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Manager Hsn Customer Service Jobs (NOW HIRING)

QVC

HSN Customer Service Specialist

Richmond, VA · Remote

$15/hr

Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving ...

QVC Group, Inc

HSN Customer Service Specialist

Richmond, VA · Remote

$16.75 - $22.25/hr

Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving ...

Customer Service Manager

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Customer Success Specialist

Schaumburg, IL · On-site

$52K - $60K/yr

Responsibilities * Provide exceptional customer service through email, phone, and other ... Ability to manage multiple tasks and priorities in a fast-paced environment * Positive attitude and ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

Maintain a customer-focused attitude while managing multiple priorities. Qualifications: * Strong computer and data entry skills, with proficiency in Microsoft Office or similar software. * Excellent ...

Cubix Asset Management

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Customer Service Manager

San Jose, CA · On-site

$21 - $24/hr

Facility Customer Service Manager (Floater) - Self Storage Locations: Peninsula, San Jose, Sunnyvale & surrounding Bay Area locations Job Type: Full-Time or Part-Time Schedule: Flexible schedule with ...

New

Vallen

Manager, Customer Service

Houston, TX · On-site

The Client Solutions Manager leads the team supporting the full Customer Service function for Encon Safety Products. This role is responsible for leading a responsive, accurate, and technically ...

Onto

Manager, Customer Service

Tucson, AZ

Manage service-related customer escalation interactions; communicate timelines, recovery plans, and final resolution; co-own customer communication with the Quality Manager when issues cross into ...

MasterTag

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Customer Service Manager

Montague, MI · On-site

$80K - $100K/yr

POSITION SUMMARY Manage and oversee the day-to-day functioning of customer service unit(s) within the operations and customer-facing arenas. This position is responsible for leading, coaching, and ...

Onto

Manager, Customer Service

Tucson, AZ · On-site

Manage service-related customer escalation interactions; communicate timelines, recovery plans, and final resolution; co-own customer communication with the Quality Manager when issues cross into ...

Hobby Lobby

Customer Service Manager

Lawrenceville, NJ · On-site

$15.90 - $16.90/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby Careers

Customer Service Manager

Seabrook, NH · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

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All JobsManager Hsn Customer Service Jobs

Manager Hsn Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager hsn customer service jobs pay per year?

As of Jun 22, 2026, the average yearly pay for manager hsn customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and knowledge of customer relationship management tools.

What is the salary of HSN hosts?

HSN hosts, who present products on the home shopping network, typically earn an average salary ranging from $30,000 to $60,000 annually, depending on experience and location. Compensation may also include bonuses and commissions based on sales performance.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What is it like working at HSN?

Working as a Manager in HSN Customer Service involves overseeing customer interactions, resolving issues, and ensuring service quality. The role typically requires strong communication skills, leadership abilities, and familiarity with customer service tools. Employees often work in a fast-paced environment with a focus on customer satisfaction and team management.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What is the interview process at HSN?

The interview process for a Manager HSN Customer Service role typically involves an initial phone or video screening followed by one or more in-person interviews. Candidates may be assessed on customer service skills, leadership abilities, and familiarity with relevant tools or systems. The process may also include behavioral questions and scenario-based assessments to evaluate problem-solving and communication skills.
What cities are hiring for Manager Hsn Customer Service jobs? Cities with the most Manager Hsn Customer Service job openings:
What are the most commonly searched types of Hsn Customer Service jobs? The most popular types of Hsn Customer Service jobs are:
What states have the most Manager Hsn Customer Service jobs? States with the most job openings for Manager Hsn Customer Service jobs include:
Manager Hsn Customer Service jobs near you
HSN Customer Service Specialist

HSN Customer Service Specialist

QVC

Richmond, VA • Remote

$15/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

QVC rating

6.0

Company rating: 6.0 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.

Your Opportunity, Your Team

Our Customer Service Specialist supports HSN, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.

Where You'll Work

  • This role is remote; job seekers must reside in Virginia. You will work from home.

What You'll Do

  • $15.00 per hours plus shift differential and incentives where applicable.
  • Busy day handling a high volume of our inbound customer inquiries.
  • Offer additional products on each customer interaction.
  • Assist customers with questions while personalizing the experience for each caller.
  • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
  • Opportunity for advancement and upward mobility across the entire QVC Group family of brands.
  • Report to an assigned Customer Service Supervisor.

What You'll Bring

  • Provide a distraction free work from home environment.
  • 12 months or more of customer service experience.
  • Learn and work in a virtual environment.
  • Communicate with a variety of styles.
  • Navigate multiple systems and screens.
  • Follow HSN computer system requirements.
  • Troubleshoot own technical problems (partner with IT when needed).
  • Available to work weekends, holidays, and additional hours.

#LI-Remote

This is a remote position.

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

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