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Manager Hsn Customer Service Jobs (NOW HIRING)

QVC

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... Your Opportunity, Your Team Our Customer Service Specialists support Ballard Designs, Frontgate ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

Maintain a customer-focused attitude while managing multiple priorities. Qualifications: * Strong computer and data entry skills, with proficiency in Microsoft Office or similar software. * Excellent ...

MasterTag

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Customer Service Manager

Montague, MI · On-site

$80K - $100K/yr

POSITION SUMMARY Manage and oversee the day-to-day functioning of customer service unit(s) within the operations and customer-facing arenas. This position is responsible for leading, coaching, and ...

Pregis

Customer Service Manager

Visalia, CA · On-site

Customer Service Manager Classification: Salaried-Exempt Reports To: Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co ...

Hobby Lobby Careers

Customer Service Manager

Kentwood, MI · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

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How much do manager hsn customer service jobs pay per year?

As of Jul 18, 2026, the average yearly pay for manager hsn customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often executive positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and knowledge of customer service tools and analytics.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

How much does HSN pay to work from home?

HSN customer service managers working from home typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. Compensation may also include performance bonuses and benefits, with remote roles often requiring strong communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations and organizational management.

What is the typical salary at HSN?

The salary for a Manager HSN Customer Service typically ranges from $50,000 to $70,000 annually, depending on experience and location. Managers in customer service roles often receive additional benefits such as health insurance and performance bonuses.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.
What cities are hiring for Manager Hsn Customer Service jobs? Cities with the most Manager Hsn Customer Service job openings:
What are the most commonly searched types of Hsn Customer Service jobs? The most popular types of Hsn Customer Service jobs are:
What states have the most Manager Hsn Customer Service jobs? States with the most job openings for Manager Hsn Customer Service jobs include:
Manager Hsn Customer Service jobs near you
Cornerstone Brands Customer Service Specialist

Cornerstone Brands Customer Service Specialist

QVC

Remote

$15/hr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

QVC rating

5.9

Company rating: 5.9 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four Cornerstone brands.
The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs, Frontgate, Grandin Road and Garnet Hill.

Your Opportunity, Your Team

Our Customer Service Specialists support Ballard Designs, Frontgate, Grandin Road, and Garnet Hill brands and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.

Where You'll Work

  • This role is remote; job seekers must reside in Kentucky to be considered. You will work from home.

What You'll Do

  • $15.00 per hour plus shift differential where applicable
  • Full Time, 40 hour work schedule that includes a weekly weekend shift requirement
  • Busy day handling our high volume of inbound customer inquiries
  • Actively participate in our required upselling program by consistently identifying customer needs and making compelling offers recommending relevant products during every interaction
  • Assist customers with questions while personalizing the experience for each caller
  • Calls include confirming refunds, taking payments, placing orders, and analyzing account data
  • Opportunity for advancement and upward mobility across the QVC Group family of brands
  • Report to an assigned Customer Service Supervisor

What You'll Bring

  • Provide a distraction free work from home environment.
  • 12+ months of service experience
  • Learn and work in a virtual environment with a set schedule and structured day
  • Communicate with a variety of customer styles, peers, and leaders
  • Navigate multiple systems and screens
  • Follow our computer system requirements, including provide your own Microsoft PC
  • Troubleshoot own technical problems (in partnership with IT when needed)

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

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