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Manager Hsn Customer Service Jobs (NOW HIRING)

Valence

Customer Service Manager

West Springfield, MA · On-site

$85K - $90K/yr

Customer Service & Shipping Manager • Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. • Manage ...

Atlas Copco

Customer Service Manager

Hudson, MI · On-site

The Customer Service Manager is responsible for providing guidance, training, and support to the customer service department as it relates to customer requirements, production portals, electronic ...

Hobby Lobby

Customer Service Manager

Tulsa, OK · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Million Air

Customer Service Manager

Birmingham, AL

Objective The customer service manager is responsible for creating and leading a customer service team focused on providing exceptional service for all internal and external customers. The manager ...

Daniels Health

Customer Service Manager

Orlando, FL · On-site

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

Dexter

Customer Service Manager

Bristol, IN

OVERVIEW: The Customer Service Manager is a key leadership role responsible for driving a high-performing Customer Service function that delivers a consistent, positive, and reliable customer ...

FNA Group

Customer Service Manager

Mesquite, TX · On-site

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

Bank Five Nine

Customer Service Manager

Oconomowoc, WI · On-site

As a Customer Service Manager, you're responsible for leading the team to ensure an exceptional customer and team member experience, manage risk, and support growth. As a leader, you will coach ...

JB Cutting, Inc.

Customer Service Manager

Mount Clemens, MI · On-site

$105K - $120K/yr

JB Cutting is seeking a proactive, customer-focused Customer Service Manager to lead our Customer Service team while ensuring an exceptional experience for our customers from order entry through ...

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Wendy's

Customer Service Manager

Meridian, ID · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

MV Transportation

Customer Service Manager

Modesto, CA

$67K - $79K/yr

MV Transportation is seeking a Customer Service Manager to ensure that all passenger complaints are investigated and resolved in a timely manner, supply service information to all interested parties ...

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Manager Hsn Customer Service information

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How much do manager hsn customer service jobs pay per year?

As of Jul 18, 2026, the average yearly pay for manager hsn customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often executive positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and knowledge of customer service tools and analytics.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

How much does HSN pay to work from home?

HSN customer service managers working from home typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. Compensation may also include performance bonuses and benefits, with remote roles often requiring strong communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations and organizational management.

What is the typical salary at HSN?

The salary for a Manager HSN Customer Service typically ranges from $50,000 to $70,000 annually, depending on experience and location. Managers in customer service roles often receive additional benefits such as health insurance and performance bonuses.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.
What cities are hiring for Manager Hsn Customer Service jobs? Cities with the most Manager Hsn Customer Service job openings:
What are the most commonly searched types of Hsn Customer Service jobs? The most popular types of Hsn Customer Service jobs are:
What states have the most Manager Hsn Customer Service jobs? States with the most job openings for Manager Hsn Customer Service jobs include:
Manager Hsn Customer Service jobs near you
Customer Service Manager

Customer Service Manager

D.R. Horton, Inc

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

36th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries.  Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Customer Service Manager for their Warranty Department.  The right candidate will be responsible for overall performance and service provided by the Customer Service Department.  The Customer Service Manager is ultimately responsible for the delivery of quality warranty service and homeowner satisfaction.

Essential Duties and Responsibilities  

  • Plan and direct warranty activities of the Customer Service Technicians, Customer Service Assistants and other staff as assigned
  • Develop and maintain updated Customer Service department policies and procedures and Homeowner's Manual
  • Supervise and coordinate Customer Service Technicians service/warranty activities to ensure delivery of quality products to customers
  • Responsible for designing and implementing improved processes and operational policies
  • Recommend changes to products or services to fulfill customer needs
  • Total involvement with training, communication and development of all Customer Service personnel
  • Review and manage Customer Service assignments and offer preliminary guidance as needed to properly prepare the Customer Service Technicians for working each claim
  • Monitor, maintain and enforce all budgets
  • Review and approve all warranty department invoices
  • Constantly work toward lowering average completion time for requests and service satisfaction for homeowners
  • Generate reports to manage the current number of “outstanding” and “completed” warranty service requests per community, per Customer Service Technicians
  • Track warranty expenditures per home, per superintendent, per quarter
  • Meet with homeowners and/or subcontractors to resolve escalated warranty disputes/issues

Supervisory Responsibilities        

Directly supervises 2 or more employees in the Customer Service Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience

  • Bachelor's degree (B. A.) from four-year College or university; or five to seven years related experience and/or training; or equivalent combination of education and experience. 
  • Must have a vehicle, a valid driver's license, and be willing to travel. 

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder.  #WeBuildPeopleToo

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