ZipRecruiter

Log In

1

Manager Hsn Customer Service Jobs in California (NOW HIRING)

Royal Window & Door

Be Seen First

Customer Service Manager

Concord, CA · On-site

$36.06 - $45.67/hr

We are seeking a dedicated Customer Service Manager to lead our service team and ensure every client receives the "Royal" treatment. The Role As the Customer Service Manager, you will oversee the ...

iStaffing

Be Seen First

Customer Service Manager

Fontana, CA · On-site

$85K - $95K/yr

Pay: $85,000.00 - $95,000.00 per year Job Summary iStaffing is seeking a hands-on Customer Service Manager to lead our Customer Service function for the Western Region. This is a working manager role ...

New

BIG HAIRY DOG

Customer Service Manager

Sacramento, CA · On-site

$55K - $80K/yr

Customer Service Manager (Operations / Self-Directed) Location: Sacramento, CA 95827 (In-Office) Pay: $55,000 - $80,000 per year (DOE) Job Summary Big Hairy Dog Information Systems is hiring a ...

Eaton

Customer Service Manager

Camarillo, CA · On-site

$112K - $130K/yr

The Customer Service Supervisor will manage the Customer Representatives' team with the objective to maximize customer satisfaction and increase performances. The Customer Service Supervisor will ...

PromoPlacement

Customer Service Manager

Commerce, CA · On-site

Customer Service Manager Department: Customer Experience Reports To: Director of Operations / VP of Sales Company Overview We are a wholesale apparel company committed to delivering high-quality ...

ARM Enterprises

Customer Service Manager

La Mirada, CA

$20 - $25/hr

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

ARM Enterprises

Customer Service Manager

La Mirada, CA

$20 - $25/hr

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

The Clark Team

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

Hobby Lobby

Customer Service Manager

Sacramento, CA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

ARM Enterprises

Customer Service Manager

La Mirada, CA

$20 - $25/hr

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

next page

Showing results 1-20

People also search for

All JobsManager Hsn Customer Service JobsManager Hsn Customer Service Jobs in California

Manager Hsn Customer Service information

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Hsn Customer Service jobs in California? The most popular types of Hsn Customer Service jobs in California are:
What cities in California are hiring for Manager Hsn Customer Service jobs? Cities in California with the most Manager Hsn Customer Service job openings:
Manager Hsn Customer Service jobs near you

Customer Service Manager

EMP Management

Los Angeles, CA • On-site

Full-time

Posted 23 days ago

Job description

Company Description
Our clients include some of the biggest names in Hip Hop and R&B, social media influencers, up and coming models and some of America's hottest new actors. We specialise in offering bespoke management, built on years of international experience in the industry.
Job Description
We are looking to hire a Customer Service Manager. The Customer Service Manager position is central to the performance of the branch. You'll manage the internal sales team to maximize profitability for the branch, building successful working relationships with customers, colleagues, and suppliers alike to ensure we consistently deliver excellent customer service.
Responsibilities
  • Organize and maintain accurate records; document all customer discussions and interactions.
  • Ensure all customer orders are fulfilled in a timely fashion, supporting stock-take activities to assist where necessary.
  • Develop new and lapsed customer accounts, building strong, effective relationships for the business.
  • Manage the sales team to deliver an excellent customer experience, working towards key Branch profit and sales targets.
  • Support the customer service team to ensure orders are being entered and invoiced correctly and promptly.
  • Ensure the necessary resources are available for quality customer service delivery.
  • Generate customer interest; receive customers in branch, answer telephone inquiries, and visit customer sites to cultivate an interest in the product range.

Qualifications
  • Bachelor's degree with the business-related focus required.
  • Customer service experience (1+ years)
  • Personnel management experience (1+ years)
  • Ability to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers may present.
  • Effective communication: both written and oral.
  • Ownership of issues until successfully resolved.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply