ZipRecruiter

Log In

1

Manager Hsn Customer Service Jobs in Riverside, CA

iStaffing

Be Seen First

Customer Service Manager

Fontana, CA · On-site

$85K - $95K/yr

Pay: $85,000.00 - $95,000.00 per year Job Summary iStaffing is seeking a hands-on Customer Service Manager to lead our Customer Service function for the Western Region. This is a working manager role ...

New

The Clark Team

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

Emerging Blue Jobs

Customer Service Manager

Chino, CA · On-site

The Customer Service Manager is responsible for overseeing the daily operations of the customer service department. This role ensures that customers receive outstanding service by managing a high ...

Month2Month

Customer Service Manager

Irvine, CA · On-site

Manage customer service operations, ensuring seamless booking processes, timely responses, and high client satisfaction. Collaborate cross-departmentally, streamlining communication and operations ...

Connect Search

Customer Service Manager

Beaumont, CA · On-site

Growing company seeking a detail-oriented professional to support customers, manage order flow, and ... service, sales support, administrative, or operations experience preferred • Adaptable, team ...

Masimo

Customer Service Program Manager

Irvine, CA · On-site

$110K - $140K/yr

The Customer Service Program Manager plays a pivotal role in driving strategic initiatives, improving operational efficiency, and ensuring seamless coordination across departments. This individual ...

Masimo

Customer Service Program Manager

Irvine, CA · On-site

$110K - $140K/yr

The Customer Service Program Manager plays a pivotal role in driving strategic initiatives, improving operational efficiency, and ensuring seamless coordination across departments. This individual ...

AtWork!

Customer Service

Irvine, CA

$20/hr

Customer Service Representative (Mandarin Required) Are you a people person who enjoys building ... Manage tasks and follow through on projects from start to finish * Work closely with internal teams ...

AtWork!

Customer Service

Irvine, CA

$20/hr

Customer Service Representative (Mandarin Required) Are you a people person who enjoys building ... Manage tasks and follow through on projects from start to finish * Work closely with internal teams ...

Dollartree

Customer Service

Santa Ana, CA

$15 - $20.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

AtWork - Santa Ana

Customer Service

Irvine, CA

$20/hr

Customer Service Representative (Mandarin Required) Are you a people person who enjoys building ... Manage tasks and follow through on projects from start to finish * Work closely with internal teams ...

Dollar Tree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

KFC

Customer Service

Yucaipa, CA

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

KFC

Customer Service

Yorba Linda, CA

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

KFC

Customer Service

Menifee, CA

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

KFC

Customer Service

Hemet, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

next page

Showing results 1-20

People also search for

All JobsManager Hsn Customer Service JobsManager Hsn Customer Service Jobs in Riverside, CA

Manager Hsn Customer Service information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do manager hsn customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for manager hsn customer service in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Hsn Customer Service jobs in Riverside, CA? The most popular types of Hsn Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Manager Hsn Customer Service jobs? Cities near Riverside, CA with the most Manager Hsn Customer Service job openings:
Manager Hsn Customer Service jobs near you
Customer Service Manager

Customer Service Manager

iStaffing

Fontana, CA • On-site

$85K - $95K/yr

Full-time

Posted yesterday

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Pay: $85,000.00 - $95,000.00 per year

Job description:

Job Summary
iStaffing is seeking a hands-on Customer Service Manager to lead our Customer Service function for the Western Region. This is a working manager role, meaning the individual will not only lead the department but will also personally manage several of the company’s key strategic customer accounts.

This position will oversee a team of 4 Account Coordinators:

  • 2 based in Fontana, CA
  • 2 based in Arizona

We are looking for a strong leader who can improve accountability, service execution, customer communication, team performance, and overall department effectiveness while working cross-functionally with Sales, Operations, Supply Chain, Logistics, and Finance

Key Responsibilities:

  • Lead, coach, and develop a team of 4 Account Coordinators
  • Manage workload, priorities, and performance across multiple locations
  • Personally manage several top strategic customer accounts
  • Serve as escalation point for customer service issues
  • Monitor open orders, shipment delays, service concerns, and account issues
  • Improve customer service processes and reduce recurring service errors
  • Hold team accountable for responsiveness, accuracy, and execution
  • Partner closely with Sales, Operations, Supply Chain, Purchasing, Logistics, and Finance
  • Track and improve customer service KPIs and departmental performance
  • Travel occasionally to Arizona for team support and oversight

Candidate Profile We Are Seeking

This is not a senior customer service rep role. We are looking for a true working manager and people leader.

Strong candidates should have:

  • Leadership experience managing customer service/account management teams
  • Experience in distribution, packaging, manufacturing, supply chain, or logistics
  • Strategic account/customer ownership experience
  • Strong escalation management and problem-solving skills
  • Experience improving team performance and accountability
  • Ability to work in a fast-paced operational environment
  • ERP / CRM experience preferred

#RIA123