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Weekend Hsn Customer Service information

What is a Weekend HSN Customer Service job?

Weekend HSN Customer Service jobs involve assisting Home Shopping Network (HSN) customers primarily on weekends. Representatives handle inquiries about products, orders, returns, billing, and resolve any issues via phone, email, or chat. These roles require strong communication skills, patience, and the ability to provide excellent customer support. Weekend shifts are typical, making this a good option for those seeking flexible or part-time work. Training is usually provided to ensure employees understand HSN’s products and customer service standards.

What are the key skills and qualifications needed to thrive as a Weekend HSN Customer Service representative?

To thrive as a Weekend HSN Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and order processing tools is typically required. Patience, active listening, and a friendly demeanor are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure positive customer experiences and help maintain the company's reputation and customer loyalty, especially during busy weekend shifts.

What are some unique challenges faced by Weekend HSN Customer Service representatives, and how can candidates prepare for them?

Weekend HSN Customer Service representatives often handle higher call volumes and more urgent inquiries, as many customers shop and seek assistance during their days off. This can mean working in a fast-paced environment where multitasking and problem-solving are essential. Candidates should be prepared to remain calm under pressure, quickly learn product details, and communicate clearly to resolve issues efficiently. Building familiarity with HSN's policies and product catalog before starting can help new hires feel more confident in their role.

What are the most commonly searched types of Hsn Customer Service jobs in Minnesota?

The most popular types of Hsn Customer Service jobs in Minnesota are:

What are popular job titles related to Weekend Hsn Customer Service jobs in Minnesota?

For Weekend Hsn Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Weekend Hsn Customer Service jobs in Minnesota look for?

The top searched job categories for Weekend Hsn Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Weekend Hsn Customer Service jobs?

Cities in Minnesota with the most Weekend Hsn Customer Service job openings:

Weekend Hsn Customer Service jobs near you

Customer Service Representative Weekend

Saint Paul, MN • On-site

Planet Fitness
Health and Personal Care Stores • 501 - 1,000 employees

5.6

Company rating: 5.6 out of 10

Based on 603 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

People enjoy working here

Recommended by students

Respectful managers

Learn more about Planet Fitnessexternal

$16/hr

Other

Medical, Dental, Vision, Life

Re-posted 20 days ago

Job description

Customer Service Representative

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential duties and responsibilities include greeting potential members, providing a great customer experience, handling front desk related tasks such as answering phone calls, taking info calls and tours, assisting in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club.

Essential behavior requirements include customer service, listening, problem solving, diplomacy, and communication. Minimum qualifications include honesty, good work ethic, strong customer service skills, and basic computer proficiency. Physical demands include standing and walking at least 75% of the shift, talking in person or on the phone at least 75% of the shift, and must be able to lift to 50 lbs. less than 30% of the time.

Benefits include Dollars for Scholars Program, Employee Appreciation Program, free membership for self and one family member or friend, Team Member Support Team, health, dental and vision insurance, critical illness insurance, short term disability insurance, accident insurance, voluntary life insurance, pet insurance, HSA, and advancement opportunities.

Compensation: $16.00 per hour

Join the club. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

To find your perfect fit, search for a club opportunity near you. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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Hours and flexibility

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