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Customer Service Supervisor Walmart Jobs (NOW HIRING)

Openwork

Customer Service Supervisor

Kennesaw, GA · On-site

$25/hr

In a Customer Service Supervisor job you'll be responsible for: * Empowering and supporting team members across various roles to deliver outstanding customer care and performance. * Fostering team ...

authority

Customer Service Supervisor

Avon, OH · On-site

The Customer Service Supervisor is responsible for overseeing the daily operations of the customer service team to ensure exceptional customer experiences, timely issue resolution, and achievement of ...

Openwork

Customer Service Supervisor

Kennesaw, GA · On-site

$25/hr

In a Customer Service Supervisor job you'll be responsible for: * Empowering and supporting team members across various roles to deliver outstanding customer care and performance. * Fostering team ...

DPDHL

Customer Service Supervisor

Waddell, AZ · On-site

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DPDHL

Customer Service Supervisor

Indianapolis, IN · On-site

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DPDHL

Customer Service Supervisor

Plainfield, IN · On-site

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DPDHL

Customer Service Supervisor

Salt Lake City, UT · On-site

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

Annville, PA · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

Waddell, AZ · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DPDHL

Customer Service Supervisor

Monee, IL · On-site

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

Canal Winchester, OH · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DPDHL

Customer Service Supervisor

Marengo, OH · On-site

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

Plainfield, IN · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

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All JobsBusiness JobsCustomer Service Supervisor Walmart Jobs

Customer Service Supervisor Walmart information

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$24.5K

$58K

$101K

How much do customer service supervisor walmart jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer service supervisor walmart in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a customer service supervisor at Walmart do?

A Customer Service Supervisor at Walmart oversees the front-end operations, ensuring that customers receive prompt, friendly, and efficient service. They manage a team of cashiers and customer service associates, help resolve customer complaints, process returns, and ensure compliance with company policies. Additionally, they are responsible for training new staff, maintaining a clean and organized work area, and assisting with scheduling. Their role is crucial in creating a positive shopping experience and supporting the store's overall success.

What skills and qualifications are needed to be a customer service supervisor at Walmart?

To thrive as a Customer Service Supervisor at Walmart, you need strong leadership abilities, customer service experience, and a high school diploma or equivalent. Familiarity with Walmart’s point-of-sale systems, scheduling software, and basic office applications is also important. Excellent communication, conflict resolution, and team-building skills help you motivate staff and create a positive shopping environment. These skills ensure efficient store operations, high customer satisfaction, and effective resolution of issues in a fast-paced retail setting.

How does a customer service supervisor at Walmart support team development and handle challenging customer situations?

As a Customer Service Supervisor at Walmart, you play a key role in coaching associates on best practices, providing ongoing feedback, and facilitating training sessions to strengthen customer service skills. You’ll often step in to resolve escalated customer concerns, using company policies and your judgment to find solutions that balance customer satisfaction with store guidelines. Working closely with store management, you’ll help set team goals, monitor performance, and foster a positive work environment that encourages growth and collaboration.

What is the difference between Customer Service Supervisor Walmart vs Customer Service Associate Walmart?

AspectCustomer Service Supervisor WalmartCustomer Service Associate Walmart
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises team, manages customer issues, oversees daily operationsAssists customers, processes transactions, maintains store displays
Employer & Industry UsageWalmart retail stores, overseeing customer service teamsWalmart retail stores, front-line customer support

The main difference between a Customer Service Supervisor Walmart and a Customer Service Associate Walmart is the level of responsibility. The supervisor oversees staff and handles complex customer issues, while the associate focuses on assisting customers and processing transactions. Both roles require customer service skills, but the supervisor position involves leadership and management duties.

More about Customer Service Supervisor Walmart jobs

What job categories do people searching Customer Service Supervisor Walmart jobs look for?

The top searched job categories for Customer Service Supervisor Walmart jobs are:

Customer Service Supervisor Walmart jobs near you
Infographic showing various Customer Service Supervisor Walmart job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Supervisor

Serenity Healthcare

Irving, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Supervisor

Serenity is at the forefront of healthcare technology, offering groundbreaking treatments like TMS and Ketamine to help patients overcome mental health challenges. Our mission is to provide hope and healing through innovative, evidence-based approaches. We are seeking a dedicated Customer Service Supervisor to lead our team in delivering exceptional support to those in need.

As a Customer Service Supervisor at Serenity, you will play a crucial role in guiding and supporting our team of Customer Service Representatives. Your leadership will ensure that our patients receive the highest standard of care and compassion as they navigate their healing journey. If you are a patient, dependable leader with a passion for problem-solving and empathy, this is the role for you.

Trigger Warning: This role involves working with patients who may be experiencing severe mental health challenges, including trauma and suicidal thoughts. Support and sensitivity are crucial.

Responsibilities

  • Supervise, mentor, and train Customer Service Representatives
  • Monitor team performance, manage workflows, and handle escalated patient issues to maintain operational efficiency and compliance
  • Assist with complex patient interactions, coordinating with clinics to ensure seamless patient care and satisfaction
  • Work closely with other departments to ensure cohesive and effective patient support and service delivery

Qualifications

  • High School Diploma/GED required
  • A minimum of 1-2 years of experience in a supervisor role, call center preferred
  • Strong leadership and team management skills
  • Excellent verbal and written communication skills, with a strong patient-first mindset
  • Skilled in de-escalation techniques
  • Problem-solving abilities and a passion for making a meaningful difference

Benefits

  • Accelerated career growth opportunities with clear advancement pathways
  • Comprehensive insurance benefits (Medical, Dental, Vision) and 401K
  • 10 PTO days and 10 holidays annually
  • Employee access to Serenity's cutting-edge treatment options

If you are ready to lead a team that makes a significant impact on patients' lives and are committed to excellence in customer service, apply today to become a Customer Service Supervisor at Serenity. Together, we can make a difference.

Apply