1

Customer Service Supervisor Walmart Jobs (NOW HIRING)

Customer Service Supervisor plays a major role and are responsible for maintaining excellent customer service, providing assistance and responding to customer concerns. The Customer Service ...

Customer Service Supervisor

Clermont, FL · On-site

$26 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

We're looking for a Customer Service Supervisor to lead, coach, and develop our Customer Service Representatives while helping drive operational excellence and an outstanding customer experience.

Customer Service Supervisor

Clermont, FL · On-site

$26 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

We're looking for a Customer Service Supervisor to lead, coach, and develop our Customer Service Representatives while helping drive operational excellence and an outstanding customer experience.

Customer Service Supervisor

Salt Lake City, UT · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Supervisor The building materials industry is a trade that offers long-term stability and career growth opportunities. Alliance Door Products is a community of caring and motivated ...

Customer Service Supervisor

Sterling, VA · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Supervisor Time Type: Full Time Position Description Summary: Responsible for coordinating activities of various types of service agents providing customer support services.

Customer Service Supervisor

Clarksville, TN · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Supervisor- Data Center Time Type: Salary Position Description Summary: Responsible for coordinating activities of various types of service agents providing customer support services.

Customer Service Supervisor

Tampa, FL · On-site

$21.25 - $28.70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Customer Service Supervisor

Inwood, WV · On-site

$21 - $28.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Customer Service Supervisor

Whitehall, PA · On-site

$21 - $28.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Customer Service Supervisor

Allentown, PA · On-site

$21 - $28.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Customer Service Supervisor

Woodford, VA · On-site

$21 - $28.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Customer Service Supervisor

Plainfield, IN · On-site

$21 - $28.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Customer Service Supervisor

Chesapeake, VA · On-site

$21 - $28.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Customer Service Supervisor

Fairfield, OH · On-site

$21 - $28.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Customer Service Supervisor

West Palm Beach, FL · On-site

$21.25 - $28.70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Customer Service Supervisor

Staunton, VA · On-site

$21 - $28.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Showing results 41-60

Customer Service Supervisor Walmart information

See salary details

$24.5K

$58K

$101K

How much do customer service supervisor walmart jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer service supervisor walmart in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

How does a customer service supervisor at Walmart support team development and handle challenging customer situations?

As a Customer Service Supervisor at Walmart, you play a key role in coaching associates on best practices, providing ongoing feedback, and facilitating training sessions to strengthen customer service skills. You’ll often step in to resolve escalated customer concerns, using company policies and your judgment to find solutions that balance customer satisfaction with store guidelines. Working closely with store management, you’ll help set team goals, monitor performance, and foster a positive work environment that encourages growth and collaboration.

What does a customer service supervisor at Walmart do?

A Customer Service Supervisor at Walmart oversees the front-end operations, ensuring that customers receive prompt, friendly, and efficient service. They manage a team of cashiers and customer service associates, help resolve customer complaints, process returns, and ensure compliance with company policies. Additionally, they are responsible for training new staff, maintaining a clean and organized work area, and assisting with scheduling. Their role is crucial in creating a positive shopping experience and supporting the store's overall success.

What skills and qualifications are needed to be a customer service supervisor at Walmart?

To thrive as a Customer Service Supervisor at Walmart, you need strong leadership abilities, customer service experience, and a high school diploma or equivalent. Familiarity with Walmart’s point-of-sale systems, scheduling software, and basic office applications is also important. Excellent communication, conflict resolution, and team-building skills help you motivate staff and create a positive shopping environment. These skills ensure efficient store operations, high customer satisfaction, and effective resolution of issues in a fast-paced retail setting.

What is the difference between Customer Service Supervisor Walmart vs Customer Service Associate Walmart?

AspectCustomer Service Supervisor WalmartCustomer Service Associate Walmart
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises team, manages customer issues, oversees daily operationsAssists customers, processes transactions, maintains store displays
Employer & Industry UsageWalmart retail stores, overseeing customer service teamsWalmart retail stores, front-line customer support

The main difference between a Customer Service Supervisor Walmart and a Customer Service Associate Walmart is the level of responsibility. The supervisor oversees staff and handles complex customer issues, while the associate focuses on assisting customers and processing transactions. Both roles require customer service skills, but the supervisor position involves leadership and management duties.

More about Customer Service Supervisor Walmart jobs
Infographic showing various Customer Service Supervisor Walmart job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Supervisor

GFL Environmental

Southfield, MI • On-site

Full-time

Posted 14 days ago


GFL Environmental rating

6.9

Company rating: 6.9 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

44th of 90 rated recycling and waste


Job description

The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team. Oversee professional, efficient completion of customer service functions at the home office Corporate call center. Provide backup support to the Billing & Customer Support Manager.


Key Responsibilities:
Recruit, interview, hire, train and discipline all Corporate CSR personnel.
Consistently coach Corporate CSRs and provide monthly or quarterly training to ensure top rated customer service and to ensure continuous improvement.
Responsible for ensuring Corporate CSRs meet their daily goals and metrics.
Perform semi-annual & annual reviews for employees
Coordinate all customer service information and paperwork.
Work closely with branches to ensure information is communicated to Corporate Call Center regarding reroutes, price increases, mailers
Work with branch operational staff to address all service deficiencies.
Monitor customer and employee complaints and resolve problems as they arise.
Provide escalation support for Corporate Call Center Representatives as it relates to customers billing and service issues and concerns
Maintain consistent, prompt, and accurate service levels and performance metrics to promote Total Customer Satisfaction
Answer incoming calls from multiple branch locations while following individual branch procedures for taking payments, routing deliveries and services, enrolling customers in e-billing, new services, and cancellations
Provide excellent customer service and professionalism to all internal and external customers via in person, telephone, email, or via the web
Responsible for development and implementation for process improvements and updates of customer service manual.
Produce centralized monthly call center analysis & reporting
Provide back-up assistance for customer service representative(s).
Provide backup support for the Billing Department, review checklists and invoices and coordinate invoice review with CSRs
Ensure customer service area is neat and orderly and ensure proper greeting of all visitors.
Maintain a positive attitude and promote the GFL Environmental image by focusing on good customer service, cooperation, employee partnership, and positive telephone manners.
Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
Perform other duties and responsibilities as required or requested by management.
Knowledge, Skills, Abilities and Competencies:
Four (4) year Bachelor's Degree in Accounting, Business, Finance or Computer Science or equivalent required
Four (4) to seven (7) years experience in customer service.
Prior supervisory experience required.
Ability to create, design and implement solutions to general and specific customer concerns.
Good interpersonal and supervisory skills.
Ability to write reports, business correspondence and procedure manuals.
Physical/Mental Demands:
Ability to talk, hear, use hands and fingers.
Working Conditions:
Work in indoor office environment 95% of the time.
Noise level is usually moderate.


We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contactmyworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorship
for this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.



What GFL Environmental employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom