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Customer Service Supervisor Walmart Jobs (NOW HIRING)

Brinks

Customer Service Supervisor

New York, NY

The Commodities Customer Service Supervisor is responsible for providing hands on customer service and customer assistance and responsible for assisting the team with escalations to resolves customer ...

Seed to Table

Customer Service Supervisor

Naples, FL · On-site

Customer Service Supervisor plays a major role and are responsible for maintaining excellent customer service, providing assistance and responding to customer concerns. The Customer Service ...

Roanoke County, VA

Customer Service Supervisor

Roanoke, VA · On-site

$63K - $70K/yr

Social Services Opening Date: 06/05/2026 Closing Date: 6/21/2026 11:59 PM Eastern GENERAL DESCRIPTION Performs responsible professional administrative and supervisory work coordinating the customer ...

LHH US

Customer Service Supervisor

Piscataway, NJ · Hybrid

$75K - $95K/yr

Customer Service Supervisor Location: Piscataway, NJ Type of Employment: Permanent In Office/Hybrid/Remote: In Office Salary: $75,000 - 95,000 Job Summary: LHH is partnering with a growing ...

Wawa, Inc.

Customer Service Supervisor

Dover, PA · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Woodford, VA · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Brownsburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Pensacola, FL · On-site

$21.25 - $28.70/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

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All JobsCustomer Service Supervisor Walmart Jobs

Customer Service Supervisor Walmart information

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$24.5K

$58K

$101K

How much do customer service supervisor walmart jobs pay per year?

As of Jun 10, 2026, the average yearly pay for customer service supervisor walmart in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

How does a Customer Service Supervisor at Walmart typically support team development and handle challenging customer situations?

As a Customer Service Supervisor at Walmart, you play a key role in coaching associates on best practices, providing ongoing feedback, and facilitating training sessions to strengthen customer service skills. You’ll often step in to resolve escalated customer concerns, using company policies and your judgment to find solutions that balance customer satisfaction with store guidelines. Working closely with store management, you’ll help set team goals, monitor performance, and foster a positive work environment that encourages growth and collaboration.

What does a Customer Service Supervisor do at Walmart?

A Customer Service Supervisor at Walmart oversees the front-end operations, ensuring that customers receive prompt, friendly, and efficient service. They manage a team of cashiers and customer service associates, help resolve customer complaints, process returns, and ensure compliance with company policies. Additionally, they are responsible for training new staff, maintaining a clean and organized work area, and assisting with scheduling. Their role is crucial in creating a positive shopping experience and supporting the store's overall success.

What are the key skills and qualifications needed to thrive as a Customer Service Supervisor at Walmart, and why are they important?

To thrive as a Customer Service Supervisor at Walmart, you need strong leadership abilities, customer service experience, and a high school diploma or equivalent. Familiarity with Walmart’s point-of-sale systems, scheduling software, and basic office applications is also important. Excellent communication, conflict resolution, and team-building skills help you motivate staff and create a positive shopping environment. These skills ensure efficient store operations, high customer satisfaction, and effective resolution of issues in a fast-paced retail setting.

What is the difference between Customer Service Supervisor Walmart vs Customer Service Associate Walmart?

AspectCustomer Service Supervisor WalmartCustomer Service Associate Walmart
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises team, manages customer issues, oversees daily operationsAssists customers, processes transactions, maintains store displays
Employer & Industry UsageWalmart retail stores, overseeing customer service teamsWalmart retail stores, front-line customer support

The main difference between a Customer Service Supervisor Walmart and a Customer Service Associate Walmart is the level of responsibility. The supervisor oversees staff and handles complex customer issues, while the associate focuses on assisting customers and processing transactions. Both roles require customer service skills, but the supervisor position involves leadership and management duties.

More about Customer Service Supervisor Walmart jobs
What job categories do people searching Customer Service Supervisor Walmart jobs look for? The top searched job categories for Customer Service Supervisor Walmart jobs are:
Customer Service Supervisor Walmart jobs near you
Infographic showing various Customer Service Supervisor Walmart job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, 81% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service Supervisor

Customer Service Supervisor

Specialty Building Products

Bethlehem, PA • On-site

$60K - $80K/yr

Full-time

Posted 28 days ago

Job description

Specialty Building Products is a people first organization. Reeb® is an SBP Brand.
You may be wondering, why should I join Specialty Building Products?
  • We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standards for success.
  • Flexibility is offered here; we trust in the expertise, skills and actions of our employees.
  • We welcome you to something bigger than yourself with all the tools necessary to excel in your role.
  • Grow with us; we offer a career, not just a job. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us.

Reeb® Millwork an SBP Brand is currently looking for a Customer Service Supervisor to join our VALUES based organization. We seek to serve people first, and we operate according to a moral compass aimed at doing what is right even when it is hard. The Customer Service Supervisor oversees teams within the Customer Service Department, working closely with the Customer Service Manager to assure excellent customer service with both internal and external customers.
ESSENTIAL FUNCTIONS
• Assist the CSM with recruiting, interviewing, hiring, disciplining, and terminating direct reports as needed.
• Assist CSM with performance evaluations and administering pay changes.
• Assign workloads and direct activities of direct reports within the scope of responsibility.
• Manage the workload throughout the day by monitoring in bound volume and sharing the work.
• Actively contribute to the management team by working with the CSM in the planning and problem resolution efforts of the team. Actively provide feedback to the CSM.
• Provide, and measure the effectiveness of, ongoing training on products, processes, procedures, and general customer service skills (CSS only).
• Assume ownership of escalated customer issues and work with the CSM for final resolution. Be a resource for the outside sales group. Communicate operations and sales issues to management counterparts.
• Foster a culture of positive attitude, common courtesy, and good will with both external and internal customers.
• Manage employees' time and attendance and coordinate the time off schedule.
• Assist the customer service group by taking ACD calls when the situation dictates. (CSS only)
• Support Reeb's continuous improvement effort by examining customer service processes to identify inefficiencies, possibilities for error, and opportunities for improvement.
• Demonstrate good company stewardship regarding expenses, resource utilization, etc.
• Attend monthly safety committee meetings
• Responsible to investigate and complete a thorough accident investigation report with corrective action input and have an action plan developed to correct safety issues. This includes taking the injured employee to receive the proper medical attention.
• Adhere to company policies and procedures and conduct all activities in a safe manner.
Education: High School Graduate or General Education Degree (GED)
Experience: Eight or more years millwork experience in sales.
  • Supervisory experience preferred

Other Requirements
• Valid driver's license required. Safe driver history/record required for insurance and liability reason.
• Basic math skills (fractions, decimals, division, multiplying, adding, subtracting)
• Keyboarding skills
• Ability to use a calculator, able to read, write and understand English
• Ability to communicate effectively and to articulate clearly
• Ability to use a multi-line phone system, occasional out-bound calling,
• Ability to understand both company sales goals and initiatives
Starting pay salary $60,000-$80,000., based on experience.
SKILLS & ABILITIES
Computer Skills
General computer knowledge required, including use of internet and email
Reeb® Millwork is an equal opportunity employer. It is our policy not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.
Please be careful about scam recruitment. Specialty Building Products would never send any candidate a check or instructions to deposit funds in a bank account in connection with the interview or hiring process.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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