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Customer Service Supervisor Walmart Jobs (NOW HIRING)

DHL

Customer Service Supervisor

Marengo, OH · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DPDHL

Customer Service Supervisor

New Albany, OH · On-site

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL Germany

Customer Service Supervisor

Waddell, AZ · On-site

$60 - $80/hr

Customer Service Supervisor The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80,169 ...

New

DHL Germany

Customer Service Supervisor

Indianapolis, IN · On-site

$60 - $80/hr

Customer Service Supervisor The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80,169 ...

New

DHL

Customer Service Supervisor

Marengo, OH · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

Salt Lake City, UT · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

New Albany, OH · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

Wawa

Customer Service Supervisor

Dallas, PA · On-site

$21 - $28.30/hr

Customer Service Supervisor As a Customer Service Supervisor, you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store ...

DHL

Customer Service Supervisor

Monee, IL · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

Wawa

Customer Service Supervisor

Scranton, PA · On-site

$21 - $28.30/hr

Customer Service Supervisor (CSS) As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer ...

MAHLE

Customer Service Supervisor

Murfreesboro, TN · On-site

Your Contribution As a Customer Service Supervisor reporting to the Head of Logistics, you will be responsible for leading the Customer Service team to deliver exceptional service and operational ...

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Customer Service Supervisor Walmart information

See salary details

$24.5K

$58K

$101K

How much do customer service supervisor walmart jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer service supervisor walmart in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a customer service supervisor at Walmart do?

A Customer Service Supervisor at Walmart oversees the front-end operations, ensuring that customers receive prompt, friendly, and efficient service. They manage a team of cashiers and customer service associates, help resolve customer complaints, process returns, and ensure compliance with company policies. Additionally, they are responsible for training new staff, maintaining a clean and organized work area, and assisting with scheduling. Their role is crucial in creating a positive shopping experience and supporting the store's overall success.

What skills and qualifications are needed to be a customer service supervisor at Walmart?

To thrive as a Customer Service Supervisor at Walmart, you need strong leadership abilities, customer service experience, and a high school diploma or equivalent. Familiarity with Walmart’s point-of-sale systems, scheduling software, and basic office applications is also important. Excellent communication, conflict resolution, and team-building skills help you motivate staff and create a positive shopping environment. These skills ensure efficient store operations, high customer satisfaction, and effective resolution of issues in a fast-paced retail setting.

How does a customer service supervisor at Walmart support team development and handle challenging customer situations?

As a Customer Service Supervisor at Walmart, you play a key role in coaching associates on best practices, providing ongoing feedback, and facilitating training sessions to strengthen customer service skills. You’ll often step in to resolve escalated customer concerns, using company policies and your judgment to find solutions that balance customer satisfaction with store guidelines. Working closely with store management, you’ll help set team goals, monitor performance, and foster a positive work environment that encourages growth and collaboration.

What is the difference between Customer Service Supervisor Walmart vs Customer Service Associate Walmart?

AspectCustomer Service Supervisor WalmartCustomer Service Associate Walmart
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises team, manages customer issues, oversees daily operationsAssists customers, processes transactions, maintains store displays
Employer & Industry UsageWalmart retail stores, overseeing customer service teamsWalmart retail stores, front-line customer support

The main difference between a Customer Service Supervisor Walmart and a Customer Service Associate Walmart is the level of responsibility. The supervisor oversees staff and handles complex customer issues, while the associate focuses on assisting customers and processing transactions. Both roles require customer service skills, but the supervisor position involves leadership and management duties.

More about Customer Service Supervisor Walmart jobs

What job categories do people searching Customer Service Supervisor Walmart jobs look for?

The top searched job categories for Customer Service Supervisor Walmart jobs are:

Customer Service Supervisor Walmart jobs near you
Infographic showing various Customer Service Supervisor Walmart job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Supervisor

DHL

Marengo, OH • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted just now

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 325 frontline employees who took The Breakroom Quiz

35th of 64 rated delivery companies

Job description

Customer Service Supervisor
?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.
For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes ... we're looking for you.
Job Description
Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.
• Execute daily customer contract requirements and identify accessorial activity
• Interact with customer groups, as necessary, and provide first line of escalation for customer service issues
• Ensure necessary documentation is completed and filed according with company and customer guidelines
• Provide professional, safe, fair and secure work environment and direct daily activities
• Lead support staff to increase productivity via improved work processes and associate development
• Administer associate recognition programs as outlined in company/account/site guidelines
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished
• Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement
• Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans
• Ensure value-added services for customers are completed as required
Required Education and Experience
• Bachelor's degree or equivalent experience, required
• 1-3 years of experience in a lead / supervisory / management position, required
• 1-2 years of logistics industry experience, preferred
• Previous customer service and operations background, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing and personal services

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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