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Cxc Jobs (NOW HIRING)

JourneyTEAM

Pre Sales Solution Architect (CXC)

Draper, UT · On-site +1

$150K - $220K/yr

Own CXC revenue by helping create offers and working with individual team members to advance and close strategic opportunities. * Lead and help close complex deals by presenting tailored solutions ...

Louisiana State University

WAE - CxC

Baton Rouge, LA · On-site

WAE - CxC Position Type: Wages as Earned (Fixed Term) Department: LSUAM AA - APSS - Communication Across the Curriculum (Rebecca Acosta Burdette (00001080)) Work Location: Charles E. Coates Hall Pay ...

Americo

Customer Experience Center Associate

Saint Joseph, MO · On-site

$12.25 - $16.75/hr

As a CXC Associate, you will develop life insurance and annuity product knowledge, grow your professional skills, and build a meaningful career with a company committed to serving customers for life.

SEQUIUM ASSET SOLUTIONS LLC

Back Office Support

Freeport, IL · On-site

$16 - $20.75/hr

Requirements * 3 or more CXC subjects * Ideal candidate should have QA/auditing or compliance experience * At least 2 years of stable employment in previous jobs * Must be mature and demonstrate ...

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How much do cxc jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for cxc in the United States is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

Is CXC Global a good company to work for?

CXC Global is a staffing and workforce management company that provides employment solutions across various industries. Employee experiences vary, and factors such as company culture, management, and job role influence job satisfaction. Researching specific roles and reading employee reviews can provide more insight into working conditions at CXC Global.

What is a Cxc job?

A Cxc job typically refers to roles related to the Caribbean Examinations Council (CXC), which administers standardized exams in the Caribbean. Jobs in this category may involve exam administration, grading, curriculum development, or educational support. These roles are often held by educators, administrators, or assessment specialists. Responsibilities vary but generally focus on maintaining the quality and integrity of academic assessments.

What company is CXC?

CXC refers to the Caribbean Examinations Council, an organization that administers secondary school examinations in the Caribbean. It is a regional examining body responsible for setting and grading exams like CSEC and CAPE for students in member countries.

What is a CX job?

A CX job refers to a Customer Experience role focused on improving customer satisfaction and loyalty. It involves interacting with customers through various channels, analyzing feedback, and implementing strategies to enhance service quality, often requiring communication skills and familiarity with customer management tools.

What does CXC do?

A CXC professional typically works in the Caribbean Examination Council environment, involved in developing, administering, and grading standardized exams. They may also handle curriculum assessments, certification processes, and educational quality assurance, often requiring knowledge of testing standards and educational policies.

What are the key skills and qualifications needed to thrive in the Cxc position, and why are they important?

To thrive as a Customer Experience Coordinator (CXC), you need excellent communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM systems, customer feedback platforms, and standard office software is commonly required. Strong interpersonal skills, attention to detail, and adaptability set top candidates apart. These skills are essential for creating positive customer interactions, resolving issues efficiently, and supporting business goals.

What does a typical day look like for a Customer Experience Coordinator (CXC)?

A typical day for a Customer Experience Coordinator involves responding to customer inquiries via phone, email, or chat, coordinating with internal teams to resolve issues, and monitoring customer feedback to identify improvement opportunities. You may also develop and implement customer service initiatives, track service metrics, and support training new team members. The role often requires balancing multiple priorities and collaborating closely with sales, marketing, and product teams to ensure a seamless customer journey. This fast-paced environment offers plenty of variety and opportunities to make a real impact on customer satisfaction.

More about Cxc jobs
What cities are hiring for Cxc jobs? Cities with the most Cxc job openings:
What job categories do people searching Cxc jobs look for? The top searched job categories for Cxc jobs are:
Cxc jobs near you
Infographic showing various Cxc job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 84% In-person, 11% Hybrid, and 5% Remote job distribution, with an average salary of $37,363 per year, or $18 per hour.
Pre Sales Solution Architect (CXC)

Pre Sales Solution Architect (CXC)

JourneyTEAM

Draper, UT • On-site, Remote

$150K - $220K/yr

Full-time

Medical, Dental, Retirement

Posted 4 hours ago

Job description

JourneyTeam is looking for a strategic, customer-focused leader to join our Sales team as a Pre Sales Solution Architect, supporting our Customer Experience and Copilot Solutions (CXC) practice. In this role, you will help shape and advance high-value opportunities across Microsoft Dynamics 365, Power Platform, Microsoft 365, and AI-driven solutions, partnering with executive stakeholders to align technology strategies with meaningful business outcomes. We're seeking someone who brings strong sales acumen, technical credibility, and a trusted advisor mindset, along with a deep alignment to JourneyTeam's values of ownership, collaboration, and effective communication.
Join us in helping organizations unlock greater value from Microsoft technologies through thoughtful strategy, strong partnerships, and solutions that deliver real business impact. If you're ready to make an impact while achieving measurable success, we'd love to hear from you.
About JourneyTeam:
At JourneyTeam, our customers are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, modern data solutions-all leveraging Microsoft's comprehensive security platform.
What truly sets us apart is how we show up every day-for our customers and for each other. We believe that great outcomes come from great people who are aligned in how they work, collaborate, and take ownership. We succeed by consistently demonstrating our core values:
  • A Caring Mindset
  • Exceptional Performance
  • Being One Team
  • Making & Keeping Commitments
  • Taking Ownership
  • Effective Communication
  • A Growth Mindset

About the Role:
The Pre Sales Solution Architect serves as a strategic partner within JourneyTeam's sales motion, supporting complex opportunities across our Customer Experience and Copilot Solutions (CXC) practice. In this role, you will partner closely with Sales Executives, delivery teams, and customer stakeholders to shape solutions that align to business goals, address real-world challenges, and set the stage for successful delivery. This role is especially focused on opportunities involving Microsoft Dynamics 365 Customer Engagement solutions, including Sales, Customer Service, Field Service, Marketing, and Contact Center solutions, along with Power Platform, Microsoft 365, Copilot, and AI-driven capabilities
You will lead discovery conversations, guide solution strategy, develop business cases, and support executive-level discussions that connect technology investments to measurable business value. Success in this role requires strong collaboration, sound judgment, and the ability to balance customer vision with practical execution-helping ensure the solutions we propose are thoughtful, achievable, and aligned with JourneyTeam's commitment to quality, ownership, and lasting client partnerships.
Key Responsibilities:
  • Own CXC revenue by helping create offers and working with individual team members to advance and close strategic opportunities.
  • Lead and help close complex deals by presenting tailored solutions and providing technical and business insight throughout the sales process.
  • Design and present end-to-end solution approaches leveraging Dynamics 365 CE, including customer journey orchestration (Marketing) and omnichannel engagement (Contact Center), along with Power Platform, Microsoft 365, Copilot, and AI capabilities.
  • Develop business cases and ROI models that clearly connect proposed solutions to measurable business value.
  • Lead discovery sessions, workshops, and demos that uncover customer priorities, clarify business needs, and build confidence in the recommended solution.
  • Build trusted relationships with executive stakeholders and serve as a strategic advisor throughout the pursuit process.
  • Translate customer challenges into practical, achievable solution strategies that align with JourneyTeam's delivery capabilities and long-term client success.
  • Define solution direction and execution considerations that support strong customer outcomes and lasting partnerships.
  • Stay current on Microsoft innovation, market trends, and customer needs to strengthen JourneyTeam's solution positioning.
  • Collaborate across sales, marketing, and delivery teams to ensure solutions are well-scoped, aligned, and positioned for successful implementation.
  • Support the growth and development of junior team members and peers by sharing knowledge, mentorship, and pre-sales best practices.
  • Share customer and market insights with internal leaders to help refine solution strategy and strengthen our go-to-market approach.

Qualifications:
  • 10+ years of experience in pre-sales, solution architecture, consulting, or strategic sales within the Microsoft ecosystem, with a proven track record of driving results and contributing to revenue growth.
  • Demonstrated success owning or influencing revenue targets in a commission-based or quota-carrying role, with the ability to help accelerate deals and move opportunities forward with urgency.
  • Strong expertise in Microsoft Dynamics 365 Customer Engagement solutions, including Sales, Customer Service, Field Service, Marketing, and Contact Center, along with Power Platform, Microsoft 365, Copilot, and AI-driven capabilities.
  • Ability to lead discovery, develop solution strategy, and present business and technical recommendations to executive stakeholders with credibility and confidence.
  • Proven ability to collaborate effectively across sales, marketing, and technical delivery teams to build well-scoped solutions and support successful customer outcomes.
  • Strong judgment, communication, and follow-through, with a pace-oriented mindset and a commitment to ownership, accountability, and making and keeping commitments.
  • Preferred certifications include Dynamics 365 certifications, Microsoft Catalyst Certification, and related credentials such as PMP, APICS, or Prosci.

Compensation:
Base salary of $150,000
On-Target-Earnings (OTE): $220,000
This is the established pay range for the Pre Sales Solution Architect role at JourneyTeam.
Benefits:
JourneyTeam offers a wide range of excellent benefits, including comprehensive healthcare and dental coverage, as well as a 401(k) with an approximate 4% employer match-with immediate vesting. We offer flexible time off and provide paid maternity and paternity leave.
Additional perks include a monthly phone stipend (or the option to join our corporate phone plan) and a monthly gym membership reimbursement of up to $200.
JourneyTeam is an Equal Opportunity Employer. This position is not open to C2C, H1B sponsorships, or third-party agencies.
JOB CODE: 1000104

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