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Weekend Helpdesk Jobs in Springfield, MA (NOW HIRING)

baymark

Weekend Patient Care Monitor

Chicopee, MA · On-site

$18 - $20/hr

Be friendly, courteous and helpful to all disciplines, reception, clinical and medical. * Provide receptionist coverage as needed * Perform other related duties as determined by supervisor.

GOODWIN COLLEGE INC

Help Desk Specialist

East Hartford, CT · On-site

$38K - $40K/yr

This position works closely with the Goodwin IT Department and all of its parts - including the Technology administration team, as well as the Help Desk team for ongoing support and in evaluating ...

Goodwin University

Help Desk Specialist

East Hartford, CT · On-site

$38K - $40K/yr

This position works closely with the Goodwin IT Department and all of its parts - including the Technology administration team, as well as the Help Desk team for ongoing support and in evaluating ...

NuAxis Innovations

Help Desk Support Technician

Amherst, MA

$19.75 - $26.50/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Amherst, MA

$19.75 - $26.50/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Amherst, MA

$19.75 - $26.50/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Amherst, MA

$19.75 - $26.50/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Amherst, MA

$19.75 - $26.50/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Granby, MA

$19.75 - $26.75/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

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All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Springfield, MA

Weekend Helpdesk information

See Springfield, MA salary details

$12

$23

$33

How much do weekend helpdesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend helpdesk in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Springfield, MA? The most popular types of Helpdesk jobs in Springfield, MA are:
What are popular job titles related to Weekend Helpdesk jobs in Springfield, MA? For Weekend Helpdesk jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Springfield, MA look for? The top searched job categories for Weekend Helpdesk jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Weekend Helpdesk jobs? Cities near Springfield, MA with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you
Weekend Patient Care Monitor

Weekend Patient Care Monitor

Health Care Resource Centers

Chicopee, MA

$18 - $20/hr

Part-time

Retirement

Posted 23 days ago

Job description

Description

Part Time - Patient Care Monitor/Greeter

Health Care Resource Centers is looking for a respectful, alert and vigilant greeter/ Patient Care Monitor to maintain overall safety and order of the clinic facility.  The greeter/patient care monitor may also provide backup coverage to receptionist. 

Essential Duties & Responsibilities:

  • Ensuring the protection of all employees and patients
  • Ensure that each patient entering the building has an I.D.
  • Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication.
  • Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person).
  • Eliminate loitering, congregating in the parking lot and premises
  • Report critical incidents that occur in parking lot or on premises.
  • Contact local authorities and cooperate with authorities in an emergency situation, as needed.
  • Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control).
  • Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director.
  • Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
  • Performs security check of facility at regular intervals throughout the day.
  • Attends staff meetings, in-service training as directed by supervisor.
  • Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard.
  • Be friendly, courteous and helpful to all disciplines, reception, clinical and medical.
  • Provide receptionist coverage as needed
  • Perform other related duties as determined by supervisor.

Qualifications:

  • Minimum age requirement of 21.
  • High school diploma or equivalent with at least 1 years’ prior experience in an office/clinic setting.
  • Training from a law enforcement school or other security training is strongly preferred
  • Effective written and verbal communication skills required.
  • Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person.
  • Satisfactory drug screen and background check.

Salary Range:

Salary ranges from $18.00 to $20.00 an hour. 

The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.

Qualified Part-Time Employees receive:

  • 401K Retirement Plan
  • Accrued Sick Time
  • Employee Referral Program
  • Bereavement Leave
  • BayMark Perks Program
  • Jury Duty & Witness Duty Leave
  • BayMark University Learning

Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.

Here is what you can expect from us:

Health Care Resource Centers, a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting.  Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.  

Health Care Resource Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

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