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Weekend Helpdesk Jobs in Washington (NOW HIRING)

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

You'll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission ...

HelpDesk Analyst

Sterling, VA · On-site

$20.25 - $27.75/hr

Operations and Maintenance helpdesk Analyst 307120 Duration: 13 Weeks Contract to hire Start Date : 04/21/2017 Location : Sterling, VA, United States Description : Active clearance required : CBP BI ...

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

You'll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission ...

Helpdesk Support

Washington, DC

$22.75 - $30.50/hr

Providing end-user support (including help desk, if required for assigned task) for various software Providing user and desktop support for all client-side systems Providing mobile device support ...

Helpdesk Technician

Andrews, MD · On-site

$65K - $70K/yr

The Help Desk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, and account-related issues. This role is ...

Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...

Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...

Helpdesk Technician

MD

$65K - $70K/yr

The Help Desk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, and account-related issues. This role is ...

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Showing results 1-20

Weekend Helpdesk information

See Washington salary details

$14

$26

$38

How much do weekend helpdesk jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for weekend helpdesk in Washington is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.42 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Washington? The most popular types of Helpdesk jobs in Washington are:
What job categories do people searching Weekend Helpdesk jobs in Washington look for? The top searched job categories for Weekend Helpdesk jobs in Washington are:
What cities in Washington are hiring for Weekend Helpdesk jobs? Cities in Washington with the most Weekend Helpdesk job openings:
Infographic showing various Weekend Helpdesk job openings in Washington as of June 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $54,539 per year, or $26.2 per hour.
Helpdesk Technician

Helpdesk Technician

Everwatch

Annapolis Junction, MD • On-site

$55.38 - $75.97/hr

Other

Posted 11 days ago


Job description

Job TitleHelpdesk TechnicianOverview

EverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our country's most critical missions.  We are a full-service government solutions company. Harnessing the most advanced technology and solutions, we strengthen defenses and control environments to preserve continuity and ensure mission success.

EverWatch employees are focused on tackling the most difficult challenges of the US Government. We offer the best salaries and benefits packages in our industry - to identify and retain the top talent in support of our critical mission objectives.

Commitment to Non-Discrimination:

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Responsibilities

Your combination of people skills and system administrator knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the Intelligence Community? We're looking for a system administrator who can implement and maintain a system to help us deploy cyber security solutions across the intelligence community.

As a system administrator on our team, you'll ensure the current infrastructure is functional and available. You'll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission-critical network. Your communication skills will come in handy as you turn metrics into information and articulate their meaning.  

This is an opportunity to gain experience in mission critical networks. We focus on growing as a team, so we'll share techniques, work through challenges, and develop new methodologies together. Work with us and resolve daily challenges as we improve our nation's security.

Qualifications

You Have: 

  • Experience providing support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
  • Experience configuring and managing UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
  • Experience managing IT system infrastructure and any processes related to these systems
  • Experience providing support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Experience providing support for the escalation and communication of status to agency management and internal customers
  • Ability to provide support for the dispatch system and hardware problems and remain involved in the resolution process
  • Ability to work shift work 
  • TS/SCI clearance with a polygraph
  • Bachelor's degree in a technical discipline and 10+ years of experience with systems administration, or 15+ years of experience with systems administration in lieu of a degree

Clearance: 

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation at EverWatch is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55.38 to $75.97 per hour.  The estimate displayed represents the typical compensation range for this position and is just one component of EverWatch's total compensation package for employees.

Job LocationsUS-MD-Annapolis JunctionSkillsUNIX, WindowsMinMaxEmployment Type: OTHER