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Weekend Helpdesk Jobs in Yakima, WA (NOW HIRING)

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Weekend Helpdesk information

See Yakima, WA salary details

$12

$23

$33

How much do weekend helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for weekend helpdesk in Yakima, WA is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Yakima, WA?

The most popular types of Helpdesk jobs in Yakima, WA are:

What are popular job titles related to Weekend Helpdesk jobs in Yakima, WA?

For Weekend Helpdesk jobs in Yakima, WA, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Yakima, WA look for?

The top searched job categories for Weekend Helpdesk jobs in Yakima, WA are:

What cities near Yakima, WA are hiring for Weekend Helpdesk jobs?

Cities near Yakima, WA with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Yakima, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,266 per year, or $23.2 per hour.

Help Desk Specialist

Yakima Valley Farm Workers Clinic

Toppenish, WA • On-site

$22.35 - $27.38/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Yakima Valley Farm Workers Clinic rating

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Job Brief
Help Desk SpecialistToppenish, WA
Employment duration:
Full time
Exempt Status:
Non-exempt
Offer Relocation?:
No
ID:
17127
Join our team as a Help Desk Specialist in a hybrid work environment in Toppenish, WA. The Help Desk Specialist serves as the initial point of contact for internal customers seeking assistance with technical issues related to computer systems, software, and hardware. Performs remote troubleshooting and resolution when possible, and escalates the issue as needed.
This is a hybrid position, with the ability to work remotely part of the time, and requires regular on-site hours in Toppenish, Washington.
Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Position Highlights:
  • 1.0 FTE (40 hours per week)
  • $22.35-$27.38/hour DOE with the ability to go higher for highly experienced candidates
  • 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
  • Profit sharing & 403(b) retirement plan available
  • Generous PTO, 8 paid holidays, and much more!

What You'll Do:
  • Responds to queries via phone, e-mail, self-service, or in person from employees with technical issues.
  • Logs calls into ticket tracking system, providing details including caller name, nature of the issue, diagnostic and troubleshooting steps, and resolution.
  • Troubleshoots, diagnoses, and resolves technical issues relating to computer systems, software, and hardware. Escalates any issues that need further troubleshooting and resolution.
  • Processes and completes various requests for service such as software and printer installations, phone extension assignments, and applications access.
  • Resolves issues and requests related to user accounts, password resets, new account creation, and employee separations.
  • Keeps supervisor informed of key items including increase in call volume and unresolved system issues.
  • Develops and maintains the Help Desk processes manual and documentation for performing the report review and system balancing procedures.
  • Documents common issue resolution, both internal to Information Services (IS) and customer facing, in knowledge articles to improve customer service.
  • Performs other duties as assigned.

Qualifications:
  • High School Diploma or General Education Diploma (GED).
  • Associate's Degree in Computer Science is preferred.
  • One year's working knowledge and experience with computers and related hardware technologies; commonly used desktop software such as Microsoft Windows and Microsoft Office; and customer service.
  • Knowledge of hardware, software, peripheral, and telephone troubleshooting techniques.
  • Ability to develop effective working relationships at all organizational levels.
  • Strong verbal, written, and listening communication skills.
  • Strong attention to detail and high level of accuracy.
  • Ability to prioritize work and handle a variety of tasks simultaneously in a fast-paced environment.
  • Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and PowerPoint.
  • Ability to work flexible hours including evenings and weekends

Our Mission Statement
"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
Visit our website at www.yvfwc.com to learn more about our organization!

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