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Weekend Healthcare Customer Service Jobs (NOW HIRING)

Shield HealthCare

Customer Service Agent

Carrollton, TX · On-site

$19 - $20/hr

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on ... The position has a set schedule, Monday through Friday, no nights or weekends. This is an on-site ...

New

UnitedHealth Group

Healthcare Representative

Concord, CA · On-site

$16 - $29/hr

Must be 18 years of age OR older * 1+ years of healthcare customer service experience * Experience with Microsoft Office products * Ability to cover shifts at local facilities as needed to meet ...

NuChoice Health Partners

Direct Care Worker

Sharon, PA · On-site

$13 - $14.50/hr

... in healthcare, customer service, or a related field * Ability to work part-time and full-time schedules, including evenings, weekends, and holidays * Reliable transportation and a valid driver ...

NuChoice Health Partners

Direct Care Worker

Sharon, PA · On-site

$13 - $14.50/hr

... in healthcare, customer service, or a related field * Ability to work part-time and full-time schedules, including evenings, weekends, and holidays * Reliable transportation and a valid driver ...

Savista

Customer Service Rep 1 (Medical Self Pay)

$16 - $18/hr

We partner with healthcare organizations to problem solve and deliver revenue cycle improvement ... The Customer Service Representative resolves patient healthcare accounts by negotiating payment ...

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Weekend Healthcare Customer Service information

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How much do weekend healthcare customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for weekend healthcare customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Weekend Healthcare Customer Service representatives, and how can they be addressed?

Weekend Healthcare Customer Service representatives often encounter unique challenges such as handling high call volumes with limited on-site resources and managing urgent patient concerns when some services or departments may be closed. Effective problem-solving, strong communication skills, and familiarity with escalation protocols are critical for success in this role. Team members typically collaborate closely with on-call clinicians and remote support staff to ensure patient needs are met promptly and accurately, even outside normal business hours.

What is a Weekend Healthcare Customer Service representative?

A Weekend Healthcare Customer Service representative is a professional who provides support and assistance to patients and healthcare clients during weekends. Their responsibilities typically include answering inquiries, scheduling appointments, handling patient concerns, and providing information about medical services or insurance. They often work for hospitals, clinics, or health insurance companies to ensure that patients receive timely support outside regular business hours. Strong communication and problem-solving skills are important in this role. Weekend hours may involve working evenings or overnight shifts as well.

What are the key skills and qualifications needed to thrive as a Weekend Healthcare Customer Service Representative, and why are they important?

To excel as a Weekend Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer support best practices, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and electronic health record (EHR) platforms is commonly required. Outstanding communication, active listening, and problem-solving skills help you deliver compassionate support, especially during high-stress or urgent situations. These capabilities ensure patients and families receive accurate, timely information and support, maintaining trust and satisfaction in healthcare services during critical off-hours.

What is the difference between Weekend Healthcare Customer Service vs Weekend Healthcare Medical Receptionist?

AspectWeekend Healthcare Customer ServiceWeekend Healthcare Medical Receptionist
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; medical office certification preferred
Work EnvironmentCall centers, patient support lines, front deskMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, insurance companiesHospitals, clinics, private practices
Job FocusPatient inquiries, appointment scheduling, billing supportPatient check-in, data entry, appointment coordination

While both roles involve patient interaction and healthcare settings, Weekend Healthcare Customer Service primarily handles inquiries and support via phone or online, focusing on customer satisfaction. In contrast, Weekend Healthcare Medical Receptionists perform administrative tasks at the front desk, including patient check-in and scheduling, often requiring medical office experience or certification.

What cities are hiring for Weekend Healthcare Customer Service jobs? Cities with the most Weekend Healthcare Customer Service job openings:
What are the most commonly searched types of Healthcare Customer Service jobs? The most popular types of Healthcare Customer Service jobs are:
What states have the most Weekend Healthcare Customer Service jobs? States with the most job openings for Weekend Healthcare Customer Service jobs include:
Weekend Healthcare Customer Service jobs near you
Customer Service Manager

Customer Service Manager

BrightSpring Health Services

Olympia, WA

$25 - $27/hr

Full-time

Retirement

Re-posted 21 days ago

BrightSpring Health Services rating

4.8

Company rating: 4.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

217th of 235 rated social care providers

Job description

All Ways Caring HomeCare


Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

What you will need:

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.


At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

USD $25.00 - $27.00 / Hour

What BrightSpring Health Services employees say

Pay

Benefits

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