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Weekend Healthcare Customer Service Jobs (NOW HIRING)

CapLeo Global

Customer Service Rep

Phoenix, AZ

$16 - $21.50/hr

Customer Service Representative As a healthcare customer service representative, you will be responsible for successfully managing large amounts of orders through both inbound and outbound calls and ...

divvyDOSE

Healthcare Representative

Monroeville, PA ยท On-site

$16.15 - $28.80/hr

Healthcare Representative This position is field based and requires regular travel to various ... occasional overtime and weekends. Preferred Qualifications: * 1+ years of Customer Service ...

LV Care

NY ยท On-site

LV Community are looking for Health Care Assistants to join the team on weekends, to be responsible for providing a service for people that require all ranges of support and care in the community.

HaysMed

Customer Care Rep (HUC)

Hays, KS ยท On-site

$14.50 - $20/hr

Serves as a customer service liaison between patients and other healthcare members (internal and external). Qualifications: Required: * Ability to type and manage stress through effective ...

Alberta Health Services

$22.93 - $27.87/hr

... support services to patients (clients, residents) who require short-term assistance or ongoing ... Shift Pattern: Days, Evenings, Nights, Weekends * Days Off: Other * Minimum Salary: $22.93

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Weekend Healthcare Customer Service information

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How much do weekend healthcare customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend healthcare customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

In healthcare customer service roles, such as medical call center agents or patient support specialists, it is possible to earn around $3,000 per month with experience and strong communication skills. These positions often require excellent interpersonal skills, familiarity with healthcare systems, and sometimes certification in customer service or healthcare basics, but typically do not require a college degree.

What are some common challenges faced by Weekend Healthcare Customer Service representatives, and how can they be addressed?

Weekend Healthcare Customer Service representatives often encounter unique challenges such as handling high call volumes with limited on-site resources and managing urgent patient concerns when some services or departments may be closed. Effective problem-solving, strong communication skills, and familiarity with escalation protocols are critical for success in this role. Team members typically collaborate closely with on-call clinicians and remote support staff to ensure patient needs are met promptly and accurately, even outside normal business hours.

What is a Weekend Healthcare Customer Service representative?

A Weekend Healthcare Customer Service representative is a professional who provides support and assistance to patients and healthcare clients during weekends. Their responsibilities typically include answering inquiries, scheduling appointments, handling patient concerns, and providing information about medical services or insurance. They often work for hospitals, clinics, or health insurance companies to ensure that patients receive timely support outside regular business hours. Strong communication and problem-solving skills are important in this role. Weekend hours may involve working evenings or overnight shifts as well.

What are the key skills and qualifications needed to thrive as a Weekend Healthcare Customer Service Representative, and why are they important?

To excel as a Weekend Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer support best practices, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and electronic health record (EHR) platforms is commonly required. Outstanding communication, active listening, and problem-solving skills help you deliver compassionate support, especially during high-stress or urgent situations. These capabilities ensure patients and families receive accurate, timely information and support, maintaining trust and satisfaction in healthcare services during critical off-hours.

What is the difference between Weekend Healthcare Customer Service vs Weekend Healthcare Medical Receptionist?

AspectWeekend Healthcare Customer ServiceWeekend Healthcare Medical Receptionist
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; medical office certification preferred
Work EnvironmentCall centers, patient support lines, front deskMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, insurance companiesHospitals, clinics, private practices
Job FocusPatient inquiries, appointment scheduling, billing supportPatient check-in, data entry, appointment coordination

While both roles involve patient interaction and healthcare settings, Weekend Healthcare Customer Service primarily handles inquiries and support via phone or online, focusing on customer satisfaction. In contrast, Weekend Healthcare Medical Receptionists perform administrative tasks at the front desk, including patient check-in and scheduling, often requiring medical office experience or certification.

What cities are hiring for Weekend Healthcare Customer Service jobs? Cities with the most Weekend Healthcare Customer Service job openings:
What are the most commonly searched types of Healthcare Customer Service jobs? The most popular types of Healthcare Customer Service jobs are:
What states have the most Weekend Healthcare Customer Service jobs? States with the most job openings for Weekend Healthcare Customer Service jobs include:
Weekend Healthcare Customer Service jobs near you
Customer Service Representative - FT

Customer Service Representative - FT

Larkin Community Hospital

Miami, FL

$15.25 - $20.75/hr

Other

Posted 12 days ago

Job description

About the Role:
As a Customer Service Representative at Larkin Community Hospital (LCH), you will play a vital role in ensuring patients and their families receive exceptional support and assistance throughout their healthcare experience. This position requires managing a high volume of inquiries efficiently while maintaining a compassionate and professional demeanor. You will be responsible for addressing patient questions, resolving concerns, and facilitating smooth communication between patients and hospital departments. Your efforts will directly contribute to patient satisfaction and the overall reputation of LCH as a trusted healthcare provider. Ultimately, your role is to create a positive and reassuring environment that supports the hospital's commitment to quality care and service excellence.
Minimum Qualifications:
  • Proven experience in telephone customer service or a related role, preferably in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Ability to handle multiple tasks efficiently while maintaining a positive attitude.
  • Basic computer proficiency and experience with customer account management.
Preferred Qualifications:
  • Experience working in the healthcare services industry.
  • Familiarity with medical terminology and healthcare regulations.
  • Additional training or certification in customer service or patient relations.
  • Bilingual abilities to support diverse patient populations.
  • Proficiency with hospital information systems or electronic health records (EHR).
Responsibilities:
  • Respond promptly and courteously to patient and customer inquiries via telephone and other communication channels.
  • Assist patients with scheduling appointments, processing orders, and managing customer accounts accurately.
  • Resolve patient concerns and complaints by identifying issues, providing solutions, and escalating when necessary.
  • Maintain detailed and accurate records of customer interactions and transactions in compliance with hospital policies.
  • Collaborate with healthcare staff and departments to ensure seamless service delivery and patient satisfaction.

Skills:
The required skills are essential for managing the dynamic and often urgent nature of healthcare customer service. Working in a fast-paced environment demands quick thinking and adaptability to handle multiple patient inquiries simultaneously. Verbal communication and telephone customer service skills enable clear, empathetic, and effective interactions with patients and their families. Problem resolution skills are critical for addressing concerns promptly and ensuring patient satisfaction. Additionally, strong oral and written communication skills support accurate documentation and collaboration with healthcare teams, while a positive attitude fosters a welcoming and supportive atmosphere for all patients.
Larkin Community Hospital logo

About Larkin Community Hospital

Sourced by ZipRecruiter

At Larkin, we have been serving the health care needs of South Miami, Hialeah, and the surrounding communities for more than 40 years. We take pride in the continuing tradition of caring. We remain dedicated to providing excellent medical care with the personal touch and convenience that only a community hospital offers.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

South Miami, FL, US

Year founded

1969

Social media

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