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Weekend Customer Support Jobs in Austin, TX (NOW HIRING)

The Appraisal Lane

Customer Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position also handles internal IT support to our employees, so the ideal candidate will bring experience with PC/Mac OS, networking technologies, IP based phone systems and Google G-suite ...

Closinglock

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Representative We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer ...

ClosingLock

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Representative We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer ...

Indeed Flex

Customer Support Associate (FTC)

Austin, TX · On-site

$25 - $31.25/hr

  • PTO

Working hours are on a rota pattern that will include weekends, but we will make sure you are given ... Customer Experience: Drive a world-class customer experience by efficiently resolving support ...

Indeed Flex

Customer Support Associate (FTC)

Austin, TX · On-site

$25 - $31.25/hr

  • PTO

Customer Support Associate (FTC) We are Indeed Flex. We Help People Get Jobs. Right now, we're ... Working hours are on a rota pattern that will include weekends, but we will make sure you are given ...

Qualia

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

Customer Support Representative At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our ...

Qualia

Customer Support Representative

Austin, TX · Hybrid

$15.75 - $21.50/hr

  • Medical

  • Retirement

WHAT YOU'LL WORK ON As a Customer Support Representative, you will be the primary point of contact for the majority of Qualia users. You will be responsible for fielding inbound calls and emails ...

Drillinginfo

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

As an Application Support Analyst at Enverus, you will play a crucial role in ensuring our customers and internal teams receive exceptional support and guidance to maximize the value of our software ...

Qualia

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

WHAT YOU'LL WORK ON As a Customer Support Representative, you will be the primary point of contact for the majority of Qualia users. You will be responsible for fielding inbound calls and emails ...

North Austin

Customer Support Representative

Austin, TX · On-site

$16 - $21.75/hr

Join our dedicated team as a Customer Service Representative in the Hospital & Health Care industry, where your role is vital in delivering compassionate and efficient support to patients, families ...

Closinglock

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer experience and serve ...

Enverus

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

As an Application Support Analyst at Enverus, you will play a crucial role in ensuring our customers and internal teams receive exceptional support and guidance to maximize the value of our software ...

Fyxer

Senior Customer Support Specialist

Austin, TX · Remote

$75K - $85K/yr

Own the front line of customer support across chat, email and video - resolving issues end-to-end with minimal hand-holding * Diagnose and troubleshoot complex technical issues, escalating to Product ...

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Showing results 21-40

All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Austin, TX

Weekend Customer Support information

See Austin, TX salary details

$10

$22

$56

How much do weekend customer support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for weekend customer support in Austin, TX is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What are the most commonly searched types of Customer Support jobs in Austin, TX?

The most popular types of Customer Support jobs in Austin, TX are:

What are popular job titles related to Weekend Customer Support jobs in Austin, TX?

For Weekend Customer Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Austin, TX look for?

The top searched job categories for Weekend Customer Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Weekend Customer Support jobs?

Cities near Austin, TX with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,772 per year, or $23 per hour.

Customer Support Specialist

The Appraisal Lane

Austin, TX • On-site

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

The Appraisal Lane™ is looking for an exceptional candidate to fill a challenging technical support role in Austin, TX. We need a full-time, experienced representative to support our rapidly growing community of automotive professionals. You should be comfortable with the latest web and mobile tools and technologies, and be skilled at sharing solutions over phone, email and chat. This position also handles internal IT support to our employees, so the ideal candidate will bring experience with PC/Mac OS, networking technologies, IP based phone systems and Google G-suite administration. If you are passionate about your profession, and have a strong drive to succeed, we would like to hear from you.
Who We Are
At The Appraisal Lane (TAL), we've innovated the used vehicle management and valuation process. Partnering with automotive dealers, we provide used vehicle collaboration across an entire dealership group, as well as provide a cash offer to purchase any used car on the dealership lot. Unlike appraisal tools of the past, there are no algorithms here - we use REAL appraisers to submit REAL offers backed by cash. We also provide VIN specific condition reports and valuation guides, coupled with similar vehicle transaction data from the dealerships historical transactions.
The Appraisal Lane works with dealerships around the US to source inventory, saving partner dealerships both time and money. Recently, TAL expanded its market with the addition of a consumer component - allowing individual car owners, like you, to submit vehicles for cash/trade-in offers right from your driveway that are redeemable at participating dealerships.
Voted the 4th fastest growing technology company and the 3rd best place to work in Austin by the Austin Business Journal, it's no surprise that our company has experienced rapid growth. As a result, we are hiring visionaries who can drive success and contribute pioneering ideas to our team. TAL values its collaborative community and strives to provide a tight-knit, "work family" environment.
Who You Are
  • You are an incredible communicator and problem solver.
  • You have knowledge of current tech trends and software development.
  • You strive to solve issues on the first interaction with a client.
  • You quickly identify workarounds to problems.
  • You follow up early and often.
  • You are process oriented.
  • You use mobile apps in your day-to-day life.
  • You have worked with the Google G-Suite of products before.

Your Day to Day will be
  • Managing inbound support related requests through phone, email and chat for our Mobile and Web Applications.
  • Supporting our internal personnel with IT and Google G-Suite related issues on both Mac and PC platforms.
  • Working closely with our new partners for smooth onboarding and set up of supported integrations.
  • Reporting and tracking tickets with our development team.
  • Disseminating best practices through your interactions with the community.
  • Taking full ownership of your work and responsibility for the details, every step of the way.

Must Haves
  • At least 2 years of client-facing technical support work history
  • Experience supporting web and mobile based technology
  • Availability from 8am to 6pm, Monday to Saturday

Nice to Haves
  • A college degree
  • G-Suite Admin Experience
  • RingCentral Admin Experience
  • A love for cars and community

Why Join Us?
You can work anywhere. Why work here? We believe in work-life balance, it's not just a catch phrase. We show up and work hard, then get out the door and go love our lives, our families, and Austin, Texas. We laugh A LOT, we don't take ourselves too seriously, we are open to suggestions, open to feedback, and we love queso.
And, if you're going to spend 40-hours a week working somewhere, work on a product that's really cool. In fact, we invite you to go to the app store, download the BLUE Appraisal Lane app, and submit your car for appraisal, just to experience what we've built. Our apps are unique in the industry, and we are just getting started. Come along for the journey as we transform the auto industry, one interaction at a time.
Benefits & Perks
  • Competitive salary
  • Medical, dental and vision covered 100% for employee and ~70% for dependents
  • 401k
  • Generous holiday and PTO package
  • Free covered parking
  • Fully stocked kitchen
  • Access to breakfast and lunch food trucks year-round
  • On-site gym access
  • Employee Vehicle Purchase program
  • An electronic, adjustable stand-up desk
  • Casual dress and a fun atmosphere
Skills & Requirements Qualifications

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