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Weekend Customer Service Jobs in Springfield, MA

U-Haul

Customer Service Representative

Northampton, MA · On-site

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Weekend and Closing Shifts needed * 15-25 hours per week U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... retail stores. -Weekend availability required (Friday-Sunday) -Weekday hours needed: Mondays ...

U-Haul

Customer Service Representative

Hartford, CT

$17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... and including weekends * Starting Pay is $17 per hour U-Haul Offers: * Career stability

U-Haul

Customer Service Representative

Hartford, CT

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... retail stores. -Weekend availability required (Friday-Sunday) -Weekday hours needed: Mondays ...

U-Haul

Customer Service Representative

Hartford, CT · On-site

$17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... and including weekends * Starting Pay is $17 per hour U-Haul Offers: * Career stability

WEX

Customer Service Specialist

Simsbury, CT · Remote

$17.25 - $22.75/hr

... environment, the Customer Service Support 1 (CSS1) is the primary point of contact for WEX ... Willingness to work a flexible schedule, which may include weekends, holidays, and occasional ...

dbi

Part Time Customer Service

Manchester, CT

$16.25 - $22/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Vixxo

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions regarding the account demonstrate we have a thorough understanding of their organization. We are ...

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All JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Springfield, MA

Weekend Customer Service information

See Springfield, MA salary details

$9

$18

$26

How much do weekend customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Springfield, MA? The most popular types of Customer Service jobs in Springfield, MA are:
What are popular job titles related to Weekend Customer Service jobs in Springfield, MA? For Weekend Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service jobs in Springfield, MA look for? The top searched job categories for Weekend Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Weekend Customer Service jobs? Cities near Springfield, MA with the most Weekend Customer Service job openings:
Weekend Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Candlewick Kennels

Glastonbury, CT • On-site

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Customer Service Representative

Love people and pets? Join our team and be the welcoming face of our luxury pet resort.

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.


Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.


At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.


What You'll Do

As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.


Your responsibilities include:

  • Greeting clients, pets, and vendors warmly
  • Managing check-ins and check-outs
  • Booking boarding, daycare, grooming, and training reservations
  • Answering phones, emails, and voicemails promptly
  • Processing payments and balancing transactions
  • Obtaining and verifying vaccination records
  • Managing waitlists during peak seasons
  • Recommending services and activity packages that meet client needs
  • Communicating pet updates and concerns to leadership
  • Keeping lobby and front areas clean and safe


You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.


What We're Looking For

We're seeking someone who is:

  • Friendly, confident, and professional
  • Detail-oriented and organized
  • Comfortable multitasking in a busy lobby
  • Strong with phones, scheduling, and computer systems
  • Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
  • Calm and solution-focused when handling customer concerns
  • Passionate about dogs and cats

You must be able to:

  • Work weekends and holidays
  • Stand, walk, bend, and lift up to 60 lbs
  • Work in a busy, sometimes noisy environment
  • Handle dogs of all sizes safely



Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.


If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.


Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discount
  • Paid training
  • Paid time off
  • Life insurance
  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Disability insurance
  • Referral program

Apply