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Weekend Customer Service Jobs in Springfield, MA

Manufacturing Company

Customer Service

Palmer, MA · On-site

$18.50 - $20/hr

About the job Customer Service We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction ...

Dollar Tree

Customer Service

Agawam, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Manufacturing Inc

Customer Service

Palmer, MA · On-site

$18.50 - $20/hr

We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction with essential administrative ...

Apply Early

Family Dollar

customer service

East Hartford, CT · On-site

$14.50 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Dollartree

Customer Service

Agawam, MA

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Family Dollar

customer service

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

customer service

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

customer service

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Apply Early

GIBBS OIL COMPANY LP

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Walgreens

Customer Service Associate

Manchester, CT · On-site

$16.94 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Enfield, CT · On-site

$16.94 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Walgreens

Customer Service Associate

Chicopee, MA · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Glastonbury, CT · On-site

$16.94 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

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All JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Springfield, MA

Weekend Customer Service information

See Springfield, MA salary details

$9

$18

$26

How much do weekend customer service jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for weekend customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Springfield, MA? The most popular types of Customer Service jobs in Springfield, MA are:
What are popular job titles related to Weekend Customer Service jobs in Springfield, MA? For Weekend Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service jobs in Springfield, MA look for? The top searched job categories for Weekend Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Weekend Customer Service jobs? Cities near Springfield, MA with the most Weekend Customer Service job openings:
Weekend Customer Service jobs near you

Customer Service

Manufacturing Company

Palmer, MA • On-site

$18.50 - $20/hr

Other

Posted 4 days ago

Job description

About the job Customer Service
We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction with essential administrative support, offering a great opportunity for growth within our company.
Responsibilities include:

  • Make outbound calls to customers to provide information, gather feedback, or promote products/services.
  • Respond to customer inquiries via phone and email.
  • Maintain accurate customer records and update databases.
  • Process orders and handle customer requests efficiently.
  • Provide general administrative support, including data entry, filing, and document preparation.
  • Assist with scheduling and coordinating appointments.
  • Handle and resolve customer complaints or issues.
  • Maintain a professional and positive demeanor in all customer interactions.
Skills/Qualifications:
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in computer applications, including Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Detail-oriented and accurate in data entry and record keeping.
  • Positive attitude and strong work ethic.
  • Ability to learn new software and processes quickly.
Shift:
  • 1st Shift Hours
Pay:
  • $18.50 - $20.00 per hour (commensurate with experience)
Benefits:
  • Lots of growth potential.

If you are a motivated and customer-focused individual with strong administrative skills, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience.
Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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