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Weekend Customer Service Jobs in Springfield, MA

Kongsberg Automotive

Customer Service

Suffield, CT · On-site

$15.50 - $21.25/hr

About the position The Customer Service Representative is the primary day-to-day interface between Kongsberg Automotive and our customers. This role is responsible for providing excellent customer ...

Manufacturing Company

Customer Service

Palmer, MA

$18.50 - $20/hr

Customer Service Palmer, Massachusetts, United States About the Job We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This ...

Manufacturing Inc

Customer Service

Palmer, MA

$18.50 - $20/hr

We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction with essential administrative ...

Dollar Tree

Customer Service

Agawam, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service

Agawam, MA

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Family Dollar

customer service

Hartford, CT

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

customer service

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

customer service

Hartford, CT

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

GIBBS OIL COMPANY LP

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

Ability to work flexible shifts, including evenings, weekends, and holidays. * Previous retail or customer service experience is preferred but not required. * Positive attitude, reliability, and ...

Walgreens

Customer Service Associate

Glastonbury, CT · On-site

$16.94 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Enfield, CT · On-site

$16.94 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Manchester, CT · On-site

$16.94 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Northampton, MA · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

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All JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Springfield, MA

Weekend Customer Service information

See Springfield, MA salary details

$9

$18

$26

How much do weekend customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Springfield, MA? The most popular types of Customer Service jobs in Springfield, MA are:
What are popular job titles related to Weekend Customer Service jobs in Springfield, MA? For Weekend Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service jobs in Springfield, MA look for? The top searched job categories for Weekend Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Weekend Customer Service jobs? Cities near Springfield, MA with the most Weekend Customer Service job openings:
Weekend Customer Service jobs near you

Customer Service

Kongsberg Automotive

Suffield, CT • On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

About the position

The Customer Service Representative is the primary day-to-day interface between Kongsberg Automotive and our customers. This role is responsible for providing excellent customer service by being an advocate for our customers, delivering accurate and timely resolutions and building brand loyalty.

Responsibilities

Accurately enter and maintain sales orders, order changes, and information using SAP system.

Communicate to customers and internal personnel in a timely, clear, efficient and appropriate method regarding all aspects of sales demand including delivery status, production schedules, lead times, revisions, and delivery requirements.

Provide appropriate information to facilitate quotations for sales inquiries for both potential and existing customers.

Assist new product development & sales with communication to customer regarding changes/planning and missing info as necessary.

Develop forecasts with customers, sales, and planning to ensure good customer service and maximize production capacities.

Maintain Forecast systematically as per customers Contract & SLA.

Monitor pricing in SAP system to match customer PO, report discrepancy & request updates as necessary, maintain orders updated with most current pricing published.

Work with NPD and Sales to ensure invoicing of customer for tooling charges

Ensure high delivery service level to external and internal customers by proactively monitoring open orders and communicating delays. Where needed, follow up with internal stakeholders to achieve customer needs

Ensure high level of responsiveness to internal and external customers to meet KPI targets set by the department

Coordinate closely with the Shipping team to execute on time shipment of customer orders.

Assist Shipping with customer portals used for data entry and order processing.

Manage and maintain orders received via electronic data interchange (EDI)

Promote new and existing business through quoting prices and delivery lead times according to the approved pricing guidelines and analysing current stock levels

Issue return material authorizations when requests are received from customers.

Requirements
  • College degree preferred, but not required
  • 1-3 years of inside sales, account management, or other customer service experience
  • Excellent written and verbal communication skills
  • Ability to work in fast-paced, ever-changing environment
  • Frequent walking, use of telephone and computer, sitting for extended periods.
What we offer
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
Application / Contact

If this sounds interesting and likely the right challenge for you, we look forward to receiving your application!

Please register your CV/resume and cover letter.

Within your application, please inform us regarding your notice period and salary expectations.

The applications will be handled on an ongoing basis and the position may be filled before the application deadline date.

Apply