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Weekend Customer Service Representative Jobs in Alberta

Superior Health and Safety Inc

Be Seen First

Customer Service Representative

Calgary, AB · On-site

CA$800 - CA$1.5K/wk

Weekends Company Offers: * Competitive Base Pay * Incentive Bonuses * Flexible Schedule * No ... Record customer information within our customer service database * Engage with clients in a ...

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All JobsCustomer Service Representative JobsWeekend Customer Service Representative JobsWeekend Customer Service Representative Jobs in Alberta

Weekend Customer Service Representative information

See Alberta salary details

$8

$14

$24

How much do weekend customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for weekend customer service representative in Alberta is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.11 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What are the most commonly searched types of Customer Service Representative jobs in Alberta?

The most popular types of Customer Service Representative jobs in Alberta are:

What are popular job titles related to Weekend Customer Service Representative jobs in Alberta?

For Weekend Customer Service Representative jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Service Representative jobs in Alberta look for?

The top searched job categories for Weekend Customer Service Representative jobs in Alberta are:

What cities in Alberta are hiring for Weekend Customer Service Representative jobs?

Cities in Alberta with the most Weekend Customer Service Representative job openings:

Weekend Customer Service Representative jobs near you
Infographic showing various Weekend Customer Service Representative job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,027 per year, or $14.9 per hour.

Customer Service Representative

Canadian Fiber Optics

Grande Prairie, AB

Full-time

Re-posted 2 days ago

Job description

About the Company

Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We are builton a foundation ofCourage,Curiosity,CompassionandHumility. And the truth is... we love what we do! Bringing communities together is a powerful thing, and we are proud of the impact we make in the lives of our customers.

Job Summary:

We are seeking a reliable, and customer-focused Customer Service Representative to join our growing team. We are looking for someone energetic, outgoing, and driven to exceed customer expectations. The ideal candidate will bring a strong background in customer service, preferably with call center experience and a passion for creating positive customer experience.

What you will be doing:

  • Engage with residential and business customers via phone, email, and chat to provide solutions related to product knowledge, billing, collections, technical support, and retention.
  • Troubleshoot at a tier 1 level and resolve technical issues, including Wi-Fi connectivity and service interruptions.
  • Guide customers through service upgrades and activate new features as needed.
  • Retain customers by offering solutions and alternatives during cancellation inquiries.
  • Handle account setup, deactivation, billing inquiries, and payment processing.
  • Document customer interactions and updates accurately in the CRM system.
  • Follow up with customers to ensure satisfaction and build long-term relationships.
  • Participate actively in ongoing training and skill development sessions.
  • Stay informed about product updates, promotions, and new services.
  • Consistently meet or exceed key performance metrics for customer satisfaction and service quality.
  • Handle inbound sales calls and close service agreements when appropriate.

What we are looking for:

  • A minimum of 2 years experience in a similar role.
  • Experience in customer service
  • Knowledge of technical support is an asset but not required
  • Excellent communication skills, both verbal and written.
  • Strong organizational and time management abilities.
  • Confident problem-solver with strong attention to detail.
  • Comfortable managing multiple tasks in a fast-paced environment.
  • Team player with the ability to work independently.
  • Adaptable and responsive to changing business needs.
  • Knowledge of construction or fiber optic technology is an asset.

What We Offer:

At Canadian Fiber Optics Corp. our priority is our employees. The "work-hard-play-hard" isn't just a saying for us - we are agile, passionate and energetic. We check our egos at the door, roll up our sleeves, move fast, get things done and support each other. Our leaders inspire the team, truly welcoming all members to be open, honest and provide feedback without fear of judgement. We want the curious, the champions and the collaborators.

We are consistently working to provide a safe work environment, competitive wages - including strong commission-based compensation, and many opportunities to learn and grow. If you commit to delivering results and make a difference, we look forward to hearing from you.

Work Schedule:

  • Must be available to work evenings and weekends based on customer and business needs.

Apply