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Weekend Customer Service Representative Jobs in Edmonton, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Weekend Customer Service Representative information

See Edmonton, AB salary details

$8

$14

$24

How much do weekend customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for weekend customer service representative in Edmonton, AB is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.11 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Edmonton, AB?

The most popular types of Customer Service Representative jobs in Edmonton, AB are:

What are popular job titles related to Weekend Customer Service Representative jobs in Edmonton, AB?

For Weekend Customer Service Representative jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Service Representative jobs in Edmonton, AB look for?

The top searched job categories for Weekend Customer Service Representative jobs in Edmonton, AB are:

Infographic showing various Weekend Customer Service Representative job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,027 per year, or $14.9 per hour.

Customer Service Representative

Fix Auto Sherwood North

Sherwood Park, AB • On-site

Full-time

Posted 14 days ago


Job description

As a part of Fix Auto’s office team, the Customer Service Representative will assist customers with the collision repair process and possess the highest level of customer satisfaction and confidence in our services and shop.


POSITION SUMMARY:

The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders, concentrating on preparing the final bill, and playing a crucial role in Fix Auto Sherwood North as they provide customer confidence and help assist with daily duties to help ensure the shop is running efficiently. 


KEY RESPONSIBILITIES:

Customer Service:

  • Answer phone calls and assist customers and vendors accordingly
  • Contact customers and book their vehicles for estimates and repairs
  • Work with towing companies to arrange vehicle tows and lot moves
  • Answers incoming calls and completes outgoing calls as needed
  • Finalize repair orders daily
  • Keep all files up-to-date daily
  • Document all conversations with customers and insurance representatives
  • Match estimates
  • Update customers on the process of their vehicle


Financials:

  • Bill insurance companies and arrange payment for the total loss of vehicles
  • Assist claims processors as needed with daily tasks such as checking deductibles, calling to get insurance assignments, etc.
  • Help with various account receivable and payable tasks
  • Prepare weekly bank deposits
  • Help with bi-weekly payroll
  • Shop Duties
  • Assist all technicians and back-end team members when support is needed
  • Cross-train with all members of the team to gain clear and accurate knowledge of the auto body process

The CSR may be responsible for other duties as needed.


EDUCATION, EXPERIENCE, AND SKILLS/KNOWLEDGE:

EDUCATION

High School Diploma.

Post-secondary education is considered an asset.


EXPERIENCE

Experience working in a customer service role

Experience working in the autobody industry


SKILLS/KNOWLEDGE

Strong written and verbal communication skills

Customer service and professionalism skills

Ability to work independently 

Highly organized

Able to effectively communicate both verbally and in writing and read and interpret blueprints