About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
Canadian Fiber Optics
60 jobs near Columbus, OH
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
Fiber Optics Supervisor
Indianapolis, IN · On-site
$40 - $44/hr
Fiber Optics Supervisor Location : Indianapolis, IN Duration : Long Term Contract Pay Rate: $40/hr ... the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
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Fiber Optics Supervisor
Indianapolis, IN · On-site
$40 - $44/hr
Fiber Optics Supervisor Location : Indianapolis, IN Duration : Long Term Contract Pay Rate: $40/hr ... the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
Fiber Optics Supervisor
Indianapolis, IN · On-site
$40 - $44/hr
Fiber Optics Supervisor Location : Indianapolis, IN Duration : Long Term Contract Pay Rate: $40/hr ... the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
Fiber Optics Supervisor
Indianapolis, IN · On-site
$40 - $44/hr
Fiber Optics Supervisor Location : Indianapolis, IN Duration : Long Term Contract Pay Rate: $40/hr ... the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
Purchasing Supervisor
Calgary, AB · On-site
Salary: $44.00 Hourly About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and ...
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Purchasing Supervisor
Calgary, AB · On-site
Salary: $44.00 Hourly About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and ...
Technical Support Representative
Calgary, AB · On-site
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
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Technical Support Representative
Calgary, AB · On-site
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
Technical Support Representative
Calgary, AB · On-site
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
Quick apply
Technical Support Representative
Calgary, AB · On-site
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
Technical Support Supervisor
Calgary, AB · On-site
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
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Technical Support Supervisor
Calgary, AB · On-site
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
Technical Support Supervisor
Calgary, AB · On-site
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
Quick apply
Technical Support Supervisor
Calgary, AB · On-site
About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...
Fibre Optic Technician
Kanata, ON · On-site
CA$38K - CA$50K/yr
Dafocom Solutions Inc. is a growing Canadian manufacturer of highreliability fiber optic assemblies and secure communication hardware for defense, aerospace, and commercial clients. We offer diverse ...
Fibre Optic Technician
Kanata, ON · On-site
CA$38K - CA$50K/yr
Dafocom Solutions Inc. is a growing Canadian manufacturer of highreliability fiber optic assemblies and secure communication hardware for defense, aerospace, and commercial clients. We offer diverse ...
The Senior Fiber Optic Technician (OSP ) is responsible for the installation, preparation, fusion ... Legally authorized to work in Canada at the time of application. * Full, valid, and current driver ...
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The Senior Fiber Optic Technician (OSP ) is responsible for the installation, preparation, fusion ... Legally authorized to work in Canada at the time of application. * Full, valid, and current driver ...
The Senior Fiber Optic Technician (OSP ) is responsible for the installation, preparation, fusion ... Legally authorized to work in Canada at the time of application. * Full, valid, and current driver ...
Quick apply
The Senior Fiber Optic Technician (OSP ) is responsible for the installation, preparation, fusion ... Legally authorized to work in Canada at the time of application. * Full, valid, and current driver ...
The Senior Fiber Optic Technician (OSP ) is responsible for the installation, preparation, fusion ... Legally authorized to work in Canada at the time of application. * Full, valid, and current driver ...
Quick apply
The Senior Fiber Optic Technician (OSP ) is responsible for the installation, preparation, fusion ... Legally authorized to work in Canada at the time of application. * Full, valid, and current driver ...
The Senior Fiber Optic Technician (OSP ) is responsible for the installation, preparation, fusion ... Legally authorized to work in Canada at the time of application. * Full, valid, and current driver ...
Quick apply
The Senior Fiber Optic Technician (OSP ) is responsible for the installation, preparation, fusion ... Legally authorized to work in Canada at the time of application. * Full, valid, and current driver ...
... Canada. What You'll Do * Install, splice, and test structured cabling and fiber optic systems (Cat 5E, Cat 6, Cat 6A, Fiber). * Troubleshoot, repair, and maintain communication circuits and cabling ...
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... Canada. What You'll Do * Install, splice, and test structured cabling and fiber optic systems (Cat 5E, Cat 6, Cat 6A, Fiber). * Troubleshoot, repair, and maintain communication circuits and cabling ...
Fiber Sensing PostDoc
Murray Hill, NJ · On-site
... optic communication and advanced fiber sensing. You will be responsible for inventing and ... Disclaimer for US/Canada Nokia Maintains broad annual base salary ranges for its roles in order to ...
Fiber Sensing PostDoc
Murray Hill, NJ · On-site
... optic communication and advanced fiber sensing. You will be responsible for inventing and ... Disclaimer for US/Canada Nokia Maintains broad annual base salary ranges for its roles in order to ...
Field Operations Technician
Saskatoon, SK · On-site
Xplore Inc. is Canada's fibre, 5G and satellite broadband company for rural living. Xplore is ... Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband ...
Field Operations Technician
Saskatoon, SK · On-site
Xplore Inc. is Canada's fibre, 5G and satellite broadband company for rural living. Xplore is ... Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband ...
... Canada. What You'll Do * Install, splice, and test structured cabling and fiber optic systems (Cat 5E, Cat 6, Cat 6A, Fiber). * Troubleshoot, repair, and maintain communication circuits and cabling ...
Quick apply
... Canada. What You'll Do * Install, splice, and test structured cabling and fiber optic systems (Cat 5E, Cat 6, Cat 6A, Fiber). * Troubleshoot, repair, and maintain communication circuits and cabling ...
Full-time
Re-posted 14 days ago
Job description
About the Company
Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We are builton a foundation ofCourage,Curiosity,CompassionandHumility. And the truth is... we love what we do! Bringing communities together is a powerful thing, and we are proud of the impact we make in the lives of our customers.
Job Summary:
We are seeking a reliable, and customer-focused Customer Service Representative to join our growing team. We are looking for someone energetic, outgoing, and driven to exceed customer expectations. The ideal candidate will bring a strong background in customer service, preferably with call center experience and a passion for creating positive customer experience.
What you will be doing:
- Engage with residential and business customers via phone, email, and chat to provide solutions related to product knowledge, billing, collections, technical support, and retention.
- Troubleshoot at a tier 1 level and resolve technical issues, including Wi-Fi connectivity and service interruptions.
- Guide customers through service upgrades and activate new features as needed.
- Retain customers by offering solutions and alternatives during cancellation inquiries.
- Handle account setup, deactivation, billing inquiries, and payment processing.
- Document customer interactions and updates accurately in the CRM system.
- Follow up with customers to ensure satisfaction and build long-term relationships.
- Participate actively in ongoing training and skill development sessions.
- Stay informed about product updates, promotions, and new services.
- Consistently meet or exceed key performance metrics for customer satisfaction and service quality.
- Handle inbound sales calls and close service agreements when appropriate.
What we are looking for:
- A minimum of 2 years experience in a similar role.
- Experience in customer service
- Knowledge of technical support is an asset but not required
- Excellent communication skills, both verbal and written.
- Strong organizational and time management abilities.
- Confident problem-solver with strong attention to detail.
- Comfortable managing multiple tasks in a fast-paced environment.
- Team player with the ability to work independently.
- Adaptable and responsive to changing business needs.
- Knowledge of construction or fiber optic technology is an asset.
What We Offer:
At Canadian Fiber Optics Corp. our priority is our employees. The "work-hard-play-hard" isn't just a saying for us - we are agile, passionate and energetic. We check our egos at the door, roll up our sleeves, move fast, get things done and support each other. Our leaders inspire the team, truly welcoming all members to be open, honest and provide feedback without fear of judgement. We want the curious, the champions and the collaborators.
We are consistently working to provide a safe work environment, competitive wages - including strong commission-based compensation, and many opportunities to learn and grow. If you commit to delivering results and make a difference, we look forward to hearing from you.
Work Schedule:
- Must be available to work evenings and weekends based on customer and business needs.