ZipRecruiter

Log In

1

Weekend Chat Agent Jobs in Georgia (NOW HIRING)

AYS

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

... weekends - Bilingualism is an asset Benefits: - Competitive salary - Comprehensive benefits package, including health, dental, and vision coverage - Paid vacation and sick days - Opportunities for ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... May require evening, weekend, or holiday shifts. * Fast-paced environment with performance metrics ...

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... and weekends - Must be legally authorized to work in the United States Perks: - 1099 Contractor ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... and weekends - Must be legally authorized to work in the United States Perks: - 1099 Contractor ...

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... and weekends - Must be legally authorized to work in the United States Perks: - 1099 Contractor ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... and weekends - Must be legally authorized to work in the United States Perks: - 1099 Contractor ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... and weekends - Must be legally authorized to work in the United States Perks: - 1099 Contractor ...

previous pagenext page

Showing results 21-40

All JobsChat Agent JobsWeekend Chat Agent JobsWeekend Chat Agent Jobs in Georgia

Weekend Chat Agent information

See Georgia salary details

$12

$16

$21

How much do weekend chat agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for weekend chat agent in Georgia is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.26 per hour, depending on experience, location, and employer.

What is the difference between Weekend Chat Agent vs Customer Service Representative?

AspectWeekend Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via chat, e-commerce, tech companiesBroad customer service roles across industries
Search & Comparison IntentFocus on online chat support roles during weekendsGeneral customer service roles, including phone and in-person

Weekend Chat Agents primarily handle online chat support during weekends, often in tech or e-commerce sectors, requiring basic computer skills. Customer Service Representatives have broader roles, including phone and in-person support across various industries. While both roles focus on customer support, Weekend Chat Agents specialize in online chat during weekends, whereas Customer Service Reps may work weekdays and in multiple formats.

What are the most commonly searched types of Chat Agent jobs in Georgia?

The most popular types of Chat Agent jobs in Georgia are:

What are popular job titles related to Weekend Chat Agent jobs in Georgia?

For Weekend Chat Agent jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Agent jobs in Georgia look for?

The top searched job categories for Weekend Chat Agent jobs in Georgia are:

What cities in Georgia are hiring for Weekend Chat Agent jobs?

Cities in Georgia with the most Weekend Chat Agent job openings:

Weekend Chat Agent jobs near you

NON IT Customer Supp/Account Rep-Sr-IT | Level 2(USD)

Alpharetta, GA • On-site

ASK Consulting LLC
See more jobs at ASK Consulting LLCexternal

Other

Posted 4 days ago

Job description

Description
Executive Summary:
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates. This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.
Shift Requirements:
  1. All applicants must meet shift Requirements.
  2. Afternoon coverage as late as 6 - 8pm local time shift end.
  3. Weekend coverage every Sunday as a permanent shift. This includes a 10% base pay increase.
Key Responsibilities:
Customer Support:
  1. Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
  2. Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
  3. Resolve issues or escalate appropriately while managing customer expectations.
  4. Maintain composure and professionalism in high-pressure and difficult situations.
  5. Deliver a consistent and positive customer experience across all interactions.
Communication & Documentation:
  1. Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
  2. Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
  3. Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
  4. Communicate ticket status, next steps, and resolutions to users promptly.
Technical Troubleshooting & Resolution:
  1. Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
  2. Perform incident assessment, triage, research, training/education, resolution, and recovery.
  3. Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
  4. Install, modify, clean, or repair hardware and software as required.
  5. Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.
Collaboration & Culture
  1. Collaborate with team members to ensure service excellence and share knowledge.
  2. Be a culture carrier by demonstrating a positive, team-oriented attitude.
  3. Adhere to company policies and procedures, contributing to a safe and professional work environment.
Additional Expectations:
  1. Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
  2. Continuously seek opportunities for self-improvement and operational efficiency.
Qualifications:
  1. High school diploma or GED required.
  2. Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience.
  3. Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professional in a fast-paced environment are essential.
  4. Excellent customer service and communication skills (written and verbal).
  5. Strong problem-solving and critical-thinking abilities.
  6. Self-motivated with the ability to work independently and prioritize tasks under pressure.
  7. Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
  8. Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.

Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
Max supplier BR: 32.74/hr
SS POC: Jordyn CV

Apply