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Phone Agent Jobs in Georgia (NOW HIRING)

OfferPad

Real Estate Agent (1099 Agent)

Atlanta, GA · On-site

Position Summary The Real Estate Agent provides Offerpad's innovative solutions and products to ... phone, email, video, text, etc.). Offerpad may provide available guidelines to help support the ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$9.75/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$9.75/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$9.75/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... phone, email, and in-person Build rapport with guests and identify their needs through friendly ...

VERAIMAA HINESVILLE LLC

Front Desk Agent

Hinesville, GA · On-site

$13 - $14/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

The Lodge on Lake Oconee

Front Desk Agent

Eatonton, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

The Lodge on Lake Oconee

Front Desk Agent

Eatonton, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

The Lodge on Lake Oconee

Front Desk Agent

Eatonton, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

U-Haul

Part Time Reservation Agent (in office)

Stockbridge, GA · On-site

$13.75 - $17/hr

Part Time Reservation Agent (In Office) U-Haul is looking for someone who enjoys being part of a ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

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All JobsPhone Agent JobsPhone Agent Jobs in Georgia

Phone Agent information

See Georgia salary details

$9

$17

$57

How much do phone agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for phone agent in Georgia is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $16.35 per hour, depending on experience, location, and employer.

What is a phone agent?

Phone agents are professionals who handle inbound or outbound calls on behalf of a company or organization. Their main responsibilities include assisting customers, answering questions, resolving issues, and sometimes making sales or conducting surveys over the phone. Phone agents are often employed in call centers or customer service departments and require strong communication, problem-solving, and listening skills to provide effective support.

What are the key skills and qualifications needed to thrive as a phone agent, and why are they important?

To thrive as a Phone Agent, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Patience, problem-solving, and a positive attitude help phone agents effectively handle customer inquiries and resolve issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to a positive company reputation.

Can you work from home as a phone agent?

Many phone agent positions are available for remote work, allowing employees to perform their duties from home with a computer and internet connection. Employers often require specific skills such as good communication and familiarity with call center software, and some roles may require prior experience or training. Remote phone agent jobs can offer flexible schedules and the convenience of working from home.

What are some common challenges phone agents face when handling high call volumes, and how can they effectively manage stress during busy periods?

Phone agents often encounter high call volumes, especially during peak hours or promotional periods, which can lead to increased stress and fatigue. To manage these challenges, agents typically rely on time management techniques, prioritize calls efficiently, and use call-handling scripts to maintain professionalism. Many teams encourage regular short breaks, provide access to supportive supervisors, and offer training on stress-reduction strategies. Building resilience and staying organized can help agents maintain a positive attitude and deliver excellent customer service even during the busiest times.

What is the difference between Phone Agent vs Customer Service Representative?

AspectPhone AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, banking, tech support
Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

While both roles involve communication with customers, a Phone Agent primarily handles inbound or outbound calls in call centers, often focusing on sales or support. Customer Service Representatives may also communicate via multiple channels but often have broader responsibilities across various customer interaction points. The roles overlap significantly, but Phone Agents are more specialized in phone-based interactions.

What are popular job titles related to Phone Agent jobs in Georgia? For Phone Agent jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Phone Agent jobs in Georgia look for? The top searched job categories for Phone Agent jobs in Georgia are:
Phone Agent jobs near you
Infographic showing various Phone Agent job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,530 per year, or $17.6 per hour.

Lexus - Phone Specialist BDC Agent

Asbury Automotive Group

Roswell, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Asbury Automotive rating

6.1

Company rating: 6.1 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

98th of 151 rated car dealerships

Job description

Job Description

Nalley Lexus of Roswell, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over 77 stores and over 29 brands, is currently looking for a Phone Specialist / BDC Agent!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for driven, excited, dedicated individuals that are excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.  We provide the best environment for enthusiastic, driven sales people to be successful.

**Competitive pay based on experience PLUS Bonuses**

Hours: 11AM-8PM Monday-Friday

Potential hours on weekends on an as needed basis

Qualifications

Job Description

  • Contacting and communicating with customers to identify      automotive needs
  • Build rapport with customers to build a base of referrals to establish customer network
  • Conduct an average of 200 calls a day
  • Answer a high volume amount of inbound calls
  • Set appointments for clients to purchase vehicles
  • Contact customers to confirm appointments
  • Provide information on sales incentives
  • Must make outbound calls


Job Requirements

  • Great Customer Service Skills & Motivation to be Successful
  • Excellent phone presence
  • Be Able to Create and Maintain Customer Relationships
  • Strong Computer & Phone Skills (ADP, Outlook, Excel)
  • Prior Sales, Call Center, or BDC Experience PREFERRED
  • Great Communication Skills
  • Able to multi-task
  • Bi-lingual is always a plus!
  • Team Player


  • Medical, Dental and Vision Insurance Available
  • 401K Retirement
  • Flexible Medical Spending Accounts
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Packages
  • Paid Vacation Time Off after 90 Days!
  • Paid Training
  • Promotions from Within? Excellent Advancement Opportunities
  • Employee discounted purchases for you and your family

If you have experience in the following apply now! Sales Person, Sales Consultant, Sales, Customer Service, Retail, Accounts Executive, Brand Representative, Inside Sales, Outside Sales, Marketing Sales, Sales Representative, Auto Sales, Call Center, Car Sales, Sales Management, Auto Business, Commissioned Sales, Account Sales, Telemarketing, Receptionist, Phone Sales, Cold Calls, E-Commerce, E-Leads, E-Sales, Internet Marketing, Internet Sales.

Apply Here: http://www.Click2Apply.net/76t4953

Additional Information
All your information will be kept confidential according to EEO guidelines.

What Asbury Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Asbury Automotive logo

About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1995

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