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Phone Agent Jobs Near Me

Contact Center Service Agent

Columbus, OH · On-site

$15.25 - $20.50/hr

Utilizes proper phone etiquette throughout the duration of the call. * Answer Queue quickly (within 30 seconds) to meet team Service Level goal. * Answer and handle 90% of calls being sent per ...

Front Desk Agent

Dublin, OH · On-site

$13.50 - $17/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... phone, email, and in-person Build rapport with guests and identify their needs through friendly ...

Contact Center Service Agent

Columbus, OH · On-site

$15.75 - $21.25/hr

Utilizes proper phone etiquette throughout the duration of the call. * Answer Queue quickly (within 30 seconds) to meet team Service Level goal. * Answer and handle 90% of calls being sent per ...

Contact Center Service Agent

Columbus, OH · On-site

$15.75 - $21.25/hr

Utilizes proper phone etiquette throughout the duration of the call. * Answer Queue quickly (within 30 seconds) to meet team Service Level goal. * Answer and handle 90% of calls being sent per ...

Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this ... All of our agents have the ability to help clients virtually over the phone or in Zoom meetings.

Front Desk Agent

Springfield, OH · On-site

$13.50 - $17/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk ... Manage room availability, create reservations, and answer phone calls. * Possess general knowledge ...

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Phone Agent information

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$23

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How much do phone agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for phone agent in the United States is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $24.28 per hour, depending on experience, location, and employer.

What cities are hiring for Phone Agent jobs?

Cities with the most Phone Agent job openings:

What states have the most Phone Agent jobs?

States with the most job openings for Phone Agent jobs include:

A map of the United States highlighting the number of Phone Agent job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Phone Agent job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Clinical Help Desk Support (Phone / Email)

Ruri Software Technologies LLC

Dublin, OH • On-site

$16.50 - $21.25/hr

Full-time

Re-posted 3 days ago


Job description

Job Title: Clinical Help Desk Support (Phone / Email)
Location : Dublin , Ohio
Overall experience level: Preferred minimum of 2-7 years' experience as a IT support / call center agent
looking for a helpdesk agent to provide support within a call center for a Healthcare client. This helpdesk provides support coverage 24x7 / 365 days a year.
As a support desk agent your duties would include
• Answering phones and monitoring Electronic Submissions for a Healthcare client's Clinical product
• Creating Support Tickets in Salesforce (Case tracking tool)
• Multi-tasking between multiple online tools
• Working with PHI and PII Data
• Ensuring that cases are assigned and worked within standard operating process guidelines
• Handling issues reported by Patients regarding account management, authentication, and basic site navigation that can typically be addressed quickly with first call resolution.
• Product Support includes but not limited too - Password Resets, Messaging Providers, Dependent Management, Locating Health Records
Primary skills requested:
Tracking
Healthcare knowledge
Salesforce
Helpdesk
Support
Email
Phone
For this role we value:
• Willingness to work in a highly structured and tightly supervised environment
• Ability to follow documented standard operating procedures to ensure PHI Integrity
• Excellent Communication skills; both verbal and written
• Strong competencies in Empathy, Patience, and listening & understanding the issue being reported
• Exceptional troubleshooting and case documentation skills required
• Flexible / Adaptable to shift schedule changes
• Ability to multi-task and handle ever changing priorities
• Experience working within a high-volume call center desirable 1+ years applications support and customer service experience
• Basic understanding of Healthcare Terminology Basic IT competencies
Overall experience level:
Mandatory minimum of 1+ years' experience working within a high-volume call center
Desirable 2+ years applications support and customer service experience