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Phone Agent Jobs Near Me

Contact Center Service Agent

Columbus, OH · On-site

$15.25 - $20.50/hr

Utilizes proper phone etiquette throughout the duration of the call. * Answer Queue quickly (within 30 seconds) to meet team Service Level goal. * Answer and handle 90% of calls being sent per ...

Front Desk Agent

Dublin, OH · On-site

$13.50 - $17/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... phone, email, and in-person Build rapport with guests and identify their needs through friendly ...

Contact Center Service Agent

Columbus, OH · On-site

$15.75 - $21.25/hr

Utilizes proper phone etiquette throughout the duration of the call. * Answer Queue quickly (within 30 seconds) to meet team Service Level goal. * Answer and handle 90% of calls being sent per ...

Front Desk Agent

Springfield, OH · On-site

$13.50 - $17/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk ... Manage room availability, create reservations, and answer phone calls. * Possess general knowledge ...

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Phone Agent information

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How much do phone agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for phone agent in the United States is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $24.28 per hour, depending on experience, location, and employer.

What cities are hiring for Phone Agent jobs?

Cities with the most Phone Agent job openings:

What states have the most Phone Agent jobs?

States with the most job openings for Phone Agent jobs include:

A map of the United States highlighting the number of Phone Agent job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Phone Agent job openings in each state, with California having the most at 2 and Alaska the least at 0.

Clinical Help Desk Support (Phone / Email)

Ruri Software Technologies LLC

Dublin, OH • On-site

$16.50 - $21.25/hr

Full-time

Re-posted 26 days ago


Job description

Job Title: Clinical Help Desk Support (Phone / Email)
Location : Dublin , Ohio
Overall experience level: Preferred minimum of 2-7 years' experience as a IT support / call center agent
looking for a helpdesk agent to provide support within a call center for a Healthcare client. This helpdesk provides support coverage 24x7 / 365 days a year.
As a support desk agent your duties would include
• Answering phones and monitoring Electronic Submissions for a Healthcare client's Clinical product
• Creating Support Tickets in Salesforce (Case tracking tool)
• Multi-tasking between multiple online tools
• Working with PHI and PII Data
• Ensuring that cases are assigned and worked within standard operating process guidelines
• Handling issues reported by Patients regarding account management, authentication, and basic site navigation that can typically be addressed quickly with first call resolution.
• Product Support includes but not limited too - Password Resets, Messaging Providers, Dependent Management, Locating Health Records
Primary skills requested:
Tracking
Healthcare knowledge
Salesforce
Helpdesk
Support
Email
Phone
For this role we value:
• Willingness to work in a highly structured and tightly supervised environment
• Ability to follow documented standard operating procedures to ensure PHI Integrity
• Excellent Communication skills; both verbal and written
• Strong competencies in Empathy, Patience, and listening & understanding the issue being reported
• Exceptional troubleshooting and case documentation skills required
• Flexible / Adaptable to shift schedule changes
• Ability to multi-task and handle ever changing priorities
• Experience working within a high-volume call center desirable 1+ years applications support and customer service experience
• Basic understanding of Healthcare Terminology Basic IT competencies
Overall experience level:
Mandatory minimum of 1+ years' experience working within a high-volume call center
Desirable 2+ years applications support and customer service experience