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Phone Agent Jobs in Oregon (NOW HIRING)

CRMG

Leasing Agent

Oregon City, OR

$19 - $21/hr

A monthly $25.00 cell phone stipend and mileage reimbursement. What we'll do for you as the Leasing Agent (Employee Benefits): The Leasing Agent is eligible for benefits first of the month following ...

CRMG

Leasing Agent

Oregon City, OR · On-site

$19 - $21/hr

A monthly $25.00 cell phone stipend and mileage reimbursement. What we'll do for you as the Leasing Agent (Employee Benefits): The Leasing Agent is eligible for benefits first of the month following ...

Fortegra

Insurance Sales Agent

Beaverton, OR · On-site

$65K - $75K/yr

Company Description Fortegra Personal Insurance Agency is currently looking for individuals with superior phone skills for our Life and Health Insurance Inside Sales Agent position. We provide ...

Fortegra

Insurance Sales Agent

Beaverton, OR

$65K - $75K/yr

Company Description Fortegra Personal Insurance Agency is currently looking for individuals with superior phone skills for our Life and Health Insurance Inside Sales Agent position. We provide ...

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All JobsPhone Agent JobsPhone Agent Jobs in Oregon

Phone Agent information

See Oregon salary details

$10

$19

$64

How much do phone agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for phone agent in Oregon is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $18.32 per hour, depending on experience, location, and employer.

What is a phone agent?

Phone agents are professionals who handle inbound or outbound calls on behalf of a company or organization. Their main responsibilities include assisting customers, answering questions, resolving issues, and sometimes making sales or conducting surveys over the phone. Phone agents are often employed in call centers or customer service departments and require strong communication, problem-solving, and listening skills to provide effective support.

What are the key skills and qualifications needed to thrive as a phone agent, and why are they important?

To thrive as a Phone Agent, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Patience, problem-solving, and a positive attitude help phone agents effectively handle customer inquiries and resolve issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to a positive company reputation.

Can you work from home as a phone agent?

Many phone agent positions are available for remote work, allowing employees to perform their duties from home with a computer and internet connection. Employers often require specific skills such as good communication and familiarity with call center software, and some roles may require prior experience or training. Remote phone agent jobs can offer flexible schedules and the convenience of working from home.

What are some common challenges phone agents face when handling high call volumes, and how can they effectively manage stress during busy periods?

Phone agents often encounter high call volumes, especially during peak hours or promotional periods, which can lead to increased stress and fatigue. To manage these challenges, agents typically rely on time management techniques, prioritize calls efficiently, and use call-handling scripts to maintain professionalism. Many teams encourage regular short breaks, provide access to supportive supervisors, and offer training on stress-reduction strategies. Building resilience and staying organized can help agents maintain a positive attitude and deliver excellent customer service even during the busiest times.

What is the difference between Phone Agent vs Customer Service Representative?

AspectPhone AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, banking, tech support
Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

While both roles involve communication with customers, a Phone Agent primarily handles inbound or outbound calls in call centers, often focusing on sales or support. Customer Service Representatives may also communicate via multiple channels but often have broader responsibilities across various customer interaction points. The roles overlap significantly, but Phone Agents are more specialized in phone-based interactions.

What are popular job titles related to Phone Agent jobs in Oregon?

For Phone Agent jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Phone Agent jobs in Oregon look for?

The top searched job categories for Phone Agent jobs in Oregon are:

Phone Agent jobs near you
Infographic showing various Phone Agent job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,905 per year, or $19.7 per hour.

Leasing Agent

CRMG

Oregon City, OR

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Description

Commercial and Residential Management Group is looking for a Leasing Agent with amazing attention to detail and exceptional customer service for the 296-unit apartment community of Pioneer Ridge. Amenities at this apartment community include a fitness center, community room, pool, and hot tub/spa.


The Leasing Agent will be responsible for all aspects of apartment leasing including answering the phone, greeting, and assisting residents, touring prospects, maintaining curb appeal, marketing units, and accurately preparing leases and other documents. 

Take a look at our core company values and see if this role might be a good fit!


Location: Pioneer Ridge Apartments (Oregon City, OR)  

Hourly Rate: $19-$21/hr.

Schedule: FT, Monday-Friday, 9 AM-6PM

Weekly Contracted Hours: 40 hrs.

Additional Compensation: A monthly $25.00 cell phone stipend and mileage reimbursement.



What we'll do for you as the Leasing Agent (Employee Benefits):

The Leasing Agent is eligible for benefits first of the month following 30 days of employment.

  • Make sure you're covered - Medical, Dental, Vision Insurance, Employer-paid Life Insurance, Employee Paid Voluntary Insurance options, and a Flexible Spending Medical/Dependent Care Savings Account.
  • Give you the tools to stay on track for the future - The opportunity to enroll in the 401(k) program with an employer match (Eligible first of the month after 90 days of employment).
  • Assistance with work/life balance - Employee Assistance Program (Available to use on your first day!)
  • Give you a break - Paid Sick Time, Vacation, Ten (10) paid Holidays, and birthday time off!

*A skills assessment will be conducted prior to extending an offer. A pre-employment background check is required on all final candidates*

Requirements

What you will bring as a Leasing Agent

  • One (1) year of previous customer service experience is required.
  • One (1) year of previous property management, sales, or leasing agent experience is a plus.
  • Basic knowledge of MS365 including TEAMS, Word, Outlook, and Excel.
  • Basic math skills such as addition, subtraction, multiplication, division, and percentages.
  • Good verbal, written, and interpersonal communication skills.
  • Strong organizational skills, motivation, and high energy.
  • Awareness and ability to adhere to all landlord/tenant laws, State and Federal Labor Laws, Fair Housing, and safety protocols.
  • Possess current and valid driver's license, proof of insurance and clean driving record in order to run work-related errands when needed. 
  • High School degree or equivalent.

About Us

Income Property Management recently acquired C&R Management Group, reshaping the long-standing history of both companies to Commercial and Residential Management Group (CRMG). This strategic alliance allows us substantially greater purchasing power with our vendors and suppliers. It also enables us to attract skilled, talented employees seeking a career with a successful and stable organization. We offer those associates a variety of opportunities for growth. Through training and experience, these employees grow with us over time, as many already have, to be excellent property management professionals - the lifeblood of any successful, professional property management organization.



EEO Statement


CRMG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.



This employer participates in E-Verify. For more information: E-Verify Participation / Right to Work (https://www.e-verify.gov/employers/employer-resources?resource=32)


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