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Phone Agent Jobs in Oregon (NOW HIRING)

Delta Hospitality Group Inc

Front Desk Agent

Portland, OR · On-site

$17 - $18/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect ...

Delta Hospitality Group Inc

Front Desk Agent

Portland, OR · On-site

$17 - $18/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect ...

Career Search

Guest Experience Agent

Lincoln City, OR · On-site

$16 - $20.25/hr

Guest Experience Agent The primary function of the Guest Experience Agent is to book guest ... Make reservations for vacation rentals via phone and email; confirm online bookings with guests and ...

Career Search

Guest Experience Agent

Lincoln City, OR

$16 - $20.25/hr

Guest Experience Agent The primary function of the Guest Experience Agent is to book guest ... Make reservations for vacation rentals via phone and email; confirm online bookings with guests and ...

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Showing results 21-40

All JobsPhone Agent JobsPhone Agent Jobs in Oregon

Phone Agent information

See Oregon salary details

$10

$19

$64

How much do phone agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for phone agent in Oregon is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $18.32 per hour, depending on experience, location, and employer.

What is a phone agent?

Phone agents are professionals who handle inbound or outbound calls on behalf of a company or organization. Their main responsibilities include assisting customers, answering questions, resolving issues, and sometimes making sales or conducting surveys over the phone. Phone agents are often employed in call centers or customer service departments and require strong communication, problem-solving, and listening skills to provide effective support.

What are the key skills and qualifications needed to thrive as a phone agent, and why are they important?

To thrive as a Phone Agent, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Patience, problem-solving, and a positive attitude help phone agents effectively handle customer inquiries and resolve issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to a positive company reputation.

Can you work from home as a phone agent?

Many phone agent positions are available for remote work, allowing employees to perform their duties from home with a computer and internet connection. Employers often require specific skills such as good communication and familiarity with call center software, and some roles may require prior experience or training. Remote phone agent jobs can offer flexible schedules and the convenience of working from home.

What are some common challenges phone agents face when handling high call volumes, and how can they effectively manage stress during busy periods?

Phone agents often encounter high call volumes, especially during peak hours or promotional periods, which can lead to increased stress and fatigue. To manage these challenges, agents typically rely on time management techniques, prioritize calls efficiently, and use call-handling scripts to maintain professionalism. Many teams encourage regular short breaks, provide access to supportive supervisors, and offer training on stress-reduction strategies. Building resilience and staying organized can help agents maintain a positive attitude and deliver excellent customer service even during the busiest times.

What is the difference between Phone Agent vs Customer Service Representative?

AspectPhone AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, banking, tech support
Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

While both roles involve communication with customers, a Phone Agent primarily handles inbound or outbound calls in call centers, often focusing on sales or support. Customer Service Representatives may also communicate via multiple channels but often have broader responsibilities across various customer interaction points. The roles overlap significantly, but Phone Agents are more specialized in phone-based interactions.

What are popular job titles related to Phone Agent jobs in Oregon? For Phone Agent jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Phone Agent jobs in Oregon look for? The top searched job categories for Phone Agent jobs in Oregon are:
Phone Agent jobs near you
Infographic showing various Phone Agent job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,905 per year, or $19.7 per hour.

Receptionist - State Farm Agent Team Member

Kristin Staropoli - State Farm Agent

Portland, OR • On-site

$45K - $55K/yr

Other

Re-posted 16 days ago

Job description

We're Hiring!

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Receptionist - State Farm Agent Team Member

Kristin Staropoli - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
Qualifications
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $45,000.00 - $55,000.00 per year

Apply now and let us put you on the path to success.

Apply