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Phone Agent Jobs in Georgia (NOW HIRING)

Gateway Management Company

Leasing Agent

Union City, GA · On-site

$16.25 - $19.25/hr

Leasing Agent Gateway Management Company is currently seeking a Leasing Agent for our Union Landing ... phone. * Prepares lease and lease renewal documents. * Follows Fair Housing Standards in all ...

Gateway Management Company

Leasing Agent

Decatur, GA · On-site

$16.25 - $19.50/hr

Leasing Agent Gateway Management Company is currently seeking a Leasing Agent for our Sunrise View ... phone. * Prepares lease and lease renewal documents. * Follows Fair Housing Standards in all ...

Gateway Management Company

Leasing Agent

Decatur, GA · On-site

$16.25 - $19.50/hr

Leasing Agent Gateway Management Company is currently seeking a Leasing Agent for our Sunrise View ... phone. * Prepares lease and lease renewal documents. * Follows Fair Housing Standards in all ...

Gateway Management Company

Leasing Agent

Union City, GA · On-site

$16.25 - $19.25/hr

Leasing Agent Gateway Management Company is currently seeking a Leasing Agent for our Union Landing ... phone. * Prepares lease and lease renewal documents. * Follows Fair Housing Standards in all ...

Easy Out Bonding, Inc.

Be Seen First

Bail Bond Agent

Gainesville, GA · On-site

$17/hr

An agent should have empathy and excellent communication skills as well as present themselves with ... Ability to work a multi-line phone system and manage multiple phone calls at once. * A strong sense ...

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Showing results 21-40

All JobsPhone Agent JobsPhone Agent Jobs in Georgia

Phone Agent information

See Georgia salary details

$9

$17

$57

How much do phone agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for phone agent in Georgia is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $16.35 per hour, depending on experience, location, and employer.

What is a phone agent?

Phone agents are professionals who handle inbound or outbound calls on behalf of a company or organization. Their main responsibilities include assisting customers, answering questions, resolving issues, and sometimes making sales or conducting surveys over the phone. Phone agents are often employed in call centers or customer service departments and require strong communication, problem-solving, and listening skills to provide effective support.

What are the key skills and qualifications needed to thrive as a phone agent, and why are they important?

To thrive as a Phone Agent, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Patience, problem-solving, and a positive attitude help phone agents effectively handle customer inquiries and resolve issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges phone agents face when handling high call volumes, and how can they effectively manage stress during busy periods?

Phone agents often encounter high call volumes, especially during peak hours or promotional periods, which can lead to increased stress and fatigue. To manage these challenges, agents typically rely on time management techniques, prioritize calls efficiently, and use call-handling scripts to maintain professionalism. Many teams encourage regular short breaks, provide access to supportive supervisors, and offer training on stress-reduction strategies. Building resilience and staying organized can help agents maintain a positive attitude and deliver excellent customer service even during the busiest times.

What is the difference between Phone Agent vs Customer Service Representative?

AspectPhone AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, banking, tech support
Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

While both roles involve communication with customers, a Phone Agent primarily handles inbound or outbound calls in call centers, often focusing on sales or support. Customer Service Representatives may also communicate via multiple channels but often have broader responsibilities across various customer interaction points. The roles overlap significantly, but Phone Agents are more specialized in phone-based interactions.

Can I work in a call center without experience?

Phone agent positions in call centers often do not require prior experience, as training is typically provided on the job. Basic communication skills and a customer-focused attitude are usually sufficient to start, though some roles may prefer or require familiarity with call center software or specific industry knowledge.

What are popular job titles related to Phone Agent jobs in Georgia?

For Phone Agent jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Phone Agent jobs in Georgia look for?

The top searched job categories for Phone Agent jobs in Georgia are:

Phone Agent jobs near you
Infographic showing various Phone Agent job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 18% Part Time, 8% Contract, and 3% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,530 per year, or $17.6 per hour.

Real Estate Agent - Listing Specialist

Bestproagents Realty

Stockbridge, GA • On-site

$250K/yr

Full-time

Posted 24 days ago

Job description

Description
BestProAgents Realty is the only authentic and complete agent-centric cloud brokerage in Georgia. We serve all 159 Georgia counties. The system was built by Joe Cox, a Georgia broker/coach who earned his way to becoming a top-selling listing agent with over 30 years in the business. With an engineering and contractor background, he designed this amazing brokerage around one idea: What is best for the agent?
We are adding Listing Specialists across the state who have the drive to be dynamic in their respective areas. This role is for experienced licensed agents who want to build a listing-side business, get more listings, receive top commissions, close more deals, and earn their way to becoming the #1 earners in Georgia. The broker/coach has done it himself and will guide you to make this happen for yourself. There is no physical office to report to, no floor time, and no agent recruiting requirement. If your goal is to represent sellers, close more listings, and be the BestProAgent in your area, this is worth a conversation.
What BestProAgents provides
  • Choice of 6 commission plans, including 100% commission plans, a transaction plan, or a split option (85/15, 90/10, 95/5). It's all about agent choices and agent freedom. No other brokerage offers this many agent options.
  • Annual cap is based on a $6,000 cap on every annual plan, and your plan is guaranteed until you choose to change it. Then only a $99 processing fee. That's it!
  • No sign-up fee, no onboarding fee, no annual fee, no franchise fee, no desk fee, no technology fee.
  • E&O insurance included.
  • Georgia MLS included, with no FMLS fees.
  • AI-powered CRM with mobile app, personalized IDX website with hyper-local pages and home valuation tools, and a lead generation platform included.
  • FOREWARN app access for pre-showing client screening included.
  • Your broker/coach is reachable directly from 9 AM to 9 PM, seven days a week.
  • Monthly networking and mastermind events, annual family day, and awards banquet.
  • Paid at the closing table.
  • No requirement to join a Realtor board, no agent recruiting requirement, and no multi-level structure.
  • The most agent-focused brokerage in the industry.

What we are looking for
  • An experienced licensed agent who wants to make $250,000+ a year.
  • A proven track record of closed residential transactions.
  • Building a lead generation system that keeps your phone ringing without referrals.
  • A dynamic agent with self-directed work habits, since this is a cloud brokerage with no daily supervision.
  • Strong written and verbal communication with follow-up is a must.
  • Ask the broker about our guarantee to double your last year's income.

Compensation
Paid 100% by commission. There is no base salary, no hourly wage, and no draw. Earnings depend entirely on the transactions you close and the commission plan you select.
Georgia real estate commissions are typically a percentage of the sale price, split per the plan you choose at onboarding. The 6 commission plan options are reviewed in detail during the interview so you can select the structure that fits your production level after being invited to join by the broker. All agents must meet our minimum criteria to be accepted into the brokerage at the time of interview.
How to apply
Apply through this posting. It takes about a minute to complete, and we review every application.
BestProAgents Realty LLC is an equal opportunity company. GREC #83150.
Responsibilities
What you will be doing
• Meeting with homeowners to conduct listing presentations and price consultations to show the advantages of a homeowner listing with a BestProAgent.
• Preparing comparative market analyses (CMAs) and positioning strategy for each property.
• Listing, marketing, and managing residential properties through Georgia MLS and in your local area.
• Negotiating offers and guiding sellers from contract to the closing table with the assistance of our complimentary closing coordinator.
• Building and developing your own seller pipeline using the CRM, IDX site, mobile app, and AI tools we provide, so you will never need to pay referral fees. All these systems are included.
• Maintaining consistent communication with clients throughout the transaction to receive 5-star reviews.
Qualifications
What we are looking for
• An experienced licensed agent who wants to make $250,000+ a year.
• A proven track record of closed residential transactions.
• Building a lead generation system that keeps your phone ringing without referrals.
• A dynamic agent with self-directed work habits, since this is a cloud brokerage with no daily supervision.
• Strong written and verbal communication with follow-up is a must.
• Ask the broker about our guarantee to double your last year's income.

Apply