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Weekend Call Center Jobs in Virginia (NOW HIRING)

ncmec

$15 - $18.75/hr

Call Center Specialist LOCATION : Alexandria, Virginia or Lake Park, Florida FLSA : Non-Exempt ... Employees must be able to work flexible, rotating shifts including weekends and holidays based on ...

notifyMD

Call Center Agent

Chesapeake, VA · On-site

$17.50/hr

Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a ... Availability to work one weekend day per week. Compensation & Full-Time Benefits: * Compensation ...

Massanutten

Call Center Agent

VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of ... Days vary from week to week, including weekends Hours: * * Varied hours * 16 to 32 hours a week ...

Ruby Receptionists

Call Center Agent

Chesapeake, VA · On-site

$19 - $21/hr

Part-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely ... a weekend day and holidays. What You'll Do: * Skillfully handle incoming calls and web chats ...

Mr. Rogers Windows/Renewal by Andersen

Be Seen First

Call Center Agent

Chesapeake, VA · On-site

$17/hr

Are you energetic, personable, and driven to succeed? We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Virginia

Weekend Call Center information

See Virginia salary details

$10

$17

$24

How much do weekend call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for weekend call center in Virginia is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Virginia? The most popular types of Call Center jobs in Virginia are:
What are popular job titles related to Weekend Call Center jobs in Virginia? For Weekend Call Center jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Weekend Call Center jobs in Virginia look for? The top searched job categories for Weekend Call Center jobs in Virginia are:
What cities in Virginia are hiring for Weekend Call Center jobs? Cities in Virginia with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Virginia as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $36,937 per year, or $17.8 per hour.

Call Center Specialist

National Center for Missing & Exploited Children

Alexandria, VA • On-site

$18 - $22.50/hr

Full-time

Posted 26 days ago

Job description

National Center for Missing & Exploited Children
Position Description
TITLE: Call Center Specialist
LOCATION: Alexandria, Virginia or Lake Park, Florida
FLSA: Non-Exempt
DIVISION: Missing Children Division (MCD)
DEPARTMENT: Call Center
TRAVEL REQUIREMENT:
None
HOURS and SCHEDULE:
This position is funded until June 1, 2028
24/7 Call Center operation; must be available to work a swing shift of (9 AM - 5 PM, 10:00 AM - 6:00 PM or 12:00 PM - 8:00 PM). Employees must be able to work flexible, rotating shifts including weekends and holidays based on organizational and operational needs. Training is generally conducted during traditional first shift/business hours and takes approximately one month. This position is funded for a period of two years. The continuation of this position is contingent on the availability of additional funding and satisfactory performance. In the event that the funding for this position is reduced or ceases after the initial term, the position may be terminated. Efforts will be made to explore alternative funding sources, but continuation is not guaranteed.
REPORTS TO:
Works under the general supervision of the Manager, Call Center.
SUPERVISION EXERCISED:
None
RESPONSIBILITY FOR PUBLIC CONTACT:
Daily contact requiring courtesy, discretion, and sound judgment.
LICENSING AND CERTIFICATION:
Must be eligible to apply for NCIC certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain NCIC certification within three (3) months of hire and maintain certification including completion of all required training. NCIC certification requires background screening, to include fingerprinting, criminal history check, and professional references.
GENERAL DESCRIPTION:
Call Center Specialist is responsible for answering calls to the national 800 missing and exploited children hotline and accurately and expeditiously extracting and entering pertinent information while making sound judgment calls that will aid in the location, recovery, and reunification of missing children. Position is also responsible for responding to any disaster-related calls or inquiries that come through the national 800 number, through the NECLC hotline number or the Unaccompanied Minors Registry. This position is funded for a set duration and the contract will end on June 1st, 2028.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • This position requires the ability to access and use NCIC/Nlets data after successfully completing NCIC certification.
  • Respond to calls to the national 800 missing and exploited children hotline.
  • Intake accurate detailed reports on sightings and leads, on missing children including child exploitation and child pornography. Utilize available information to determine missing children case types.
  • Serve as a referral source to callers to include law enforcement, state clearinghouses, NPOs, and other resource organizations.
  • Determine appropriate publications for callers requesting mailed materials and enter orders into database.
  • Respond appropriately to missing and/or exploited children leads and information received via NCIC, news reports, online communication, Locater posters, TDD, AMBER Alerts, and/or messages by conducting callbacks to reporting parties and law enforcement agencies.
  • Enter CyberTipline Reports online of cases of child exploitation and child pornography.
  • Field calls to appropriate NCMEC personnel.
  • Direct caller to resources available on NCMEC's website.
  • Provide notifications to on-call case managers, FBI, and other agencies after hours, on critical missing children cases.
  • Take recovery reports of missing children and forward them to the appropriate case manager.
  • Maintain readiness for disaster-related requests that come through the NECLC that includes understanding how to best manage the various requests that come in as well as the various stakeholders involved. Complete necessary disaster reporting forms when required.
  • Complete all disaster-related training and updates, as required.
  • Participate in periodic NECLC drills.
  • Promote and exhibit loyalty to the National Center for Missing and Exploited Children and the cause of protecting children worldwide
  • Promote a professional image
  • Communicate with co-workers, management, Law Enforcement officials, and others in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Respond promptly when returning telephone calls and replying to correspondence.

EDUCATION AND EXPERIENCE:
  • Associate's Degree in Human Services, Criminal Justice, or related field; or equivalent degree and/or work experience combination.
  • Bachelor's degree preferred.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Good verbal, written and telephone communications skills.
  • Must have the ability to work flexible hours and regular weekend shifts.
  • Type minimum 40 wpm, error free.
  • If hired as a bilingual operator, must be fluent in English and foreign language.
  • Knowledge of word processing and database programs and applications.
  • Basic familiarity of the World Wide Web and Internet applications.
  • Strong verbal and written communication skills.
  • Excellent organizational and interpersonal skills.
  • Ability to prioritize multiple tasks.
  • Demonstrated word processing, spreadsheet and database software proficiency.
  • Adaptability, flexibility and ability to work as part of a team or in an individual capacity.
  • Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.

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