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Independent Contractor Call Center Jobs in Virginia

Mr.Handyman

Sub Contractor - Tile

Newport News, VA

Message or call 804-270-7272 You are applying to work for a franchise owner of Mr. Handyman, not Mr ... Franchise owners are independent business owners who are solely responsible for their own wage and ...

Mr. Handyman

Sub Contractor - Tile

Newport News, VA · On-site

Message or call 804-270-7272 You are applying to work for a franchise owner of Mr. Handyman, not Mr ... Franchise owners are independent business owners who are solely responsible for their own wage and ...

SOS International LLC

Call Agent

Reston, VA · On-site

$15.50 - $20.50/hr

Call Agents perform the call center supported registration process, provide applicable referrals, and address follow-up questions from survivors. This is an Independent Contractor position. The Call ...

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All JobsIndependent Contractor Call Center JobsIndependent Contractor Call Center Jobs in Virginia

Independent Contractor Call Center information

See Virginia salary details

$12

$17

$22

How much do independent contractor call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for independent contractor call center in Virginia is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What is an independent contractor call center agent?

Independent Contractor Call Center agents are self-employed professionals who handle customer service, sales, or support calls for companies from their own location, rather than working as direct employees. They typically contract with call center companies or clients to provide services on a flexible schedule. As independent contractors, they are responsible for their own taxes, equipment, and sometimes finding their own clients. This arrangement offers greater flexibility and autonomy but does not include employee benefits like health insurance or paid time off.

What is the difference between Independent Contractor Call Center vs Customer Service Representative?

AspectIndependent Contractor Call CenterCustomer Service Representative
CredentialsNone specific; self-employedTypically requires high school diploma or equivalent
Work EnvironmentRemote or home-based, self-managedOffice or call center environment, supervised
Employer/Industry UsageSelf-employed, contracted for multiple clientsEmployed by a company or organization
Work StructureFlexible hours, project-basedSet shifts, company policies

In summary, an Independent Contractor Call Center operates as a self-employed entity providing call services on a flexible basis, while a Customer Service Representative is typically an employee working within a company's structured environment. The key differences lie in employment status, work environment, and flexibility.

What are the key skills and qualifications needed to thrive as an independent contractor call center agent?

To thrive as an Independent Contractor Call Center Agent, you need strong verbal communication skills, a customer service mindset, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet and computer equipment are necessary technical requirements. Self-motivation, problem-solving abilities, and time management are crucial soft skills for excelling in a remote, independent environment. These skills and qualifications ensure efficient customer support, professionalism, and successful performance with minimal supervision.

What are some common challenges faced by independent contractor call center agents, and how can they be addressed?

Independent contractor call center agents often face challenges such as managing fluctuating call volumes, maintaining self-discipline in a remote work environment, and ensuring access to reliable technology. To address these, it’s important to establish a dedicated, quiet workspace, invest in quality equipment, and set consistent work schedules. Staying proactive with time management and seeking ongoing training or support resources from the contracting company can also help agents stay productive and deliver excellent customer service.
What are the most commonly searched types of Call Center jobs in Virginia? The most popular types of Call Center jobs in Virginia are:
What are popular job titles related to Independent Contractor Call Center jobs in Virginia? For Independent Contractor Call Center jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Independent Contractor Call Center jobs in Virginia look for? The top searched job categories for Independent Contractor Call Center jobs in Virginia are:
What cities in Virginia are hiring for Independent Contractor Call Center jobs? Cities in Virginia with the most Independent Contractor Call Center job openings:
Independent Contractor Call Center jobs near you
Infographic showing various Independent Contractor Call Center job openings in Virginia as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,741 per year, or $17.2 per hour.

Call Center Agent - Martinsville

YoungWilliams Child Support Services

Martinsville, VA • On-site

$16/hr

Other

PTO

Re-posted 10 days ago

Job description

Customer Service Representative/Call Center Agent

***Earn up to $16 per hour – Bonus Opportunities paid Biweekly***

***Paid Holidays – Paid Time Off - Paid Training - Benefits Package available***

***Full time, Monday – Friday, Day shift***

Summary of Position

The Customer Service Representative/Call Center Agent represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and ensuring that customers receive accurate information politely and promptly.

Essential Job Requirements

  • Must have the ability to work independently with little or no supervision and meet the minimum requirement of number of calls answered per day.
  • Draws from all available resources, policies, supervisors and state system to answer all inquiries, recognizes case issues as they develop in order to reduce workload.
  • Shows a high level of enthusiasm in serving customers and improving team performance, willing to obtain and increase knowledge to assist the team and call center.
  • Regular and timely attendance.
  • Other duties as assigned.

Required Education

A high school diploma or equivalent required. A degree or certificate in a related field preferred

Required Experience

Call center experience preferred. Computer experience and typing proficiency required.

YoungWilliams is an equal opportunity employer.

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