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Warranty Writer Jobs (NOW HIRING)

Warranty Coordinator The Warranty Coordinator is responsible for handling customer inquiries ... Strong written and verbal communication skills are required * Associate degree is preferred

Join SHAKER JCB as a Warranty Administrator, where you'll play a crucial role in ensuring customer ... Exceptional communication skills, both written and verbal. * Ability to work independently and as ...

Supports the VP of Warranty and warranty department in a fast-paced environment with processing ... Excellent communication skills, including writing, verbal, and listening * Strong attention to ...

Supports the VP of Warranty and warranty department in a fast-paced environment with processing ... Excellent communication skills, including writing, verbal, and listening * Strong attention to ...

The Warranty Administrator is responsible for completing all functions involved with the ... Review claims for labor or material adjustments with service manager/service writer so that the ...

Supports the VP of Warranty and warranty department in a fast-paced environment with processing ... Excellent communication skills, including writing, verbal, and listening * Strong attention to ...

Maintain a professional, positive, and service-oriented attitude in all verbal and written communications. * Receive warranty-related calls and emails from customers and OTM and create service calls ...

Evaluate, write, and process warranty claims and work orders. * Review incoming warranty requests and verify their validity. * Track parts and assess warranty coverage limits. * Maintain organized ...

... Warranty Administrator, Parts or Service Representative. Requires experience with industry specific ... Need good computer skills, excel skills, written and verbal communication skills. Education: High ...

Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. * Previous automotive warranty experience a plus * Decisiveness and ...

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Handling warranty-related accounts receivable (manufacturer credits and reimbursements) is a ... Clear written and verbal communication skills * Ability to manage multiple priorities and meet ...

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Warranty Writer information

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How much do warranty writer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for warranty writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a warranty writer?

Warranty Writers are professionals who process and manage warranty claims for products or services, typically within automotive, appliance, or equipment industries. They review repair orders, ensure all necessary information and documentation are provided, and submit claims to manufacturers or warranty providers for reimbursement. Warranty Writers also communicate with technicians, customers, and manufacturers to resolve any issues or discrepancies related to claims. Their role helps ensure that both the business and customers receive appropriate compensation and service under warranty agreements.

What are the key skills and qualifications needed to thrive as a warranty writer, and why are they important?

To thrive as a Warranty Writer, you need a solid understanding of automotive or equipment systems, strong written communication skills, and experience with warranty processes—often supported by industry training or certifications. Familiarity with dealership management systems, warranty claim software, and manufacturer submission portals is typically required. Attention to detail, organizational skills, and the ability to collaborate with technicians and customers are critical soft skills in this role. These competencies ensure accurate claim processing, effective communication with stakeholders, and maximized warranty reimbursement for the business.

How does a warranty writer typically collaborate with service technicians and customers during the warranty claim process?

A Warranty Writer works closely with service technicians to gather accurate details about repairs and ensure all necessary information is included in warranty claims. They also serve as a liaison with customers, explaining warranty coverage, required documentation, and claim status updates. Effective collaboration and clear communication are key, as Warranty Writers must balance manufacturer requirements with customer expectations while ensuring timely and accurate claim submissions.
More about Warranty Writer jobs
What job categories do people searching Warranty Writer jobs look for? The top searched job categories for Warranty Writer jobs are:
Infographic showing various Warranty Writer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Warranty Administrator

Susquehanna Chrysler Dodge Jeep Ram

Wrightsville, PA • On-site

Other

Medical, Dental, Vision, Retirement

Posted 10 days ago


Job description

Automotive Warranty Administrator

We are seeking an experienced, detail-oriented Automotive Warranty Administrator to manage the end-to-end warranty claims process for our dealership service department. In this role, you will be responsible for reviewing repair orders, ensuring compliance with manufacturer guidelines, submitting claims on a timely basis, and reconciling warranty accounts.

If you thrive in an organized environment, have a deep understanding of automotive repair operations, and excel at managing documentation, we want to hear from you.

Key Responsibilities
  • Claim Processing: Review and prepare all warranty repair orders for accuracy, proper documentation, and correct labor operation/failure codes prior to submission.
  • Manufacturer Compliance: Ensure all claims comply strictly with factory, distributor, and extended warranty policies and guidelines.
  • Resubmissions & Corrections: Monitor claim statuses daily; review rejected or returned claims, make necessary corrections, and resubmit promptly for payment.
  • Accounting Reconciliation: Reconcile warranty receivables schedules with factory payments, post credit memos, and work with the accounting team to resolve outstanding balances.
  • Parts Management & Tagging: Coordinate with the parts department to tag, hold, and arrange shipment or disposal of warranty parts required by the manufacturer.
  • Department Communication: Act as the liaison between service advisors, technicians, service management, and manufacturer representatives to resolve documentation or claim discrepancies.
  • Recalls & Bulletins: Stay up to date on all manufacturer factory recalls, technical service bulletins (TSBs), and policy updates.
Qualifications & Skills
  • Experience: 2+ years of experience as an Automotive Warranty Administrator or in a senior service writing/billing role within a franchised dealership is beneficial.
  • Software Knowledge: Proficiency with Dealership Management Systems (DMS) (e.g., CDK, Reynolds & Reynolds, Automate, Dealertrack) and manufacturer warranty portals is preferred.
  • Detail-Oriented: Exceptional attention to detail with strong organizational and analytical skills.
  • Technical Understanding: Basic comprehension of automotive mechanical terminology, labor times, and repair procedures is beneficial.
  • Communication: Clear written and verbal communication skills to interact effectively with technicians, advisors, and corporate reps.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive hourly rate.
  • Comprehensive health, dental, and vision insurance options
  • 401(k) retirement plan with company match
  • Employee discounts on vehicle purchases, parts, and service