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Walmart Claims Services Jobs (NOW HIRING)

Walmart

Case Manager II, Claims Management

Farmington, AR · On-site

$70K - $130K/yr

The Walmart Claims Services team manages workers' compensation and general liability claims with precision and professionalism. They review reports, verify documentation, and ensure timely resolution ...

Walmart

Case Manager II, Claims Management

Elkins, AR · On-site

$70K - $130K/yr

The Walmart Claims Services team manages workers' compensation and general liability claims with precision and professionalism. They review reports, verify documentation, and ensure timely resolution ...

Walmart

Case Manager II, Claims Management

Rogers, AR · On-site

$70K - $130K/yr

The Walmart Claims Services team manages workers' compensation and general liability claims with precision and professionalism. They review reports, verify documentation, and ensure timely resolution ...

Walmart

Case Manager II, Claims Management

Cave Springs, AR · On-site

$70K - $130K/yr

The Walmart Claims Services team manages workers' compensation and general liability claims with precision and professionalism. They review reports, verify documentation, and ensure timely resolution ...

Walmart

(USA) Manager, Technology Operations

Farmington, AR · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Lowell, AR · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Noel, MO · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Goshen, AR · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Tontitown, AR · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Greenland, AR · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Anderson, MO · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Pea Ridge, AR · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Cassville, MO · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Centerton, AR · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Springdale, AR · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

Walmart

(USA) Manager, Technology Operations

Elkins, AR · On-site

$80K - $155K/yr

The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and ...

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All JobsFinance and Insurance JobsWalmart Claims Services Jobs

Walmart Claims Services information

See salary details

$30.5K

$64.6K

$90K

How much do walmart claims services jobs pay per year?

As of Sep 4, 2026, the average yearly pay for walmart claims services in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is Walmart Claims Services?

Walmart Claims Services refers to the department or team within Walmart responsible for handling claims related to product returns, damaged items, lost shipments, and other customer or vendor issues. This team works to investigate, process, and resolve claims efficiently while ensuring customer satisfaction and compliance with Walmart’s policies. Claims Services may also manage insurance claims, third-party liability cases, and assist with fraud prevention. Employees in this area often interact with customers, vendors, and other departments to gather information and resolve disputes.

What are some common challenges faced by Walmart Claims Services associates, and how can they effectively address them?

Walmart Claims Services associates often encounter challenges such as managing high volumes of claims, ensuring accuracy in documentation, and communicating effectively with customers and vendors. Staying organized, utilizing Walmart's internal claims management systems, and consistently following company protocols are key to overcoming these challenges. Additionally, associates benefit from ongoing training and support from their team, which helps them stay up-to-date on process changes and enhances their ability to resolve claims efficiently and professionally.

What are the key skills and qualifications needed to thrive as a Walmart Claims Services associate, and why are they important?

To thrive as a Walmart Claims Services Associate, you need strong analytical skills, attention to detail, and a high school diploma or equivalent. Familiarity with claims management software, standard office applications, and Walmart’s internal systems is typically required. Excellent customer service, problem-solving abilities, and effective communication help you resolve claims efficiently and build trust with stakeholders. These skills are crucial for ensuring accurate claim processing, minimizing losses, and maintaining customer satisfaction within Walmart’s operational standards.

What is the difference between Walmart Claims Services vs Walmart Claims Adjuster?

AspectWalmart Claims ServicesWalmart Claims Adjuster
CredentialsTypically requires insurance-related certifications or claims processing experienceRequires insurance adjuster license and claims handling certifications
Work EnvironmentOffice-based, supporting claims processing and customer serviceField or office-based, investigating and evaluating insurance claims
Employer & IndustryWalmart, retail insurance claimsWalmart, insurance claims adjustment
Search & ComparisonOften compared for claims processing roles within WalmartCompared for claims evaluation and settlement roles

Walmart Claims Services primarily handles claims processing and customer support within Walmart's retail insurance operations, often requiring claims processing experience. In contrast, Walmart Claims Adjusters investigate and evaluate insurance claims, typically needing an adjuster license. Both roles are integral to Walmart's insurance claims management but differ in responsibilities and required credentials.

More about Walmart Claims Services jobs

What cities are hiring for Walmart Claims Services jobs?

Cities with the most Walmart Claims Services job openings:

What states have the most Walmart Claims Services jobs?

States with the most job openings for Walmart Claims Services jobs include:

What job categories do people searching Walmart Claims Services jobs look for?

The top searched job categories for Walmart Claims Services jobs are:

Walmart Claims Services jobs near you
Infographic showing various Walmart Claims Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Case Manager II, Claims Management

Walmart

Farmington, AR • On-site

$70K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,601 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary... What you'll do...Role summary:
The (USA) Case Manager II, Claims Management, is responsible for managing mid-complexity workers’ compensation and general liability claims throughout the claim lifecycle. This role involves reviewing claim reports, determining compensability, authorizing medical treatment, and negotiating resolutions while ensuring compliance with regulatory standards. The position requires establishing accurate reserves, escalating cases as needed, and collaborating with stakeholders to achieve timely outcomes. The Case Manager II supports continuous improvement initiatives and delivers exceptional service by applying expertise in claims investigations, resolution, and case management within established authority limits.
About the team:
The Walmart Claims Services team manages workers’ compensation and general liability claims with precision and professionalism. They review reports, verify documentation, and ensure timely resolution while adhering to regulations. Collaborating with internal partners and external providers, the team supports claimants throughout the process. Focused on integrity and efficiency, they handle complex caseloads, escalate issues appropriately, and uphold company values. Committed to consistent service quality, the team fosters strong relationships and continuously improves processes to support Walmart’s mission and operational excellence.
What you'll do:
  • Review and analyze initial claim reports to determine compensability in accordance with jurisdictional statutes.
  • Manage a caseload of mid-complexity workers’ compensation and general liability claims throughout the claim lifecycle.
  • Establish and adjust reserves within authority limits, escalating cases exceeding thresholds.
  • Authorize and monitor medical treatments to ensure necessity and compliance with guidelines.
  • Calculate wages and issue indemnity payments per jurisdictional requirements.
  • Communicate effectively with claimants and stakeholders to facilitate claim resolution.
  • Negotiate settlements and present claims in review forums to secure approvals.
  • Identify potential fraud indicators and escalate appropriately.
  • Ensure compliance with regulatory and internal policies while meeting performance goals.

What you'll bring:
  • Proven experience in claims investigations, resolution, and case management within workers’ compensation or general liability contexts.
  • Ability to manage mid-complexity claims throughout the lifecycle, including reserving, adjudication, and escalation as needed.
  • Knowledge of regulatory and jurisdictional requirements, ensuring compliance in all claim decisions and processes.
  • Strong communication skills to effectively engage with injured associates, customers, and legal representatives.
  • Capability to authorize and monitor medical treatments aligned with Official Disability Guidelines.
  • Demonstrated commitment to ethical standards, integrity, and delivering exceptional customer service.
  • Proficiency in analyzing data and applying best practices to improve claim outcomes and operational efficiency.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: High school diploma, GED, or equivalent and 1 year’s experience in claims management, insurance operations, or related area.
Option 2: 3 years’ experience in claims management, insurance operations, or related area.
Current or prior (within last 3 years) Property & Casualty Adjuster License. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Settling claims and customer service Primary Location... 608 Sw 8Th St., Bentonville, AR 72712-6207, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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