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Vsp Customer Service Jobs (NOW HIRING)

... VSP departments and customers to ensure service levels and expectations are met. Collaborate with marketing and product development to address customers' needs and analyze market data. Utilize a ...

... VSP departments and customers to ensure service levels and expectations are met. Collaborate with marketing and product development to address customers' needs and analyze market data Utilize sales ...

Customer Service - Inside Sales

Norton, MA · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - Inside Sales Company Overview: Southern Glazer's Beverage Company of ... VSP vision insurance * Hyatt Legal Plans * Generous Paid Time Off * Paid Holidays * Company paid ...

Customer Service - Inside Sales

Norton, MA · On-site

$55K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - Inside Sales Company Overview: Southern Glazer's Beverage Company of ... VSP vision insurance * Hyatt Legal Plans * Generous Paid Time Off * Paid Holidays * Company paid ...

... and customers to ensure service levels and expectations are met. Collaborate with marketing and ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $88,959.30 ...

... and customers to ensure service levels and expectations are met. Collaborate with marketing and ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $88,959.30 ...

Optician 2 (Oak Tree Optometry)

Fair Oaks, CA · On-site

$17.50 - $22.75/hr

... service, fostering customer retention, and promoting outstanding patient satisfaction Assist ... VSP is an equal employment opportunity employer and does not discriminate on the basis of race ...

Optician 2 (Irvine Optometry)

Irvine, CA · On-site

$18.50 - $24/hr

... service, fostering customer retention, and promoting outstanding patient satisfaction Assist ... VSP is an equal employment opportunity employer and does not discriminate on the basis of race ...

Showing results 41-60

Vsp Customer Service information

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How much do vsp customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for vsp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a VSP Customer Service?

A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.

What are the typical day-to-day responsibilities of a VSP Customer Service?

As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.

What are the key skills and qualifications needed to thrive in the VSP Customer Service position, and why are they important?

To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.

Is VSP customer service a good place to work?

VSP Customer Service roles typically involve assisting members with vision benefits, requiring strong communication and problem-solving skills. The work environment is often described as supportive, with opportunities for training and advancement, though experiences can vary by location and individual expectations.

What is the interview process at VSP Customer Service?

The interview process for VSP Customer Service roles typically involves an initial phone screening followed by one or more in-person or virtual interviews. Candidates may be assessed on communication skills, problem-solving abilities, and customer service experience, and sometimes complete skills assessments or background checks before a job offer is made.
More about Vsp Customer Service jobs

What cities are hiring for Vsp Customer Service jobs?

Cities with the most Vsp Customer Service job openings:

What states have the most Vsp Customer Service jobs?

States with the most job openings for Vsp Customer Service jobs include:

Infographic showing various Vsp Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Account Executive - Albany, New York

VSP Vision

Remote

$58K - $84K/yr

Full-time

Re-posted 24 days ago


Job description

With general direction, sell and service eyewear products by managing existing accounts and developing new prospects consisting of a large variance of industries. Exercise a broad knowledge of the organization's services, products, and marketing techniques to achieve market share growth objectives and operational goals.

Develop a creative sales strategy to contact prospects to create opportunities to sell products and increase revenue

Cultivate and develop strong business relationships with customers and prospective customers

Represents the eyewear line of business to the customer base in all sales-oriented activities

Works independently, while leveraging appropriate partners, team, and colleagues to exceed quota targets while achieving balanced product line results

Apply innovative ideas, approaches, and all product solutions to customers' business problems by understanding the customers' business and their business requirements

Maintain current working knowledge of existing and new products and services, and other general information, to ensure accurate information is provided

Identify and communicate future customer requirements and feedback to the appropriate VSP divisions

Act as liaison between various VSP departments and customers to ensure service levels and expectations are met. Collaborate with marketing and product development to address customers' needs and analyze market data.

Utilize a sales automation system to make inquiries, maintain records, and prepare reports.

Job Specifications

Typically has the following skills or abilities:

Bachelor's Degree in Business or related field, or equivalent experience

Three plus years of sales experience, with demonstrated account management, servicing, negotiation, and established customer relationships

Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation

Demonstrated track record of meeting sales/revenue goals with small to medium account responsibility

Excellent written and verbal communication and presentation skills

Demonstrated track record in developing business-to-business relationships

Highly adaptable, positive, resilient, patient risk-taker who is open to new ideas

Resourceful team player who excels at building trusting relationships with customers and colleagues

Innovative problem-solver who can generate workable solutions and resolve problems

Flexible team player who thrives in environments requiring the ability to effectively prioritize and juggle multiple concurrent sales opportunities

Exceptional listener and communicator who effectively conveys information verbally and in writing

Highly motivated self-starter who takes initiative with minimal supervision

Excellent written and verbal communication and presentation skills

Must travel more than 50% of the time

Clean driving record

Ability to achieve and maintain any applicable agent licensing requirements for any state(s) within the assigned sales territory

#LI-MARCHON

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $58,656.00 - $84,025.50

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.


We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.