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Vsp Customer Service Jobs in Georgia (NOW HIRING)

Customer Service Specialist - GA

Atlanta, GA ยท On-site +1

$14.99 - $15/hr

... excellent customer service from your secured home office. Requirements * Must speak English ... We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong ...

Sales Lead Part Time

Macon, GA ยท On-site

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Savannah, GA ยท On-site +1

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Savannah, GA ยท On-site +1

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Savannah, GA ยท On-site

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Newnan, GA ยท On-site

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Alpharetta, GA ยท On-site

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Athens, GA ยท On-site

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Athens, GA ยท On-site +1

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Athens, GA ยท On-site +1

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Retail General Manager

Alpharetta, GA ยท On-site

$58K - $66K/yr

... service driven team to ensure a simple, human and bold patient and customer journey from doctor ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Lithonia, GA ยท On-site

$11.09 - $14.97/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

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Vsp Customer Service information

See Georgia salary details

$8

$15

$22

How much do vsp customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for vsp customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a VSP Customer Service?

A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.

What are the typical day-to-day responsibilities of a VSP Customer Service?

As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.

What are the key skills and qualifications needed to thrive in the VSP Customer Service position, and why are they important?

To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.

Is VSP a good place to work?

VSP Customer Service roles are generally considered stable with a focus on healthcare benefits and customer support skills. Employees often work in a call center environment, requiring good communication and problem-solving abilities. Overall, it is viewed as a reputable employer within the healthcare industry.

What are popular job titles related to Vsp Customer Service jobs in Georgia?

For Vsp Customer Service jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Vsp Customer Service jobs?

Cities in Georgia with the most Vsp Customer Service job openings:

Infographic showing various Vsp Customer Service job openings in Georgia as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Customer Service Specialist - GA

XACT

Atlanta, GA โ€ข On-site, Remote

$14.99 - $15/hr

Full-time, Contractor

Dental, Vision, Life, PTO

Re-posted 4 days ago


Key responsibilities

  • Provide excellent customer service to clients and customers from a remote home office.

  • Maintain a dedicated, distraction-free workspace with required equipment such as a computer, monitor, webcam, headset, and internet connection.

  • Participate in training, compliance, and collaboration activities using provided technology like a webcam and VOIP headset.


Job description

This is a remote position.

We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.



Requirements
• Must speak English fluently.

• Be able to type 40 words per minute or greater;

• High-speed DSL or cable connection rated at least 10 MB download speed and 2 MB upload speed.

•  Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you.

• A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program.

• A 19″ flat panel monitor (minimum), multiple displays recommended and preferred.

• A webcam, for training, compliance, and collaboration purposes.

• A wired network connection (wireless is not permitted).

•  An approved-brand USB headset for VOIP

•  A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred.


Benefits

Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.

Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer.

Full-time team members are eligible to join our company group plan through Aetna, once eligibility requirements are met.

Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin.

We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value.

In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices.

Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work.

We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.