Macon, GA · On-site
$14.50 - $18.50/hr
... services and managed vision care. The CS personally takes the patient through the first steps of ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Macon, GA · On-site
$14.50 - $18.50/hr
... services and managed vision care. The CS personally takes the patient through the first steps of ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity ... Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day ...
Quick apply
Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity ... Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day ...
Columbus, GA · On-site
$15.22 - $20.17/hr
... services, and ensuring all patient/customer's needs are met.. * Coach, motivate, and support ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Columbus, GA · On-site
$15.22 - $20.17/hr
... services, and ensuring all patient/customer's needs are met.. * Coach, motivate, and support ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site +1
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Full Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site +1
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Full Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Snellville, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Snellville, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site +1
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site +1
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site +1
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Full Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site +1
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Full Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Hiram, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Hiram, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Hiram, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Hiram, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site +1
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site +1
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Snellville, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Snellville, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Snellville, GA · On-site
$11.09 - $14.97/hr
... services and managed vision care. The CS personally takes the patient through the first steps of ... Related customer or patient experience preferred, but not necessary *HS diploma, GED or equivalent ...
Snellville, GA · On-site
$11.09 - $14.97/hr
... services and managed vision care. The CS personally takes the patient through the first steps of ... Related customer or patient experience preferred, but not necessary *HS diploma, GED or equivalent ...
Atlanta, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Atlanta, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Part Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Full Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Full Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Manage daily store operations, including sales, customer service, lab work, and administrative ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Quick apply
Manage daily store operations, including sales, customer service, lab work, and administrative ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Manage daily store operations, including sales, customer service, lab work, and administrative ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Manage daily store operations, including sales, customer service, lab work, and administrative ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Manage daily store operations, including sales, customer service, lab work, and administrative ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Manage daily store operations, including sales, customer service, lab work, and administrative ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Full Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Savannah, GA · On-site
$11.09 - $14.97/hr
... customers look great and see great. Pay Class: Full Time Pay Rate: $11.09 - 14.97/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$8.32 - $9.63
2% of jobs
$9.63 - $10.94
4% of jobs
$10.94 - $12.25
11% of jobs
$12.98 is the 25th percentile. Wages below this are outliers.
$12.25 - $13.56
15% of jobs
The median wage is $14.77 / hr.
$13.56 - $14.87
20% of jobs
$14.87 - $16.18
15% of jobs
$17.08 is the 75th percentile. Wages above this are outliers.
$16.18 - $17.49
13% of jobs
$17.49 - $18.80
7% of jobs
$18.80 - $20.11
6% of jobs
$20.11 - $21.42
4% of jobs
$21.42 - $22.73
3% of jobs
$8
$15
$22
A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.
As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.
To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.
For Vsp Customer Service jobs in Georgia, the most frequently searched job titles are:
The top searched job categories for Vsp Customer Service jobs in Georgia are:
Cities in Georgia with the most Vsp Customer Service job openings:
$14.50 - $18.50/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 15 days ago
6.5
Based on 215 frontline employees who took The Breakroom Quiz
14th of 40 rated optical retailers
A Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.
• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
Qualifications:
· Related customer or patient experience preferred, but not necessary
· HS diploma, GED or equivalent related job experience
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to
• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!
Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
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