College Grove, TN · On-site
$58K - $80K/yr
Act as liaison between various departments and customers to ensure service levels and expectations ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $58,656.00 ...
College Grove, TN · On-site
$58K - $80K/yr
Act as liaison between various departments and customers to ensure service levels and expectations ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $58,656.00 ...
Nashville, TN · On-site
$38K - $45K/yr
... VSP supports CenterWell medical offices by delivering exceptional front-desk service on a flexible ... Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Nashville, TN · On-site
$38K - $45K/yr
... VSP supports CenterWell medical offices by delivering exceptional front-desk service on a flexible ... Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Nashville, TN · On-site
$38K - $45K/yr
... VSP supports CenterWell medical offices by delivering exceptional front-desk service on a flexible ... Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
New
Nashville, TN · On-site
$38K - $45K/yr
... VSP supports CenterWell medical offices by delivering exceptional front-desk service on a flexible ... Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
New
Nashville, TN · On-site
$38K - $45K/yr
... VSP supports CenterWell medical offices by delivering exceptional front-desk service on a flexible ... Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Nashville, TN · On-site
$38K - $45K/yr
... VSP supports CenterWell medical offices by delivering exceptional front-desk service on a flexible ... Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Nashville, TN · On-site
$38K - $45K/yr
This is a Variable Staffing Pool (VSP) position, and hours will vary based on clinic needs. While ... Required Qualifications: * 1+ year experience in healthcare customer service background in retail ...
New
Nashville, TN · On-site
$38K - $45K/yr
This is a Variable Staffing Pool (VSP) position, and hours will vary based on clinic needs. While ... Required Qualifications: * 1+ year experience in healthcare customer service background in retail ...
New
Nashville, TN · On-site
$38K - $45K/yr
This is a Variable Staffing Pool (VSP) position, and hours will vary based on clinic needs. While ... Required Qualifications: * 1+ year experience in healthcare customer service background in retail ...
New
Nashville, TN · On-site
$38K - $45K/yr
This is a Variable Staffing Pool (VSP) position, and hours will vary based on clinic needs. While ... Required Qualifications: * 1+ year experience in healthcare customer service background in retail ...
New
Nashville, TN · On-site
$38K - $45K/yr
... VSP supports CenterWell medical offices by delivering exceptional front-desk service on a flexible ... Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Nashville, TN · On-site
$38K - $45K/yr
... VSP supports CenterWell medical offices by delivering exceptional front-desk service on a flexible ... Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Millington, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Millington, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Brentwood, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Brentwood, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Nashville, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Nashville, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Antioch, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Antioch, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Antioch, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Antioch, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Collierville, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Collierville, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Mount Juliet, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Mount Juliet, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Millington, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
Millington, TN · On-site
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$11.86 - $16.01/hr
... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...
$8.95 - $10.35
2% of jobs
$10.35 - $11.76
4% of jobs
$11.76 - $13.17
11% of jobs
$13.95 is the 25th percentile. Wages below this are outliers.
$13.17 - $14.58
15% of jobs
The median wage is $15.88 / hr.
$14.58 - $15.99
20% of jobs
$15.99 - $17.39
15% of jobs
$18.36 is the 75th percentile. Wages above this are outliers.
$17.39 - $18.80
13% of jobs
$18.80 - $20.21
7% of jobs
$20.21 - $21.62
6% of jobs
$21.62 - $23.03
4% of jobs
$23.03 - $24.44
3% of jobs
$8
$17
$24
A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.
As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.
To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.
For Vsp Customer Service jobs in Tennessee, the most frequently searched job titles are:
The top searched job categories for Vsp Customer Service jobs in Tennessee are:
$58K - $80K/yr
Other
Medical
Posted 17 days ago
Manage existing accounts by servicing and renewing products.
Formulate and implement strategic business plans for large accounts to retain and grow membership and identify new sales opportunities.
Cultivate and develop strong business relationships with clients, prospective clients, brokers, consultants, and industry partners.
Formulate and implement strategic business plans specific to the needs of individual large accounts to retain and increase membership and identify new and ancillary product sales opportunities.
Cultivate and develop strong business relationships with clients and prospective clients' key stakeholders.
Manage business relationships with brokers, consultants and other industry partners.
Educate key stakeholders on industry, pricing and benefit design trends in order to inform and assist with business decisions.
Maintain current working knowledge on existing and new products/services and other general information to ensure accurate information is provided.
Act as liaison between various departments and customers to ensure service levels and expectations are met. Collaborate with marketing and product development to address customer's needs and analyze market data.
Utilize sales automation system to make inquiries, maintain records and prepare reports.
Job Specifications
Typically has the following skills or abilities:
Bachelor's Degree in Business or related field, or equivalent experience.
Two plus years of business to business sales and/or account management experience, in the employee benefits or Healthcare/Insurance industry is preferred.
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
Highly adaptable, positive, resilient, patient risk-taker who is open to new ideas.
Resourceful team player who excels at building trusting relationships with customers and colleagues.
Innovative problem-solver who can generate workable solutions and resolve problems.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Highly motivated self-starter who takes initiative with minimal supervision.
Excellent written and verbal communication and presentation skills
Knowledge of underwriting, products, services and healthcare industry
Must travel more than 50% of the time
Clean DMV record
Ability to achieve and maintain any applicable agent licensing requirements for any state(s) within assigned sales territory.
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $58,656.00 - $80,743.65VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
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Health care and social assistance
1,001 - 5,000 Employees
Rancho Cordova, CA, US
