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Vsp Customer Service Jobs in Tennessee (NOW HIRING)

$11.86 - $16.01/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Optometric Assistant Lead

Nashville, TN · On-site

$11.86 - $16.01/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

New

$11.86 - $16.01/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

New

$11.86 - $16.01/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

New

$11.86 - $16.01/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

New

$11.86 - $16.01/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

New

Optometric Assistant Lead

Mount Juliet, TN · On-site

$11.86 - $16.01/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Optometric Assistant Lead

Nashville, TN · On-site

$11.86 - $16.01/hr

... and customer. This person is trained and knowledgeable about optics, our products/services and ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

New

Related customer or patient experience preferred, but not necessary * HS diploma, GED or equivalent ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Optometric Assistant Part Time

Antioch, TN · On-site

$10.64 - $14.10/hr

Related customer or patient experience preferred, but not necessary * HS diploma, GED or equivalent ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Related customer or patient experience preferred, but not necessary * HS diploma, GED or equivalent ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Related customer or patient experience preferred, but not necessary * HS diploma, GED or equivalent ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Optometric Assistant Part Time

Brentwood, TN · On-site

$10.64 - $14.10/hr

Related customer or patient experience preferred, but not necessary * HS diploma, GED or equivalent ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Related customer or patient experience preferred, but not necessary * HS diploma, GED or equivalent ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Optometric Assistant Part Time

Hixson, TN · On-site

$10.64 - $14.10/hr

Related customer or patient experience preferred, but not necessary * HS diploma, GED or equivalent ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Showing results 21-40

Vsp Customer Service information

See Tennessee salary details

$8

$17

$24

How much do vsp customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for vsp customer service in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a VSP Customer Service?

A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.

What are the typical day-to-day responsibilities of a VSP Customer Service?

As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.

What are the key skills and qualifications needed to thrive in the VSP Customer Service position, and why are they important?

To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.

Is VSP a good place to work?

VSP Customer Service roles are generally considered stable with a focus on healthcare benefits and customer support skills. Employees often work in a call center environment, requiring good communication and problem-solving abilities. Overall, it is viewed as a reputable employer within the healthcare industry.

What are popular job titles related to Vsp Customer Service jobs in Tennessee?

For Vsp Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Vsp Customer Service jobs in Tennessee look for?

The top searched job categories for Vsp Customer Service jobs in Tennessee are:

Infographic showing various Vsp Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

Sales Lead Part Time

visionworks

On-site, Remote

$11.86 - $16.01/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

About Us: 

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great. 

Pay Class: Part Time 

Pay Rate:$11.86 - 16.01/hr 

The Role: 

A Visionworks Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services and managed vision care. The Third Key personally takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple, human and bold way. 

·Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey 

·Engage with patients/customers and recommend products and services that meet their eye care needs 

·Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear isRight the First Time. May troubleshoot eyewear needs as necessary 

·Executeday-to-dayoperational activities to support the store's financial and customer experience goals including opening and closing the store as needed inLEADpositions only 

Qualifications: 

·HS diploma, GED or equivalent related job experience 

What we offer! 

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to 

•Vision Coverage 

•Paid Parental Leave 

•Bereavement Leave 

•401 (k) Savings Plan 

•Paid Time off 

•Milestone anniversary awards 

•Medical, Dental for Full Timers 

•And more! 

Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I). 

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment. 

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. 

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets.Actualpay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, andcommissions.