ZipRecruiter

Log In

1

Vp Customer Success Jobs in Rochester, MI (NOW HIRING)

OneStream Software

VP, Pricing & Packaging

Rochester, MI · On-site

$297K/yr

Description VP, Pricing & Packaging Location: Remote, USA Employment Type: Full-Time Benefits ... Customer Success and renewal strategies where pricing flexibility is a retention lever. PRIMARY ...

previous page

Showing results 41-60

All JobsVp Customer Success JobsVp Customer Success Jobs in Rochester, MI

Vp Customer Success information

See Rochester, MI salary details

$73.2K

$150.2K

$241.2K

How much do vp customer success jobs pay per year?

As of Sep 12, 2026, the average yearly pay for vp customer success in Rochester, MI is $150,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $163,400.00 per year, depending on experience, location, and employer.

What does a VP of Customer Success do?

A VP of Customer Success is responsible for overseeing the customer success team and ensuring that clients have a positive experience with a company's products or services. They develop strategies to increase customer satisfaction, retention, and loyalty, often collaborating with other departments such as sales, product, and support. Their role includes managing customer relationships, analyzing feedback, and implementing improvements to drive business growth. They also set the vision and goals for the customer success team and measure key performance indicators to ensure targets are met.

What are the key skills and qualifications needed to thrive as a VP of Customer Success?

To thrive as a VP of Customer Success, you need deep expertise in customer lifecycle management, strategic account planning, and leadership, usually backed by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer success software (such as Gainsight or Totango), and data analytics tools is commonly required. Exceptional communication, cross-functional collaboration, and a customer-centric mindset are vital soft skills for driving team performance and client satisfaction. These skills and qualities are essential for fostering long-term client relationships, reducing churn, and ultimately driving company growth.

What are some common challenges faced by a VP of Customer Success, and how can they be addressed?

A VP of Customer Success often faces the challenge of balancing strategic leadership with hands-on client engagement, especially as teams scale. Navigating cross-departmental collaboration—such as aligning with sales, product, and support—is crucial to ensure a seamless customer journey and drive retention. Another common challenge is implementing effective metrics to measure customer health and success, which requires both technical acumen and strong communication skills. Proactively fostering a customer-centric culture and building robust feedback loops can help address these challenges and position the team as a key driver of growth.

What is the difference between Vp Customer Success vs Customer Success Manager?

AspectVp Customer SuccessCustomer Success Manager
ResponsibilitiesOversees entire customer success strategy, manages teams, and aligns with company goalsManages individual customer accounts, ensures customer satisfaction, and renewals
Required CredentialsBachelor's degree, experience in leadership roles, industry-specific knowledgeBachelor's degree, experience in customer service or success roles
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, client-facing, team-oriented
Industry UsageCommon in SaaS, tech, and enterprise software companiesWidely used across SaaS, tech, and service industries

The Vp Customer Success holds a strategic leadership role, focusing on overall customer success strategies and team management. In contrast, the Customer Success Manager handles day-to-day client interactions and account management. Both roles are vital but differ significantly in scope and responsibilities.

What are the most commonly searched types of Customer Success jobs in Rochester, MI?

The most popular types of Customer Success jobs in Rochester, MI are:

What job categories do people searching Vp Customer Success jobs in Rochester, MI look for?

The top searched job categories for Vp Customer Success jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Vp Customer Success jobs?

Cities near Rochester, MI with the most Vp Customer Success job openings:

Vp Customer Success jobs near you
Infographic showing various Vp Customer Success job openings in Rochester, MI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $150,233 per year, or $72.2 per hour.

Area Vice President of Sales Hospice

Bingham Farms, MI • On-site

Elara Caring
Health Care and Social Assistance • 10K+ employees
Learn more about Elara Caringexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Elara Caring rating

5.4

Company rating: 5.4 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

Job description

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

At Elara Caring, the Sales Team acts as the liaison between patients who need care and our Service Line providers. You have dedicated your career to crushing your goals, and you understand that innovation and adaptation are necessary to reach company objectives and evolve the business. We are looking for a Area Vice President of Sales who is equipped to lead and develop their team, shares our commitment to excellence, and will advocate for the patient and our organization. Being a part of something this great starts by carrying out our mission every day through your true calling: leveraging your expertise in an environment that is meaningful.

Delivering theright care, at the right time, in the right placeis the mission that inspires Elara Caring, and that starts with the right people. Currently, we serve over 65,000 patients nationwide, with constant opportunities to raise the bar and exceed goals. This means you have countless ways to make an impact in your role as Area Vice President of Sales through organic growth and building networks.

To continue to be an industry pioneer delivering unparalleled results, we need Area Vice President of Sales with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

  • Collaborative environment
  • Competitive compensation package
  • Cutting-edge tools and resources to set you up for success
  • Comprehensive onboarding and mentorship
  • Opportunities for advancement
  • Medical, dental, and vision benefits, 401K match and paid time off for full-time staff.

What is Required?

  • Bachelor's degree in marketing, business, communications, or related health field
  • 7 years of experience in sales, marketing, or related field in the health care industry
  • 4 years of supervisory experience
  • Registered Nurse RN is preferred
  • Demonstrates proven decision making, leadership, and financial management skills
  • Reliable transportation to perform job tasks
  • Up to 80% travel with overnight stay


You will report to the President of Sales.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.

What Elara Caring employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Elara Caring logo

About Elara Caring

Sourced by ZipRecruiter

At Elara Caring, we have an unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1994

Social media

FacebookTwitter

View All Elara Caring Jobs

Apply