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.Responsible for developing, coordinating, and overseeing all aspects of the Memory Care Program to ensure residents living with Alzheimer’s disease, dementia, and other cognitive impairments receive compassionate, person-centered care. This role creates and maintains a therapeutic environment that promotes each resident’s highest level of well-being, dignity, independence, and quality of life while supporting residents, families, and team members.

SUPERVISORY RESPONSIBILITIES

Memory Care Coordinator, Memory Care Staff and Volunteers.

RESPONSIBILITIES

ESSENTIAL FUNCTIONS

• Directs and supervises Memory Care Staff.

• Develop, maintain and periodically update written care policies, procedures and manual, objectives and philosophies. Assist in developing and implementing methods for coordinating care services with other resident services.

• Implement plans of correction for state surveys and deficiencies, complete medical forms, reports, evaluations, studies, charts, etc. Implement and maintain the continuous quality improvement program.

• Schedule department work hours, including vacation and holiday schedules, shift and work assignments. Ensure adequate staffing and expedite work; delegate administrative authority, responsibility and accountability to resident care services supervisory associates as deemed necessary to perform assigned duties.

• Coordinates the implementation of the Memory Care Program mission, goals and philosophy.

• Provides or secures training to associates in the Community including training caring for residents with memory impairment and other advanced training.

• Provides or secures the additional training/practicum experience to Resident Caregiver associates of Memory Care Program.

• Coordinates with Resident Care Director in establishing and maintaining a staffing pattern to meet our customized care commitment.

• Maintains a mentally, physically and spiritually stimulating activity program that is geared to the individual’s preferences and capabilities.

• Participates with the Resident Care Director in the hiring, scheduling and supervising of Resident Care Associates assigned to the Memory Care program.

• Complete yearly training materials and any other training deemed necessary by management.

• Acts as liaison to facilitate communications among Memory Care, the community, family members and the local community.

• Maintains an environment in the residents’ personal and congregate areas, which will help to compensate for cognitive, sensory and physical impairments.

• Interviews residents and families prior to admission. Coordinates the pre-admission screening and assessment process with Directors of Marketing and Resident Care.

• Coordinates with the Resident Care Director, Memory Care Program Caregivers and families in the development of the 24-hour plan for the residents and updates the plan in a timely manner.

• Ensure services are delivered consistently according to individualized care plans.

• Attends Department head meetings and leads regularly scheduled Memory Care Program meetings.

• Provides Caregivers with updates and in-service training programs and Memory Care programs.

• Pursues educational development in Alzheimer’s disease and related disorders.

• Assists the Marketing Director in promoting the Memory Care Program to doctors, hospital discharge planners and local community agencies.

• Maintains recruiting of all Memory Care positions, conducting interviews, hires, onboarding, training, motivation, and retention.

• Coordinates departmental schedule to the director of resident care.

• Participate as instructed in the sales process of potential residents.

• Coordinates the Memory Care Program volunteer/mentor program.

• Develops and maintains the community’s resource library.

• Models our company philosophy, helping out whenever needed to meet residents’ needs and working as a member of the overall team.

• Participate as a Manager on Duty during assigned weekends.

• Community Leadership & Emergency Response: Expected to serve as essential leadership personnel during inclement weather and emergency protocols. This includes on-site presence or active coordination of community safety,staffing levels, and resident care in accordance with state regulations.

• Conduct yourself professionally and contribute to, service-oriented environment through their appearance, communication, and interactions with residents, families, visitors, and colleagues.

• Any other duties as assigned by the Executive Director and management.

QUALIFICATIONS

• Must be 21 years of age, or older

• Must have satisfactory criminal background check in accordance with state requirements.

• Must read, write, speak, and understand English.

• Must demonstrate patience, tact, enthusiasm, and positive attitude towards the elderly.

EDUCATION AND EXPERIENCE

• Previous successful experience in a memory care unit is preferred.

• Registered Nurse or Licensed Nurse in good standing who meets all federal and state licensure requirements, or an individual holding current med tech certification or certified dementia practitioner training.

• Prior experience working with older adults with memory impairment.

• Two years of experience in geriatric care.

• Demonstrated supervisory experience.

PHYSICAL REQUIREMENTS

• Must have upper body strength adequate to bend, lift, shift, move, twist, and/or assist in moving articles of more than twenty-five pounds.

• Must be able to squat, reach, and stretch without distress.

• Must be able to tolerate extended periods of walking and standing.