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Library Customer Service Assistant Jobs in Georgia

Alphabe Insight Inc

Customer Service Assistant

Atlanta, GA · On-site

$16.50 - $22.75/hr

We are seeking a Customer Service Assistant to support our client relations team and ensure a seamless experience for our partners and customers. This role requires strong communication skills ...

Alphabe Insight Inc

Customer Service Assistant

Atlanta, GA · On-site

$48K - $52K/yr

We are seeking a motivated and detail-oriented Customer Service Assistant to join our dedicated team in Atlanta. In this role, you will serve as the first point of contact for clients, ensuring that ...

CLAYTON EYE CENTER

Customer Service Assistant

Morrow, GA · On-site

$16.50 - $22.50/hr

Perform other duties incidental to the work described hereinEssential Kiosk Responsibilities Provide excellent first impression customer service experience. Assist patients as needed with usage of ...

LIVE OAK PUBLIC LIBRARIES

Library Assistant

Savannah, GA · On-site

$15/hr

Library Assistant (40 hours per week) Location: Bull Street Library- 2002 Bull Street Savannah, GA ... Delivers quality customer service that exceeds patron expectations. * Provides general information ...

LIVE OAK PUBLIC LIBRARIES

Library Assistant

Savannah, GA · On-site

$15/hr

Library Assistant (29 hours per week) Location: Bull Street Library- 2002 Bull Street Savannah, GA ... Delivers quality customer service that exceeds patron expectations. * Provides general information ...

LIVE OAK PUBLIC LIBRARIES

Library Assistant

Savannah, GA · On-site

$15/hr

Library Assistant (19 hours per week) Location: Islands Library 50 Johnny Mercer Blvd Savannah GA ... Requires a high school diploma or equivalent; and six (6) months of customer service experience; or ...

LIVE OAK PUBLIC LIBRARIES

Library Assistant

Savannah, GA · On-site

$15/hr

Library Assistant (40 hours per week) Location: Oglethorpe Mall Library- 7 Mall Annex, Savannah GA ... Requires a high school diploma or equivalent; and six (6) months of customer service experience; or ...

LIVE OAK PUBLIC LIBRARIES

Library Assistant

Savannah, GA · On-site

$15/hr

Shelves library materials. Maintains shelf appearance by straightening, shifting, and ensuring ... Requires a high school diploma or equivalent; and six (6) months of customer service experience; or ...

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Library Customer Service Assistant information

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Georgia? For Library Customer Service Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Georgia look for? The top searched job categories for Library Customer Service Assistant jobs in Georgia are:
What cities in Georgia are hiring for Library Customer Service Assistant jobs? Cities in Georgia with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Library Team Associate I

Library Team Associate I

Georgia State University

Decatur, GA • On-site

$17.12/hr

Part-time

Posted 19 days ago

Georgia State University rating

7.6

Company rating: 7.6 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

251st of 553 rated colleges and universities

Job description

Description:
Library Team Associate I
Part-time (20 hours a week)
Georgia State University
University Library
Decatur
Located on six Georgia State University campuses throughout metro Atlanta, the University Library provides faculty and students with open and inviting educational facilities and an active online experience. As an integral part of the University community, the library welcomed more than 1.4 million visitors in the past year. As a valued partner in student success, the library supports both teaching and research with extensive collections, innovative solutions, and outstanding assistance. For additional information about the Georgia State University Library, visit library.gsu.edu.
The University Library is seeking to hire a Library Team Associate I on a part - time basis (20 hours a week)at our Decatur campus
The scope of the responsibilities will include these essential duties but is not limited to the following:
  • Assist in the daily operation of the library's primary service point, including serving as primary coverage.
  • Complete basic circulation functions such as charging, discharging, and renewing library materials on Alma platform.
  • Answer patron questions in person or by phone regarding library services, resources, and general campus queries.
  • Perform regular walk-throughs throughout the shift to periodically assess and address library operation issues, including supply replenishment, noise, trash, patron behavior/disruption, facilities, study room occupancy, and technology.
  • Explain and enforce library policies and procedures.
  • Assist patrons with placing and/or receiving library inter-campus loans, GIL Express, and ILL requests.
  • Processes daily incoming/outgoing mail, which includes fulfilling call slip requests via inter-campus, ARCHE, and Stat mail.
  • Assist with larger-scale library projects and events, including space and collection management and campus programming.
  • Other duties assigned.

Disclaimer:
This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties.
As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.
Qualifications:
Minimum Hiring Qualifications
  • High school diploma or GED and six months of library, customer service, or office experience; or an equivalent combination of education and experience

Preferred Hiring Qualifications
  • Recent experience in a college or university.
  • Familiarity with the use of computers.
  • Knowledge of library circulation processes in an automated environment.

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