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Library Customer Service Assistant Jobs in Augusta, GA

Mr. Handyman of West Augusta - Thompson

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Customer Service Representative (CSR)

Augusta, GA · On-site

$14 - $22/hr

... up. * Assist technicians in the field by relaying messages, updating schedules, and coordinating job details. * Maintain accurate customer records, job details, and schedules using our internal ...

Mr. Handyman of West Augusta - Thompson

Be Seen First

Customer Service Representative (CSR)

Augusta, GA · On-site

$14 - $22/hr

... up. * Assist technicians in the field by relaying messages, updating schedules, and coordinating job details. * Maintain accurate customer records, job details, and schedules using our internal ...

Costco Wholesale Corporation

Food Service Assistant

Augusta, GA · On-site

$12.25 - $15.75/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Augusta, GA · On-site

$12.25 - $15.75/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Classic Collision

Customer Service Representative

Augusta, GA · On-site

$12.50 - $17.25/hr

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... May assist in customer communication throughout the repair process. * Monitor DRP assignments ...

U-Haul

Customer Service Representative

Augusta, GA

$15 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Augusta, GA · On-site

$15 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Ourhrconnect

Manager, Customer Service

Augusta, GA · On-site

Assigns work to associates within the team(s). Assist staff by providing guidance and assistance ... Superior customer service orientation. * Required Software and Tools: Microsoft Office. Our ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Augusta, GA

Library Customer Service Assistant information

See Augusta, GA salary details

$11

$18

$26

How much do library customer service assistant jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for library customer service assistant in Augusta, GA is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.44 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What job categories do people searching Library Customer Service Assistant jobs in Augusta, GA look for? The top searched job categories for Library Customer Service Assistant jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Library Customer Service Assistant jobs? Cities near Augusta, GA with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Augusta, GA as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,153 per year, or $18.8 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Mr. Handyman of West Augusta - Thompson

Augusta, GA • On-site

$14 - $22/hr

Full-time

PTO

Posted 21 days ago

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Job description

About Us:
At Mr. Handyman of West Augusta - Thomson, we take pride in providing top-notch home improvement, repair, and maintenance services to our customers. Our team is committed to delivering exceptional service with a friendly and professional approach.

We are looking for a Customer Service Representative (CSR) who is highly organized, customer-focused, and adaptable in a fast-paced environment. If you thrive in a dynamic setting, enjoy working with people, and can seamlessly shift between tasks, we'd love to have you on our team!

Schedule & Pay:

  • Full-time, Monday–Friday, 8:00 AM – 5:00 PM
  • $14–$22/hour, based on experience
  • In-office position at our Martinez, GA location

Responsibilities:

  • Answer and manage inbound calls, emails, and online booking requests promptly and professionally.
  • Provide friendly and knowledgeable customer support, addressing inquiries, scheduling appointments, and handling service requests.
  • Ask thoughtful clarifying questions to fully understand each client's needs, especially when the client isn't familiar with the technical details of the job — for example, requesting photos or asking specifics like prong count and outlet type when scheduling a washer/dryer hookup, to make sure the right parts and technician show up.
  • Assist technicians in the field by relaying messages, updating schedules, and coordinating job details.
  • Maintain accurate customer records, job details, and schedules using our internal systems.
  • Communicate effectively with customers regarding service timelines, technician arrivals, and follow-up needs.
  • Process payments, invoices, and other administrative tasks as needed.
  • Collaborate with the team to ensure seamless operations and customer satisfaction.

Qualifications:

  • Prior customer service experience required, preferably in a service-based industry.
  • Strong attention to detail — comfortable asking follow-up questions to nail down exactly what a job requires before it's scheduled.
  • Experience with ServiceTitan is a plus but not required—training will be provided.
  • Strong multitasking skills with the ability to shift between phone calls, emails, and technician support.
  • Excellent communication and problem-solving abilities.
  • Proficiency with computers and scheduling software.
  • Ability to sit for extended periods and use a computer/phone throughout the shift.
  • A positive attitude and commitment to exceptional customer service.

Benefits:

  • Competitive pay: $14–$22/hour based on experience
  • Paid time off after 90 days of employment
  • Paid training and career growth opportunities
  • A supportive and friendly work environment

If you're a motivated, customer-oriented professional looking for a great team environment, apply today to join Mr. Handyman of West Augusta - Thomson! Click "Apply" above to submit your application.

Company Description

Mr. Handyman is your personal home improvement consultant and a trusted, knowledgeable resource that is part of a leading national service franchise. Our experienced, professional home repair and improvement technicians are skilled craftsmen with an average of 10 years of experience in the trades.