Library Customer Service Assistant Jobs in Georgia

About Us
Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.
Job Summary
This position provides general library assistance in the library during daytime hours or evenings/weekends as assigned. The Part-time Library Assistant does not normally work during intersession (between semesters), Spring Breaks, during holiday periods or other times when classes are not in session, but opportunities to do so may occasionally arise. Maximum of 19 hours per week.
Responsibilities
Technology Assistance (34%) -
Assists library patrons with troubleshooting technology issues as needed (computers, printers, scanners, etc.)
Assists library patrons with troubleshooting software issues as needed (Microsoft Office, email, Brightspace/D2L, etc.)
Circulation Duties (33%) -
Performs circulation duties, as this position is based at a combined reference/circulation service desk
Accepts fines and fees, edits record(s) as appropriate, notifies supervisory staff, and creates receipts
Shelves returned books; performs stacks maintenance
Other Duties (33%) -
Assists with training and supervision of library student assistants
Opens and closes the library when scheduled
May assist in selecting library materials for purchase
Assists with processing of new library material as needed
Assists with the designing of library displays that promote the library, campus and community
Performs related duties as assigned
Required Qualifications
Educational Requirements
High school diploma or equivalent
Preferred Qualifications
Preferred Educational Qualifications
College level research experience or bachelor's degree from an accredited institution
Some college and experience working in a library or current enrollment in an MLS/MLIS program
Preferred Experience
Experience using GALILEO
Experience with an academic library setting
Knowledge, Skills, & Abilities
Knowledge of library operations and procedures
Knowledge of university policies and procedures
Knowledge of computers and job-related software programs
Skill in interpersonal relations and in dealing with the public
Skill in oral and written communication
Skill in providing quality customer services
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Institutional Values
Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning
Equal Employment Opportunity
Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6 , federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
Background Check
Employment offer is contingent upon completing a background investigation, including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material, and, if applicable, a satisfactory credit check.