Back Bay Networks is seeking a VoIP / Unified Communications Engineer to support and evolve voice and collaboration environments across our managed client base. This is a hands-on engineering role ...
Back Bay Networks is seeking a VoIP / Unified Communications Engineer to support and evolve voice and collaboration environments across our managed client base. This is a hands-on engineering role ...
Technical expertise in the area of managed VoIP and Data networking infrastructure services and security. Knowledge requirement of VoIP Dial-Plan Fundamentals, Dial-Peers, Route Patterns, etc.
Technical expertise in the area of managed VoIP and Data networking infrastructure services and security. Knowledge requirement of VoIP Dial-Plan Fundamentals, Dial-Peers, Route Patterns, etc.
VoIP Systems Administrator with Security Clearance
Fort Knox, KY · On-site
$33.15/hr
VoIP Systems Administrator Location: Fort Knox, KY Clearance Type: SECRET Compensation: $33.15/hr. Responsibilities: * Operate, maintain, and troubleshoot VoIP telephony systems, including VoIP ...
VoIP Systems Administrator with Security Clearance
Fort Knox, KY · On-site
$33.15/hr
VoIP Systems Administrator Location: Fort Knox, KY Clearance Type: SECRET Compensation: $33.15/hr. Responsibilities: * Operate, maintain, and troubleshoot VoIP telephony systems, including VoIP ...
Multi-site VOIP Configuratin * H.323, SIP and/or MGCP protocols * Exceptional administration, troubleshooting, and support experience with Cisco UCCX * Working knowledge of telecom/data circuits * T1'
Multi-site VOIP Configuratin * H.323, SIP and/or MGCP protocols * Exceptional administration, troubleshooting, and support experience with Cisco UCCX * Working knowledge of telecom/data circuits * T1'
Provides advanced administration and support of enterprise VoIP systems. Independently manages changes, resolves complex issues, and serves as an escalation point. Contributes to system design ...
Provides advanced administration and support of enterprise VoIP systems. Independently manages changes, resolves complex issues, and serves as an escalation point. Contributes to system design ...
1000000662.VOIP ENGINEER II.INFO TECH SERVICES
Dallas, TX · On-site
$6.8K - $8.5K/mo
Provides advanced administration and support of enterprise VoIP systems. Independently manages changes, resolves complex issues, and serves as an escalation point. Contributes to system design ...
1000000662.VOIP ENGINEER II.INFO TECH SERVICES
Dallas, TX · On-site
$6.8K - $8.5K/mo
Provides advanced administration and support of enterprise VoIP systems. Independently manages changes, resolves complex issues, and serves as an escalation point. Contributes to system design ...
VoIP Network Engineer
Vincennes, IN · On-site
We are seeking a VoIP Network Engineer to join our Infrastructure Network team and lead the design, operation, and modernization of our enterprise voice infrastructure. This role is responsible for ...
VoIP Network Engineer
Vincennes, IN · On-site
We are seeking a VoIP Network Engineer to join our Infrastructure Network team and lead the design, operation, and modernization of our enterprise voice infrastructure. This role is responsible for ...
VOIP operation Eng Location: Mt Laurel Township, NJ 08054 Duration:12 months Skill Set : SIP, IMS & Broadsoft operation support * Bachelor's Degree or Equivalent * Engineering, Computer Science
Quick apply
VOIP operation Eng Location: Mt Laurel Township, NJ 08054 Duration:12 months Skill Set : SIP, IMS & Broadsoft operation support * Bachelor's Degree or Equivalent * Engineering, Computer Science
Asterisk, FreePBX , VOIP 10
Denver, CO · On-site
ATN Health is currently seeking a Linux Systems Engineer to join our growing VOIP department. With our unmanaged and managed Hosted Phone Systems, the right candidate would primarily be providing ...
Asterisk, FreePBX , VOIP 10
Denver, CO · On-site
ATN Health is currently seeking a Linux Systems Engineer to join our growing VOIP department. With our unmanaged and managed Hosted Phone Systems, the right candidate would primarily be providing ...
Asterisk, FreePBX , VOIP 6
Thornton, CO · On-site
ATN Health is currently seeking a Linux Systems Engineer to join our growing VOIP department. With our unmanaged and managed Hosted Phone Systems, the right candidate would primarily be providing ...
Asterisk, FreePBX , VOIP 6
Thornton, CO · On-site
ATN Health is currently seeking a Linux Systems Engineer to join our growing VOIP department. With our unmanaged and managed Hosted Phone Systems, the right candidate would primarily be providing ...
3CX VoIP Technician
Birmingham, AL · On-site
We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible for configuring, maintaining, and supporting hosted 3CX phone systems for a diverse client base. If ...
3CX VoIP Technician
Birmingham, AL · On-site
We are looking for a skilled 3CX VoIP Technician to join our dynamic team. You will be responsible for configuring, maintaining, and supporting hosted 3CX phone systems for a diverse client base. If ...
As a VoIP network engineer on our team, you'll work with Video Voice over IP, a reliable network to support critical missions. You'll collaborate with SMEs, customers, and users to learn the ...
As a VoIP network engineer on our team, you'll work with Video Voice over IP, a reliable network to support critical missions. You'll collaborate with SMEs, customers, and users to learn the ...
Cisco VoIP Technician
Albany, NY · On-site
Company Description Let's Work Together Cisco VoIP Technician This position is based in Albany, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...
Cisco VoIP Technician
Albany, NY · On-site
Company Description Let's Work Together Cisco VoIP Technician This position is based in Albany, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...
VoIP Engineer
Raleigh, NC · On-site
We are seeking a VoIP Engineer with a modern engineering mindset to join Bandwidth's Network Operations team. You possess expertise in SIP and carrier-grade environments, and are driven to maintain ...
Quick apply
VoIP Engineer
Raleigh, NC · On-site
We are seeking a VoIP Engineer with a modern engineering mindset to join Bandwidth's Network Operations team. You possess expertise in SIP and carrier-grade environments, and are driven to maintain ...
VoIP Engineer
Raleigh, NC · On-site
We are seeking a VoIP Engineer with a modern engineering mindset to join Bandwidth's Network Operations team. You possess expertise in SIP and carrier-grade environments, and are driven to maintain ...
VoIP Engineer
Raleigh, NC · On-site
We are seeking a VoIP Engineer with a modern engineering mindset to join Bandwidth's Network Operations team. You possess expertise in SIP and carrier-grade environments, and are driven to maintain ...
Asterisk, FreePBX , VOIP 8
Aurora, CO · On-site
ATN Health is currently seeking a Linux Systems Engineer to join our growing VOIP department. With our unmanaged and managed Hosted Phone Systems, the right candidate would primarily be providing ...
Asterisk, FreePBX , VOIP 8
Aurora, CO · On-site
ATN Health is currently seeking a Linux Systems Engineer to join our growing VOIP department. With our unmanaged and managed Hosted Phone Systems, the right candidate would primarily be providing ...
VoIP Engineer
San Jose, CA · On-site
- Bachelor's degree in relevant major such as Telecommunications, Computer Science, Information systems, etc. - 5+ years IT experience in the field of VOIP/ IP telephony. - 5+ years experience in Cisco ...
VoIP Engineer
San Jose, CA · On-site
- Bachelor's degree in relevant major such as Telecommunications, Computer Science, Information systems, etc. - 5+ years IT experience in the field of VOIP/ IP telephony. - 5+ years experience in Cisco ...
Velocity is seeking a VoIP Engineer with a strong background in analog voice and Voice-over-IP to join our Network Operations team. The ideal candidate will assist Velocity in delivering a superior ...
Velocity is seeking a VoIP Engineer with a strong background in analog voice and Voice-over-IP to join our Network Operations team. The ideal candidate will assist Velocity in delivering a superior ...
VoIP Systems Engineer
Mclean, VA · On-site
MANTECH seeks a motivated, career and customer-oriented VoIP Systems Engineer to join our team in McLean, VA. In this role, you'll combine expertise in telephony systems, Linux server management, and ...
VoIP Systems Engineer
Mclean, VA · On-site
MANTECH seeks a motivated, career and customer-oriented VoIP Systems Engineer to join our team in McLean, VA. In this role, you'll combine expertise in telephony systems, Linux server management, and ...
At least 4 years of development experience in VoIP, SIP, IMS design and Development with * in-depth knowledge of SIP/IMS protocols and VOIP network * Experience in cable domain and DOCSIS will be a ...
At least 4 years of development experience in VoIP, SIP, IMS design and Development with * in-depth knowledge of SIP/IMS protocols and VOIP network * Experience in cable domain and DOCSIS will be a ...
Voip information
See salary details
$14.90 - $17.90
12% of jobs
$20.39 is the 25th percentile. Wages below this are outliers.
$17.90 - $20.89
16% of jobs
$20.89 - $23.89
16% of jobs
The median wage is $26.88 / hr.
$23.89 - $26.88
6% of jobs
$26.88 - $29.87
4% of jobs
$29.87 - $32.87
4% of jobs
$32.87 - $35.86
10% of jobs
$35.86 - $38.85
5% of jobs
$39.26 is the 75th percentile. Wages above this are outliers.
$38.85 - $41.85
12% of jobs
$41.85 - $44.84
5% of jobs
$44.84 - $47.84
10% of jobs
$14
$30
$47
How much do voip jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Voip position, and why are they important?
To thrive in a VoIP (Voice over Internet Protocol) role, solid knowledge of IP networking, telephony systems, and troubleshooting skills are essential, typically supported by a degree in IT or a related field. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), SIP protocols, and certifications such as CCNA: Collaboration or CompTIA Network+ is highly valuable. Strong problem-solving ability, communication skills, and attention to detail help professionals excel in supporting users and resolving issues. These skills ensure reliable, high-quality voice communications and effective support for business-critical systems.
What is a VoIP job?
A VoIP (Voice over Internet Protocol) job involves working with internet-based telecommunication systems to enable voice and multimedia communication over networks. Professionals in this field may configure, maintain, and troubleshoot VoIP solutions for businesses, often working with software like PBX systems, SIP protocols, and cloud-based communication platforms. Roles can range from VoIP engineers and administrators to technical support specialists, depending on the organization’s needs.
What are some typical challenges faced by professionals in VoIP roles, and how can they be addressed?
Professionals in VoIP roles often encounter challenges such as network congestion, latency, or compatibility issues between different hardware and software platforms. These can be addressed by thorough network monitoring, staying updated on the latest firmware or software patches, and implementing robust Quality of Service (QoS) protocols. Regular communication with IT, network, and end-user teams is crucial to identifying and resolving issues quickly. Continual learning and proactive troubleshooting help VoIP specialists maintain high call quality and system reliability in dynamic business environments.

Full-time
Medical, Dental, Vision, PTO
Posted just now
Job description
Back Bay Networks is seeking a VoIP / Unified Communications Engineer to support and evolve voice and collaboration environments across our managed client base.
This is a hands-on engineering role focused on VoIP systems, SIP-based communications, and call flow design, with supporting network configuration as needed. You'll work across multiple platforms, including Elevate UC, Microsoft Teams Phone, and other hosted VoIP systems, helping clients deploy, troubleshoot, and optimize their communication infrastructure.
If you enjoy solving real-world call quality issues, working across diverse environments, and owning outcomes in an MSP setting, this role will give you the variety and autonomy to do it.
What You'll Do
VoIP & UC Engineering
- Design, configure, and support VoIP and UC systems across multiple client environments.
- Build and maintain call flows, auto attendants, ring groups, hunt groups, and dial plans.
- Deploy and support platforms such as Elevate UC, Teams Phone, RingCentral, and similar solutions.
- Manage SIP trunks, number provisioning, failover routing, and voice services.
Troubleshooting & Optimization
- Diagnose and resolve call quality issues (latency, jitter, packet loss, one-way audio)
- Analyze SIP signaling and call paths to identify and resolve issues
- Monitor system performance and implement improvements to ensure reliability
Network Support (VoIP-Focused)
- Configure and troubleshoot VLANs, QoS, and network settings impacting voice traffic
- Work with firewalls and routers to ensure proper SIP/RTP handling (NAT, ACLs, QoS)
- Collaborate with internal engineers on network-related VoIP issues.
Client & Service Delivery
- Work directly with clients to implement solutions and resolve issues
- Handle adds, moves, and changes (AMCs) across customer environments
- Coordinate with carriers and vendors to resolve external voice and routing issues
- Maintain clear, accurate documentation of systems, call flows, and configurations
Required Experience
- 2-5+ years of hands-on experience with VoIP or Unified Communications systems
- Experience with at least one platform (Elevate UC, Teams Phone, RingCentral, Zoom Phone, etc.)
- Strong understanding of SIP, call routing, and dial plans
- Solid networking fundamentals (VLANs, QoS, TCP/IP)
- Experience in troubleshooting call quality and connectivity issues
- Ability to manage work across multiple clients or environments
Nice to Have
- Experience with SBCs, media gateways, or ATAs
- Microsoft Teams Voice or VoIP-related certifications
- Firewall configuration for VoIP traffic (NAT, QoS rules, SIP handling)
- Experience with call center features (ACD, reporting, analytics)
- Prior experience in an MSP environment
- Basic cabling or low-voltage experience
Why Join Back Bay Networks
- Work across multiple VoIP and UC platforms, not just a single stack
- Gain exposure to real-world SIP and networking challenges across industries
- High-impact role with ownership over client communication systems
- Collaborative engineering team with opportunities to grow your skillset
- Fast-paced MSP environment with meaningful, varied work
Work Environment
- Travel within the lower 48 States (~20-30% depending on projects)
- Occasional after-hours work for maintenance or critical issues (not a heavy on-call role)
- Work performed in office environments, network closets, and client sites
Compensation & Benefits
- Health, dental, and vision insurance
- Paid time off and holidays
- Company Vehicle for client travel
- Ongoing training and certification support
Requirements
- Valid driver's license and reliable transportation
- Ability to lift and install equipment when needed (network/telecom hardware)
Apply Today
If you're a VoIP/UC professional looking to work across modern platforms in a hands-on, client-facing engineering role, we'd like to hear from you.
About Back Bay Networks
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Dover, NH, US
Year founded
2003