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Plano ISD

VoIP Engineer

Plano, TX

$285.01/day

Extensive knowledge and experience with VoIP protocols and technologies, including SIP, RTP/SRTP, and codecs * Extensive knowledge and experience with SIP trunking, PSTN connectivity, and voice ...

All Copy Products

VOIP Technician

Chandler, AZ

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol (VoIP) phone systems and associated network infrastructure, including hardware, software, and ...

Zones

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC ...

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

VoIP Engineer (DC) VA-540-004-026 NT Concepts is seeking a VoIP Engineer to perform configuration, implementation and troubleshooting of voice systems for an IP telephony voice networks. This ...

Joink

VOIP Systems Technician

Terre Haute, IN · On-site

Description Position Summary The VOIP Systems Technician is responsible for deploying, supporting, troubleshooting, and maintaining VOIP and Unified Communications solutions for multiple managed ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Administer VoIP system interfaces, routing, translations, and programming to ensure reliable voice communications. * Maintain E911 infrastructure, including ANI/ALI databases, routing, interfaces ...

CodeForce

VoIP Onboarding Engineer

Architect and configure VoIP systems, IP PBX platforms, SIP trunking, hunt groups, ring strategies, IVR trees, call routing logic, and cloud-based communication solutions * Serve as the primary ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Administer VoIP system interfaces, routing, translations, and programming to ensure reliable voice communications. * Maintain E911 infrastructure, including ANI/ALI databases, routing, interfaces ...

In-Telecom

VoIP Technician (Cloud Voice)

Slidell, LA

$28 - $33/hr

Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role ...

Lakeview Loan Servicing

VoIP Engineer

Agoura Hills, CA · On-site

Overview VoIP Engineers are responsible for design, implementation, and maintenance of company's unified communications platforms, ensuring seamless and reliable communication services to support ...

Software People, Inc.

Voice/VOIP Technician

Albany, NY · On-site

Responsibilities This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as "UniteNY ...

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How much do voip jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for voip in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the VoIP position, and why are they important?

To thrive in a VoIP (Voice over Internet Protocol) role, solid knowledge of IP networking, telephony systems, and troubleshooting skills are essential, typically supported by a degree in IT or a related field. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), SIP protocols, and certifications such as CCNA: Collaboration or CompTIA Network+ is highly valuable. Strong problem-solving ability, communication skills, and attention to detail help professionals excel in supporting users and resolving issues. These skills ensure reliable, high-quality voice communications and effective support for business-critical systems.

What is a VoIP?

A VoIP (Voice over Internet Protocol) job involves working with internet-based telecommunication systems to enable voice and multimedia communication over networks. Professionals in this field may configure, maintain, and troubleshoot VoIP solutions for businesses, often working with software like PBX systems, SIP protocols, and cloud-based communication platforms. Roles can range from VoIP engineers and administrators to technical support specialists, depending on the organization’s needs.

What are some typical challenges faced by professionals in VoIP roles, and how can they be addressed?

Professionals in VoIP roles often encounter challenges such as network congestion, latency, or compatibility issues between different hardware and software platforms. These can be addressed by thorough network monitoring, staying updated on the latest firmware or software patches, and implementing robust Quality of Service (QoS) protocols. Regular communication with IT, network, and end-user teams is crucial to identifying and resolving issues quickly. Continual learning and proactive troubleshooting help VoIP specialists maintain high call quality and system reliability in dynamic business environments.

More about Voip jobs
What cities are hiring for Voip jobs? Cities with the most Voip job openings:
What are the most commonly searched types of Voip jobs? The most popular types of Voip jobs are:
What states have the most Voip jobs? States with the most job openings for Voip jobs include:
What job categories do people searching Voip jobs look for? The top searched job categories for Voip jobs are:
Voip jobs near you
Infographic showing various Voip job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 2% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.

VoIP Engineer

Plano ISD

Plano, TX

$285.01/day

Full-time

Re-posted 6 days ago

Job description

Pay Grade:   831
Pay Rate:  $285.01 min daily 

PRIMARY PURPOSE:
This position is responsible for the design, implementation, administration, and support of the District's voice and unified communications (UC) environment. Works closely with Infrastructure, Cybersecurity, and End-User support teams to maintain system availability, resolve complex issues, and support enterprise-wide communications initiatives.
QUALIFICATIONS:
Education/Certification:



 
  • Bachelor's degree in a technical field preferred. 
  • Relevant certifications such as CCNA/CCNP are a plus.
 
Special Knowledge/Skills:
 
  • Demonstrated knowledge and experience configuring, implementing, and maintaining VoIP and unified communications environments
  • Extensive knowledge and experience with Cisco Webex Cloud Calling or similar cloud-based UC platforms
  • Extensive knowledge and experience with VoIP protocols and technologies, including SIP, RTP/SRTP, and codecs
  • Extensive knowledge and experience with SIP trunking, PSTN connectivity, and voice gateway configuration
  • Solid knowledge and experience with networking fundamentals such as TCP/IP, DNS/DHCP, VLANS, QoS
  • Solid knowledge and experience maintaining and supporting E911/emergency calling solutions
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to develop and maintain effective working relationships.
  • Ability to handle multiple and changing priorities efficiently and effectively.
 
Experience:
 
  • Five years of experience supporting enterprise VoIP and unified communications
  • Five years of hands-on experience with Cisco Webex Cloud Calling preferred
 
MAJOR RESPONSIBILITIES AND DUTIES:
 
  • Maintain and support Cisco Webex Cloud Calling services, including user provisioning, licensing, features, and integrations.
  • Maintain and support SIP trunking services, ensuring reliability, redundancy, and service continuity.
  • Manage, configure, and optimize voice gateways, dial plans, call routing, and number normalization.
  • Design, configure, and support unified communications, audio/video conferencing solutions, and PSTN connectivity.
  • Implement security best practices for voice and UC systems, including encryption, authentication, and access controls.
  • Monitor call quality and system performance to ensure optimal user experience.
  • Integrate voice and UC systems with enterprise LAN/WAN/WLAN, QoS, and security architectures.
  • Troubleshoot complex VoIP issues involving SIP signaling, RTP media, codecs, QoS, NAT, and firewall traversal.
  • Coordinate with vendors and service providers to resolve carrier and cloud service issues.
  • Participate in system upgrades, migrations, and lifecycle refresh initiatives.
  • Ensure compliance with applicable policies, standards, and regulatory requirements (e.g., E911).
  • Continuously improve operations by conducting systems analysis and recommending changes.
  • Supports integrated ITIL processes with Incident, Change, and Problem management. Develops plans to resolve problems and prevent them from recurring; maintain service levels in accordance with SLAs. Ensures all system changes are well communicated, coordinated, and documented.
  • Maintain up-to-date documentation, including diagrams on all VoIP and UC systems, services, and connectivity.
  • Practices asset management and maintains updated component inventories, related documentation, and technical specifications.
  • Maintain knowledge of VoIP and UC system technologies, methodologies, and standards. Acquire and effectively apply new technical skills as driven by business need and/or technology advancements.
  • Demonstrates a strong customer service orientation and a desire to help others.
  • Establishes and maintains a high level of customer trust and confidence in the team's knowledge of and concern for educational and business needs
  • Conduct R&D, stay current with emerging trends in technology and education, and keep abreast of innovative practices.
  • Attain and keep current, relevant technology certifications
  • Perform special projects, after-hours support and upgrades, and other duties as assigned.
 
 
WORKING CONDITIONS:
Mental Demands:
Ability to communicate effectively (verbal and written); interpret policy,procedures, and data; coordinate district
functions; maintain emotional control under stress.
Physical Demands/Environmental Factors:
Frequent districtwide travel; occasional prolonged and irregular hours. Work with frequent interruptions. Frequent
standing, stooping, bending, kneeling, pushing and pulling. Prolonged use of computer and repetitive hand motions.
Occasional lifting up to 50 pounds.
SM121925



























 
 




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About Plano ISD

Sourced by ZipRecruiter

Industry

Elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1993

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