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Voice Systems Engineer Jobs (NOW HIRING)

Procom Services

Sr Voice Engineer

Durham, NC

Application Development Project Management Quality Assurance Business/Systems Analysis ... Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya ...

Stuut

Lead Voice Infrastructure Engineer

San Francisco, CA · On-site

$250K - $290K/yr

We're hiring a Lead Voice Infrastructure Engineer to build the foundation for AI-driven voice at ... You will own the systems that determine whether calls connect, transfers complete, and business ...

Stuut

Lead Voice Infrastructure Engineer

New York, NY · On-site

$250K - $290K/yr

We're hiring a Lead Voice Infrastructure Engineer to build the foundation for AI-driven voice at ... You will own the systems that determine whether calls connect, transfers complete, and business ...

Apex Tool Group, LLC

Network & Voice Engineer

Apex, NC · On-site

Serve as a subject matter expert for voice systems, supporting design decisions, troubleshooting ... Experience working as a Network Engineer, Voice Engineer, or Unified Communications Engineer in ...

Apex Tool Group

Network & Voice Engineer

Apex, NC · On-site

Serve as a subject matter expert for voice systems, supporting design decisions, troubleshooting ... Experience working as a Network Engineer, Voice Engineer, or Unified Communications Engineer in ...

UAB NOVA RENT

SYSTEMS ANALYST III-ENT

Birmingham, AL · On-site

$89K - $103K/yr

To perform highly complex voice systems process analysis, design, and simulation across multiple platforms and/or cross-function in business areas. To perform process improvement and re-engineering ...

UAB

SYSTEMS ANALYST III-ENT

Tampa, FL

$89K - $103K/yr

To perform highly complex voice systems process analysis, design, and simulation across multiple platforms and/or cross-function in business areas. To perform process improvement and re-engineering ...

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Voice Systems Engineer information

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How much do voice systems engineer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for voice systems engineer in the United States is $51.85, according to ZipRecruiter salary data. Most workers in this role earn between $44.71 and $60.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Voice Systems Engineer, and why are they important?

To thrive as a Voice Systems Engineer, you need a solid understanding of voice communications technologies, networking principles, and a relevant degree or equivalent experience. Familiarity with VoIP platforms, SIP protocols, PBX systems, and certifications like Cisco CCNA Collaboration or CompTIA Network+ are typically required. Excellent problem-solving, communication, and project management skills help you address client needs and coordinate with IT teams effectively. These skills ensure reliable, secure, and efficient voice infrastructures critical for seamless business communications.

What engineers make $500,000?

Senior Voice Systems Engineers with extensive experience, specialized skills in VoIP, cloud communications, and certifications like CCNP or CCIE can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or executive roles. Such compensation often includes bonuses, stock options, or other incentives for leadership or highly technical positions.

What are Voice Systems Engineers?

Voice Systems Engineers are IT professionals who design, implement, and maintain voice communication systems within organizations. They work with technologies such as VoIP (Voice over Internet Protocol), PBX (Private Branch Exchange), and unified communications platforms to ensure reliable and efficient voice services. Their responsibilities often include configuring hardware and software, troubleshooting voice network issues, and optimizing system performance. Voice Systems Engineers play a critical role in ensuring that businesses have seamless internal and external communication capabilities.

What engineers make $300,000 a year?

Senior Voice Systems Engineers with extensive experience, advanced certifications, and expertise in VoIP, cloud communications, and network infrastructure can earn $300,000 or more annually. High salaries are often associated with leadership roles, specialized skills, and working in large organizations or consulting firms.

What jobs pay $400 an hour?

Voice Systems Engineers with specialized skills in telecommunications, VoIP, and network infrastructure can sometimes command hourly rates of $400 or more, especially as independent consultants or contractors with extensive experience. Such high rates are typically associated with senior-level professionals working on complex projects, often requiring certifications and a strong understanding of voice communication systems. These roles are usually project-based or freelance, rather than salaried positions.

What is the difference between Voice Systems Engineer vs VoIP Engineer?

AspectVoice Systems EngineerVoIP Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Voice, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise networksVoIP systems, network infrastructure
Industry UsageTelecom providers, large enterprisesIT firms, service providers

Both roles require similar certifications and often work in enterprise or telecom environments. A Voice Systems Engineer focuses on designing and maintaining overall voice communication systems, while a VoIP Engineer specializes in internet-based voice solutions. The roles overlap but differ in scope and specific technical focus.

What does voice systems engineering do?

Voice systems engineering involves designing, implementing, and maintaining voice communication systems such as VoIP, PBX, and unified communications platforms. Engineers analyze network requirements, troubleshoot issues, and optimize system performance using tools like Cisco or Avaya, often requiring certifications like CCNA or CCNP. The role typically involves working with hardware, software, and network protocols to ensure reliable voice connectivity.

How does a Voice Systems Engineer typically collaborate with other IT teams within an organization?

Voice Systems Engineers frequently work alongside network engineers, IT support staff, and cybersecurity teams to ensure seamless integration of voice solutions with the broader IT infrastructure. Collaboration often involves coordinating on system updates, troubleshooting cross-platform issues, and implementing security protocols for voice networks. Effective communication and teamwork are essential, as voice systems are interconnected with data networks and require joint efforts to maintain reliability and performance. This collaborative environment provides opportunities to learn from other specialties and contribute to cohesive technology solutions.
More about Voice Systems Engineer jobs
Who are the top companies hiring for Voice Systems Engineer jobs? The top employers for Voice Systems Engineer jobs are:
What job categories do people searching Voice Systems Engineer jobs look for? The top searched job categories for Voice Systems Engineer jobs are:
What are popular job titles related to Voice Systems Engineer jobs? For Voice Systems Engineer jobs, the most frequently searched job titles are:
Voice Systems Engineer jobs near you
Infographic showing various Voice Systems Engineer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $107,858 per year, or $51.9 per hour.

Sr Voice Engineer

Procom Services

Durham, NC

Other

Posted 20 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:

Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties:

Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Voice Engineer Job Details


Demonstrated skills on Avaya systems, which includes.

Avaya Communications Manager 5.2.1, or higher.

Avaya Modular Messaging voice mail system.

Avaya AES servers

Avaya SES server

Avaya System and Session Manager

Avaya SIPERA SBC or other SBC's

Avaya G860/ Audio Codes.

Avaya AES servers.

Nectar, or other VoIP monitoring tools

Infortel, or other CDR

Polycom, Lync, or other audio conferencing systems.

Qualifications

Voice Engineer Mandatory Skills


Develops and maintains appropriate vendor and internal/external customer relationships

Provide 1st, and 2nd level technical support for integrated voice systems and networks.

Maintains high level of expertise in current and emerging technologies

Create telecom documentation, defining equipment and circuit inventory.

Participates in ensuring that customer requests via the ticketing system are managed to closure.

Complies with all standard internal controls and processes.

Delivers results in support of achieving the organization's Service Level Agreements.

5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.

Performs programming, for ARS, AAR, Route patterns.

Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.

Adding voice mail boxes in Avaya Modular Messaging system.

Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.

Be able to perform firmware upgrades to circuit packs.

Must know about TDM, Pri, and SIP Trunking.

Must know how to build Trunk Groups, Signal Groups, and DS1 programming.

Should know how to troubleshoot analog, modem, and fax lines.

Hands on knowledge with patch panels, cross connects, and punch down blocks.

Circuit packs, and G650 power supply replacement.

Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.

Updates standard documentation templates.

Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.

Vendor Management.

Experience managing dial numbering plans.

Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.

Experience with VoIP systems.

Experience with PC based tools and products, MS Office products suite preferred.

Interpersonal, organizational, customer service, communications verbal skills.

Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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