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Voice Systems Engineer Jobs (NOW HIRING)

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Implement nextgeneration voice system technologies and support firstarticle engineering ... Participate in security accreditation activities for all voice systems. * Manage PKI/certificate ...

TEKsystems

Voice Engineer

Atlanta, GA · Hybrid

$50 - $60/hr

Engineer and support hybrid voice environments, integrating CCaaS platforms with on‑prem Avaya ... Systems & Automation Experience working in Windows and Linux environments. Scripting experience ...

TEKsystems

Voice Engineer

Atlanta, GA · Hybrid

$50 - $60/hr

Engineer and support hybrid voice environments, integrating CCaaS platforms with on‑prem Avaya ... Systems & Automation Experience working in Windows and Linux environments. Scripting experience ...

CEXEC, Inc.

Systems Engineer

Washington, DC · On-site

$155K - $479K/yr

Systems Engineer: CEXEC, Inc. is seeking a highly motivated, energetic, and results-oriented ... The selected candidate will provide technical expertise in Air Traffic Control (ATC) voice ...

CEXEC, Inc.

Systems Engineer

Washington, DC · On-site

$155K - $479K/yr

Systems Engineer: CEXEC, Inc. is seeking a highly motivated, energetic, and results-oriented ... The selected candidate will provide technical expertise in Air Traffic Control (ATC) voice ...

Cexec

Systems Engineer

Washington, DC · On-site

$155K - $479K/yr

Systems Engineer: CEXEC, Inc. is seeking a highly motivated, energetic, and results-oriented ... The selected candidate will provide technical expertise in Air Traffic Control (ATC) voice ...

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How much do voice systems engineer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for voice systems engineer in the United States is $51.85, according to ZipRecruiter salary data. Most workers in this role earn between $44.71 and $60.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Voice Systems Engineer, and why are they important?

To thrive as a Voice Systems Engineer, you need a solid understanding of voice communications technologies, networking principles, and a relevant degree or equivalent experience. Familiarity with VoIP platforms, SIP protocols, PBX systems, and certifications like Cisco CCNA Collaboration or CompTIA Network+ are typically required. Excellent problem-solving, communication, and project management skills help you address client needs and coordinate with IT teams effectively. These skills ensure reliable, secure, and efficient voice infrastructures critical for seamless business communications.

What are Voice Systems Engineers?

Voice Systems Engineers are IT professionals who design, implement, and maintain voice communication systems within organizations. They work with technologies such as VoIP (Voice over Internet Protocol), PBX (Private Branch Exchange), and unified communications platforms to ensure reliable and efficient voice services. Their responsibilities often include configuring hardware and software, troubleshooting voice network issues, and optimizing system performance. Voice Systems Engineers play a critical role in ensuring that businesses have seamless internal and external communication capabilities.

What is the difference between Voice Systems Engineer vs VoIP Engineer?

AspectVoice Systems EngineerVoIP Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Voice, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise networksVoIP systems, network infrastructure
Industry UsageTelecom providers, large enterprisesIT firms, service providers

Both roles require similar certifications and often work in enterprise or telecom environments. A Voice Systems Engineer focuses on designing and maintaining overall voice communication systems, while a VoIP Engineer specializes in internet-based voice solutions. The roles overlap but differ in scope and specific technical focus.

How does a Voice Systems Engineer typically collaborate with other IT teams within an organization?

Voice Systems Engineers frequently work alongside network engineers, IT support staff, and cybersecurity teams to ensure seamless integration of voice solutions with the broader IT infrastructure. Collaboration often involves coordinating on system updates, troubleshooting cross-platform issues, and implementing security protocols for voice networks. Effective communication and teamwork are essential, as voice systems are interconnected with data networks and require joint efforts to maintain reliability and performance. This collaborative environment provides opportunities to learn from other specialties and contribute to cohesive technology solutions.
More about Voice Systems Engineer jobs
Who are the top companies hiring for Voice Systems Engineer jobs? The top employers for Voice Systems Engineer jobs are:
What job categories do people searching Voice Systems Engineer jobs look for? The top searched job categories for Voice Systems Engineer jobs are:
What are popular job titles related to Voice Systems Engineer jobs? For Voice Systems Engineer jobs, the most frequently searched job titles are:
Voice Systems Engineer jobs near you

Telecom Voice Engineer

Tata Consultancy Service Limited

Chicago, IL • On-site

$80K - $100K/yr

Full-time

Posted 19 days ago

Job description

Telecom Voice Engineer
We are seeking an experienced and innovative M&A Voice Engineer specializing in Genesys Cloud integrations to join our IT/Unified Communications team. This role will focus on managing the design, integration, and implementation of Genesys Cloud solutions during mergers and acquisitions (M&A). The ideal candidate will also have a strong background in Microsoft Teams and Cisco VoIP technologies as backup expertise. This position is project-based, ensuring seamless transitions of voice systems while collaborating with cross-functional teams. They will be expected to work effectively with key business stakeholders and the IT team, providing advice, communicating key decisions and ensuring IT solutions adhere to appropriate standards.
• M&A Genesys Cloud Integration:
o Lead the assessment, design, and deployment of Genesys Cloud platforms during M&A activities.
o Evaluate legacy contact center infrastructures and recommend integration or migration strategies.
o Collaborate with business units to ensure Genesys Cloud solutions align with organizational goals.
• Genesys Cloud Configuration:
o Configure and optimize Genesys Cloud applications, routing, and workforce management systems.
o Manage and integrate telephony solutions with SIP trunks and cloud infrastructure.
o Develop and implement call flow designs and routing strategies to ensure operational continuity.
• Microsoft Teams and Cisco VoIP Support:
o Serve as backup support for Microsoft Teams Phone System configurations, including Direct Routing and SBC management.
o Provide expertise on Cisco Unified Communications Manager (CUCM) systems during M&A activities if required.
o Assist with integration of hybrid communication environments as needed.
• Collaboration and Communication:
o Work closely with IT, network, and security teams to ensure Genesys Cloud integration aligns with broader infrastructure.
o Provide technical expertise and training to internal stakeholders during M&A projects.
o Collaborate with vendors and service providers to address system issues and escalate as needed.
• 5+ years of experience in voice engineering with a focus on Genesys Cloud implementations.
• Strong knowledge of Genesys Cloud architecture, call routing, and telephony integrations.
• Familiarity with Microsoft Teams Phone System and Cisco VoIP solutions.
• Demonstrated experience in M&A voice system integrations and migrations.
• Strong understanding of SIP, QoS, VLANs, and cloud telephony solutions.
• Excellent analytical and problem-solving skills, with the ability to work under tight deadlines.
• Certifications such as Genesys Cloud Certified Professional (GCP-GC) or Microsoft Teams Voice Engineer Expert.
• Experience with contact center analytics and reporting tools.
• Knowledge of hybrid telephony environments and cloud migration strategies.
• Familiarity with regulatory compliance for voice systems (e.g., E911).
• Strong project management and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to adapt to rapidly changing environments and requirements during M&A activities.
• Proactive problem solver with a focus on delivering high-quality results.
• Ideally educated to degree level or equivalent
• Cisco certifications in Routing and Switching preferred
Salary Range- $80,000-$100,000 a year
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