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Visitor Experience Manager Jobs (NOW HIRING)

Guest Experience Manager

Mariemont, OH · On-site

$40K - $50K/yr

From greeting first-time visitors to executing sold-out premieres, the Guest Experience Manager sets the tone for the theatre. Responsibilities * Lead all front-of-house operations. * Manage ...

Apply today to help us become the preferred destination for families visiting this exciting part of ... As our Guest Experience Manager, your mission is to create unforgettable guest experiences that ...

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

New

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

New

... visit and audit results by developing strategies using company programs, tools, and resources to ... Leadership management: experience with attracting, developing, and motivating top talent, swiftly ...

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Visitor Experience Manager information

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How much do visitor experience manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for visitor experience manager in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

How does a visitor experience manager typically collaborate with other departments to enhance guest satisfaction?

A Visitor Experience Manager works closely with teams such as marketing, operations, customer service, and education to ensure every touchpoint of a guest's visit is positive and memorable. This often involves coordinating with marketing to align messaging, partnering with operations to streamline visitor flow, and working with front-line staff to gather feedback and address concerns promptly. Regular interdepartmental meetings and clear communication channels are essential for aligning strategies and maintaining a cohesive guest experience. Collaboration ensures that improvements are data-driven and responsive to visitor needs.

What are the key skills and qualifications needed to thrive as a visitor experience manager, and why are they important?

To thrive as a Visitor Experience Manager, you need expertise in customer service, event planning, and team leadership, often supported by a degree in hospitality, arts management, or a related field. Familiarity with ticketing software, CRM systems, and feedback analysis tools is typically required. Strong communication, problem-solving, and organizational skills help you create memorable experiences and manage diverse teams. These skills ensure visitors have a positive, seamless experience, which is vital for repeat attendance and organizational reputation.

What does a visitor experience manager do?

A Visitor Experience Manager is responsible for ensuring that guests have a positive and memorable experience at a venue, such as a museum, gallery, park, or attraction. They oversee visitor services, manage front-line staff, handle feedback and complaints, and work to improve the overall experience. Their role often includes coordinating events, developing educational programs, and ensuring that facilities are welcoming and accessible. They also analyze visitor data to identify areas for improvement and collaborate with other departments to enhance offerings.
More about Visitor Experience Manager jobs
What cities are hiring for Visitor Experience Manager jobs? Cities with the most Visitor Experience Manager job openings:
What are the most commonly searched types of Visitor Experience jobs? The most popular types of Visitor Experience jobs are:
What states have the most Visitor Experience Manager jobs? States with the most job openings for Visitor Experience Manager jobs include:
What job categories do people searching Visitor Experience Manager jobs look for? The top searched job categories for Visitor Experience Manager jobs are:
Infographic showing various Visitor Experience Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

Coordinator of Visit Experience

La Salle University

Philadelphia, PA • On-site

$20 - $25.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago


La Salle University rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

15th of 616 rated colleges and universities


Job description

Position Overview
Position Title Coordinator of Visit Experience Department 522000 - Admissions Position Type Regular Position Classification Full-Time, 12 months Grant/Gift Funded (all or a portion)? No If Temporary or Grant Funded, Start Date and End Date
Position Description/Posting Details
Posting Number S1456P Position Summary
The Coordinator of Visit Experience serves as the operational lead for campus visit programs, admissions events, and student visitor experience initiatives. Providing direct support to the Director of Visit Experience, this position oversees the daily execution of visit operations, develops student leaders, coordinates large-scale events, and partners with departments across the university to create welcoming, organized, inclusive and engaging experiences for prospective students and their families.
The role also entails building trainings for all students on the topics of professionalism, public speaking skills, and polished behaviors for the workforce and visitor facing environment. The Coordinator of Visit Experience must have the ability to interact in a positive and professional manner with students, faculty, administrators, staff and the public. It is critical that the coordinator possesses and utilizes excellent customer service as it relates to hosting campus guests, the ability to support and plan large-scale events, and has an eye for detail.
Essential Duties
Essential Duties:
Visitor Experience Operations
  • Coordinate and support the prospective student visit experience, including daily campus tours, group visits, special events, and other recruitment activities.
  • Plan and execute school and community group visits from start to finish, including scheduling, reserving campus spaces, coordinating student tour guides, and communications.
  • Ensure daily visitor logistics are in place, including reserved parking signage, parking passes, visitor communications, and other hospitality-related details.
  • Manage inventory of visit and event materials.
  • Regularly assess admissions events and visit programs, recommending improvements based on feedback, observations, and previous successes.
  • Offer creative ideas and process improvements that enhance visitor engagement, event quality, and operational effectiveness.
Event Planning & Logistics
  • Assist in the planning and execution of all major admissions events and campus visit programs.
  • Ensure event information across websites, emails, and other communication platforms is accurate and up to date.
  • Assist with the planning and execution of university-wide events as requested, including leading assigned event components and coordinating staff and student assignments.
Student Leadership & Development
  • Provide daily supervision and support for the Admissions Campus Explorers (ACE) and Student Team for Admissions and Recruitment (STAR) student staff.
  • Design, facilitate, and continuously improve training and professional development for ACE and STAR student employees, with an emphasis on professionalism, public speaking, customer service, and visitor engagement.
  • Develop and maintain weekly student work schedules, assign daily responsibilities, monitor progress, and provide coaching and performance feedback.
  • Foster student leadership by mentoring and developing student employees to serve as effective representatives for La Salle University.
Cross-Campus Partnerships & Communication
  • Build and maintain collaborative relationships with Enrollment staff and university partners (staff, faculty, vendors, etc.) to ensure admissions events and visit programs are effectively planned and executed.
  • Provide day-to-day operational support to the Visit Experience team, collaborating with professional and student staff to ensure successful execution of department initiatives.
  • Collaborate with various departments to enhance the prospective student experience and support campus recruitment initiatives.
Secondary Responsibilities

  • Work collaboratively with other divisional and University-wide departments to enhance the student experience, especially related to on campus recruitment activities.
  • Maintain the Enrollment Division calendar of events and communicate scheduling updates as appropriate.
  • Ensure print and digital visit materials remain current, accurate, and aligned with university messaging.
  • Oversee other administrative tasks.
  • Perform other related duties as assigned.
# of Direct Reports 0 Required Qualifications

  • Associate's degree.
  • Ability to work as part of a team.
  • Ability to multi-task.
  • Mentorship skills for college-age students.
  • Strong organizational skills with a focus on details.
  • Excellent interpersonal skills.
  • Experience in event planning.
  • Experience working in higher education or a related field.
  • Knowledge of and commitment to the mission of La Salle University.
Preferred Qualifications
  •  Bachelor's degree
  • Knowledge of marketing best practices in higher education related to enrollment, advancement, and institutional branding.
  • Previous experience working in a higher education environment.
  • Strong customer service orientation and experience in developing recruiting and communication strategies.
  • Previous experience developing trainings for young people, working in guest relations or providing tours.
  • Previous experience using Technolutions Slate CRM.
Physical Requirements and/or Unusual Work Hours
  • This is an on-site.
  • Evening and weekend events as needed during peak recruitment times.
  • Will require event set ups which could include assisting with the moving of tables, chairs, etc.
Special Instructions to Applicant
La Salle University is dedicated to fostering a welcoming and respectful environment where all individuals can thrive. We seek candidates who will contribute to a positive, inclusive, and supportive community, and who are committed to working collaboratively with students, fostering critical thinking, supporting their success, and helping them realize their full potential.
La Salle University offers its eligible employees comprehensive medical and dental plans, employer paid life and disability insurance, retirement benefits, generous paid time off (vacation, sick leave, and holidays), and tuition benefits such as no cost undergraduate and graduate degree programs for its employees (with no wait period) and no cost undergraduate degree programs for its employees' dependents (after completing the required years of service).
Posting Information
Application Open Date 07/30/2026 Application Close Date Application Open To Internal and External Applicants

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