ZipRecruiter

Log In

1

Virtual Support Jobs in Madison, WI (NOW HIRING)

Live the Dash Travel

Travel Support Advisor

Madison, WI · On-site

In this fully virtual role, you'll assist clients throughout their travel journey - from planning to post-trip follow-up - ensuring they feel supported every step of the way. If you enjoy helping ...

Beacon Technologies

Desktop Support

Madison, WI · On-site

$33 - $39/hr

Support and maintenance of Operating Systems for user workstations (5 years or more required ... Microsoft Teams video and potential onsite, or virtual second round. Contract Duration: 6/30/27 ...

New

Flad Architects

Computer Support Specialist

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide support for mobile devices, phone system, virtual meetings, audio-visual, and other conference room/display equipment. * Conduct IT orientation for new employees and provide user training on ...

Flad Architects

Computer Support Specialist

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide support for mobile devices, phone system, virtual meetings, audio-visual, and other conference room/display equipment. * Conduct IT orientation for new employees and provide user training on ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

The primary responsibilities are to support, test, maintain and install in the following areas ... Microsoft Teams video and potential onsite, or virtual second round. Onsite or Remote: Candidate ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

The primary responsibilities are to support, test, maintain and install in the following areas ... Microsoft Teams video and potential onsite, or virtual second round. Onsite or Remote: Candidate ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

The primary responsibilities are to support, test, maintain and install in the following areas ... Microsoft Teams video and potential onsite, or virtual second round. Onsite or Remote: Candidate ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Serve as the senior technical escalation point for complex desktop, virtual desktop, and endpoint ... Bachelor's Degree and 4 years in desktop support installing, configuring, and managing Windows ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of ... Serve as the senior technical escalation point for complex desktop, virtual desktop, and endpoint ...

previous pagenext page

Showing results 21-40

All JobsSupport JobsVirtual Support JobsVirtual Support Jobs in Madison, WI

Virtual Support information

See Madison, WI salary details

$14

$26

$45

How much do virtual support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual support in Madison, WI is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.56 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Madison, WI?

The most popular types of Support jobs in Madison, WI are:

What are popular job titles related to Virtual Support jobs in Madison, WI?

For Virtual Support jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Madison, WI look for?

The top searched job categories for Virtual Support jobs in Madison, WI are:

What cities near Madison, WI are hiring for Virtual Support jobs?

Cities near Madison, WI with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,592 per year, or $26.2 per hour.

Nurse Practitioner/Physician Assistant - Virtual Primary Care

UWHealth

Madison, WI

$109K - $142K/yr

Full-time

Posted 3 days ago

New

Job description

Work Schedule: 
100% FTE, Monday - Friday between the hours of 8:00 AM - 5:00 PM. No holidays or call.


Be part of something remarkable

As an Advanced Practice Provider, you'll play an integral role in our care teams by providing high-quality, cost-effective care to patients.

Be part of something remarkable. UW Health is pioneering a new model of primary care access and clinician support. In this 100% virtual position, you will work at the top of your license to provide both scheduled visits and dedicated, asynchronous In-Basket cross-coverage for PCPs who are out. The ideal candidate is proficient in navigating electronic health records, has strong independent clinical judgment with the ability to safely triage and manage unfamiliar patients in a virtual setting, and is adaptable and capable of pivoting between scheduled video visits and dedicated time for asynchronous chart review.

We are seeking a Nurse Practitioner OR Physician Assistant to:

  • Manage patient health needs as part of an interdisciplinary team through virtual primary care 
  • Provide valuable clinical care by assessing, diagnosing, creating treatment and management plans appropriate for age, patient acuity and clinical condition via virtual health modalities.
  • Be an integral part of in basket work, workflows and coverage for team members who are out

At UW Health, you will have:

  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
  • Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
  • Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement

  • The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions

Education:

Minimum -

If Nurse Practitioner: Master's or Doctorate's degree from accredited Nursing Program

If Physician Assistant: Bachelor's or Master's degree from accredited PA Program

Licenses and Certifications:

If Nurse Practitioner: Active RN and APNP license in State of Wisconsin AND Active board certification as a NP in the following: Adult; Adult/Gerontology Primary Care; Family.

If Physician Assistant: Active PA license in State of Wisconsin AND Active PA board certification.

All Nurse Practitioner and Physician Assistant applicants must have: Active DEA license or ability to apply for such license prior to or upon hire. CPR certification and advanced life support certifications if relevant to practice area (ACLS, PALS, NRP).

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Description

UW Medical Foundation Benefits

Apply