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Virtual Support Jobs in Madison, WI (NOW HIRING)

RN - eICU (on-site)

Madison, WI · On-site

$40.30 - $60.45/hr

Provide virtual support from our in-person command center in Madison to critically ill adult patients both internally and regionally - allowing patients to stay in their home hospitals while still ...

Provide virtual support from our in-person command center in Madison to critically ill adult patients both internally and regionally - allowing patients to stay in their home hospitals while still ...

Provide virtual support from our in-person command center in Madison to critically ill adult patients both internally and regionally - allowing patients to stay in their home hospitals while still ...

RN - eICU (on-site)

Madison, WI · On-site

$40.30 - $60.45/hr

Provide virtual support from our in-person command center in Madison to critically ill adult patients both internally and regionally - allowing patients to stay in their home hospitals while still ...

Provide virtual support from our in-person command center in Madison to critically ill adult patients both internally and regionally - allowing patients to stay in their home hospitals while still ...

Provide virtual support from our in-person command center in Madison to critically ill adult patients both internally and regionally - allowing patients to stay in their home hospitals while still ...

Provide virtual support from our in-person command center in Madison to critically ill adult patients both internally and regionally - allowing patients to stay in their home hospitals while still ...

Showing results 21-40

Virtual Support information

See Madison, WI salary details

$14

$26

$45

How much do virtual support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for virtual support in Madison, WI is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.56 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.

What are the most commonly searched types of Support jobs in Madison, WI?

The most popular types of Support jobs in Madison, WI are:

What are popular job titles related to Virtual Support jobs in Madison, WI?

For Virtual Support jobs in Madison, WI, the most frequently searched job titles are:

What cities near Madison, WI are hiring for Virtual Support jobs?

Cities near Madison, WI with the most Virtual Support job openings:

Infographic showing various Virtual Support job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 2% Temporary, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $54,592 per year, or $26.2 per hour.

RN - eICU (on-site)

UW Health

Madison, WI • On-site

$40.30 - $60.45/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 21 days ago


UW Health rating

7.9

Company rating: 7.9 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

111th of 898 rated healthcare providers


Job description

eICU Registered Nurse

Work Schedule:

75% FTE, 12-hour day/evening shift 7:00 am - 7:00 pm with a two in six weekend rotation. Holiday rotation required. You will work 100% on-site at 8501 Excelsior Dr in Madison, WI.

Pay:

Additional components of compensation include impressive shift differentials - $4/hour evening, $5/hour night and $4.25/hour weekend differential as applicable for hours worked.

The eICU at Wisconsin's top-ranked hospital is growing and we are seeking experienced critical care RNs to join our dedicated nursing team - one that has a combined average of 20 years of ICU experience! This is your opportunity to use your expertise in a cutting-edge environment that advances care, elevates practice, and virtually supports nurses providing care to critically ill adult patients on 15 different units at 13 hospitals across Wisconsin and Illinois.

As a Registered Nurse (RN) in the eICU, you will:

  • Provide virtual support from our in-person command center in Madison to critically ill adult patients both internally and regionally – allowing patients to stay in their home hospitals while still being able to receive the higher level of care that UW Health delivers.
  • Be a champion of proactive care and round on an average of 35-40 patients per shift, assist with admissions, and rapidly respond to changing patient conditions through advanced e-care monitoring technology.
  • Work onsite alongside a motivated team of professionals that includes fellow RNs, nursing assistants and a board certified intensivist each shift providing support to patients with acute illnesses as well as management of chronic conditions.
  • Participate in quality improvement initiatives and lead practice change while also collaboratively mentoring RNs at regional sites through the mentorship program.

At UW Health, you will have:

  • An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher).
  • Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
  • Acuity based staffing ratios for optimal safety.
  • A strong shared governance structure which assures every nurse has a voice.
  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
  • A place where nursing excellence is recognized and celebrated in our inpatient and outpatient settings through several award programs.
  • Tuition benefits eligibility on day one of employment - UW Health invests in your professional growth as a nurse by helping pay for coursework associated with career advancement.
  • The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications:

  • Bachelor's Degree in Nursing (BSN) Preferred

Work Experience:

  • eICU: Two (2) years of nursing experience Required
  • Relevant RN Experience Preferred

Licenses & Certifications:

  • Licensed as a Registered Nurse (RN) in the State of WI or holds a license issued by a jurisdiction that has adopted the nurse licensure compact Upon Hire Required
  • Current CPR/BLS Certification Upon Hire Required
  • ACLS within 6 months Required
  • Relevant certification Preferred

Our Commitment to Social Impact and Belonging:

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Administrative Facilities:

- UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. Job Description UW Hospital and Clinics benefits

Job Info
  • Job Identification 51415
  • Legal Employer University of Wisconsin Hospitals and Clinics Authority
  • Locations 8501 Excelsior Dr, Madison, WI, 53717, US (On-site)
  • Job Category Registered Nurse (non-mgmt)
  • Job Function Registered Nurse
  • Regular or Temporary Regular
  • FTE 0.75
  • Pay Range $40.30 - $60.45 / hour

What UW Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About UW Health

Sourced by ZipRecruiter

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Industry

Health care and social assistance and hospitals

Company size

10,000+ Employees

Headquarters location

Madison, WI, US