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Virtual Support Jobs in Madison, WI (NOW HIRING)

Baker Tilly

Sr. Administrative Business Partner

Madison, WI · On-site

$21.59 - $37.75/hr

For geo support: managing onsite and virtual leadership meetings, boardroom logistics, AV, catering, visitors, and event needs. For queue support: schedule onsite and virtual meetings and coordinate ...

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$14

$26

$45

How much do virtual support jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual support in Madison, WI is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.56 per hour, depending on experience, location, and employer.

What Are Virtual Support Jobs?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a Virtual Support Specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by Virtual Support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is a Virtual Support specialist?

A Virtual Support specialist is a professional who provides customer service, technical assistance, or administrative support remotely, typically via email, chat, or phone. They help clients or customers resolve issues, answer inquiries, and ensure a smooth digital experience without being physically present in an office. Virtual Support roles are common in various industries, including tech, retail, healthcare, and finance. This job requires strong communication skills, technical aptitude, and the ability to multitask effectively in a remote environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Madison, WI? The most popular types of Support jobs in Madison, WI are:
What are popular job titles related to Virtual Support jobs in Madison, WI? For Virtual Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Madison, WI look for? The top searched job categories for Virtual Support jobs in Madison, WI are:
What cities near Madison, WI are hiring for Virtual Support jobs? Cities near Madison, WI with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Madison, WI as of May 2026, with employment types broken down into 4% As Needed, 63% Full Time, 25% Part Time, 4% Temporary, and 4% Contract. Highlights an 42% Physical, 19% Hybrid, and 39% Remote job distribution, with an average salary of $54,592 per year, or $26.2 per hour.

Physician, Emergency Medicine - Telemedicine Opportunity - DrHouse

Dr House LLC

Madison, WI • Remote

$210K/yr

Other

Medical, PTO

Posted 16 hours ago

Job description

Board-Certified Emergency Medicine Physicians

Imagine helping patients receive high-quality care without leaving their homes. At DrHouse, we are building a new model of virtual healthcare that is fast, accessible, and centered on both patient and provider experience.

DrHouse is seeking board-certified Emergency Medicine physicians to join our growing telemedicine team. This is a telehealth position open to physicians licensed in Wisconsin (WI). Providers may reside anywhere in the state, including major metropolitan areas, rural regions, and underserved communities throughout Wisconsin.

This role offers the flexibility to design a schedule that supports work-life balance while delivering high-quality, patient-centered virtual care statewide.

We are looking for physicians who bring both clinical excellence and compassion to an innovative telemedicine platform. In this role, you will manage a broad spectrum of clinical cases, including primary care, urgent care, men's and women's health, and chronic conditions, all delivered through secure virtual consultations.

What You'll Be Doing

  • Conduct video-based appointments for non-emergency issues.
  • Treat patients in internal medicine and related areas such as urgent care, gynecology, and obesity care.
  • Design personalized treatment plans supported by current clinical guidelines.
  • Record encounters using our efficient EHR tools for accurate follow-up and prescriptions.
  • Collaborate remotely with other clinicians to deliver coordinated, high-quality care.
  • Stay updated on telehealth standards and evolving best practices.

Who You Are

  • MD or DO with board certification in Internal Medicine, Family Medicine, Emergency Medicine, or OB/GYN.
  • ABOM certification is a plus.
  • Licensed in multiple U.S. states (ideally including CA, TX, or IL).
  • Comfortable using digital platforms and practicing in a fully remote environment.
  • Excellent communicator who connects easily with patients virtually.

Nice to Have

  • Telemedicine experience or strong interest in virtual care.
  • Passion for obesity and chronic disease management.
  • Comfort providing preventive and lifestyle guidance.

What You'll Get

  • Annual salary starting at $210,000, plus potential performance bonuses.
  • Flexible, fully remote schedule that fits your lifestyle.
  • Support for state licensing through the IMLC Compact.
  • 25 days of PTO and room for career growth in a rapidly expanding digital health company.
  • A diverse, mission-driven community of clinicians committed to equitable healthcare access.

At DrHouse, we believe healthcare should be as simple as a click—and that great doctors make that possible. Join us in reshaping how care is delivered.

Apply