Virtual Assistant Jobs in Madison, WI (NOW HIRING)

The Instructional Designer - Assistant is responsible for assisting in the design, implementation, and evaluation of training and development programs for employees within the Universities of Wisconsin. This position will assist in developing and delivering in-person, virtual and asynchronous learning. Collaborate with various departments to identify training needs, develop content, deliver training, and assess the effectiveness of the training programs. This role requires basic knowledge of instructional design skills, adult learning principles and excellent communication abilities.

Work Location
The office location is located at 660 West Washington, Madison, WI. An in-office requirement is expected three (3) days per week, and two days may be worked off-site/remote. Telecommuting agreements are subject to change at any time.

Major responsibilities of the position include but are not limited to:

Assist in developing objectives for learning and ensure they are aligned with business documentation and end-user business processes

Assist in facilitating professional development courses including activities and guides learning to align with existing curriculum

Assist subject matter experts in developing content, prepare and update specialized instructional materials and assessment tools to align with unit objectives and strategy

Assist with needs assessments and evaluations to support ongoing development and improvement of learning experiences for customers

Assist in reviewing and analyzing course evaluation data and determine appropriate action to incorporate feedback

Assist in measuring participant performance and progress utilizing assessment tools to align with established mission and philosophy

Assist others to serve as a subject matter expert, point of contact, and communicates with program affiliates, audiences, and stakeholders providing information and guidance on adult learning materials and standards

UW-Shared Services provides payroll, benefits, business services, and reporting services to UW employees and universities. UW-Shared Services exists to standardize processes, consolidate operations, and streamline administrative practices to provide high quality services while improving administrative efficiency and effectiveness. In addition to providing high quality services, Service Operations brings value to UW institutions by reducing administrative burden and cost, thereby allowing them to invest time and resources into activities which are more central to their mission.

The Instructional Designer - Assistant (Official Job Title: Training & Organizational Development Specialist I) is a full-time, salaried (exempt), academic staff, position. Well-qualified candidates can expect a starting annual salary within a range of $50,000. - $65,000. commensurate with the candidate's education, related experience, and qualifications.

• Bachelor's Degree in instructional design or related field OR one (1) year of related working experience in a business setting
• Knowledge of adult learning theories and instructional design principles in a professional work environment to develop and deliver in-person, virtual and asynchronous learning.
• Knowledge of or ability to learn complex business processing to design and develop learning experiences
• Effective written and oral communication, presentation, and interpersonal skills
• Demonstrated skill and experience providing excellent customer service to internal and external customers.

• Three (3) or more years of technical training course development and training for employees
• Experience in instructional design using Articulate 360, Captivate or similar tools to design and creating interactive eLearning content
• Experience with a variety of learning technology including learning management systems, and online conference technology, such as Zoom and Microsoft Teams
• Basic knowledge of graphic design elements and techniques to create useful and meaningful visuals
• Planning, organization, and project management skills
• Knowledge of Workday or other ERP application fundamentals
• Experience working in the public sector or higher education

Applicant screening will begin immediately and be ongoing through July 26, 2026. However, applications may be accepted until the position has been filled.

To receive full consideration, applicants are required to apply online and provide in PDF format a Resume and Cover letter addressing your experience and education as it applies to all minimum and preferred qualifications.

Questions may be addressed to angie.koppen@uwss.wisconsin.edu.

If you need to request an accommodation because of a disability, you can find information about how to make a request by contacting uwshr@wisconsin.edu.

This offer of employment is conditional pending the results of a criminal background check and a reference check process that includes questions regarding employee misconduct, sexual violence, and sexual harassment. If you have prior work history within the past 7 years with the Universities of Wisconsin, your personnel file will also be reviewed for employee misconduct. If the results are unacceptable, the offer will be withdrawn or, if you have started employment, your employment will be terminated.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on, before, or after the effective date of appointment.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. . 19.36(7).

Universities of Wisconsin employees receive an excellent benefits package. To learn more about the benefits package, review the Faculty, Academic Staff & Limited Appointees or University Staff Please see this link for total compensation information: Universities of Wisconsin Health & Retirement Contributions Estimator to provide you with total compensation information.

The Universities of Wisconsin provides statistics on campus crime in its Annual Security Report. For more information on university campus statistics see https://www.wisconsin.edu/compliance/clery/.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.