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Virtual Support Jobs in Dallas, TX (NOW HIRING)

OneSource Virtual

Product Owner

Coppell, TX · On-site +1

Leverage Payroll Tax knowledge to evaluate, consult, and provide effective analysis in support of the development and implementation of OneSource Virtual's proprietary software solutions. * Act as ...

OneSource Virtual

COBRA Specialist

Coppell, TX · On-site +1

The COBRA Specialist supports and services clients as well as COBRA participants for whom OneSource Virtual contracted to provide COBRA Administration Essential Functions/Duties/Responsibilities

HomePro

Virtual Electrician

Carrollton, TX · On-site +1

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary HomePro is seeking an experienced Virtual Electrician to join our growing ... Support field technicians by diagnosing complex issues, validating findings, and recommending ...

HomePro

Virtual Electrician

Carrollton, TX

$24.25 - $33/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary HomePro is seeking an experienced Virtual Electrician to join our growing ... Support field technicians by diagnosing complex issues, validating findings, and recommending ...

One Medical

Virtual Primary Care Physician

Dallas, TX

$262K - $278K/yr

Minimum of 25 state licenses and willingness to obtain and maintain additional licenses with the support of our One Medical Credentialing Team Preferred: * Experience with virtual care and/or virtual ...

Stratford Davis

Virtual Sales Associate

Dallas, TX · Remote

$85K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

As a Virtual Sales Associate, you will connect directly with clients, assess their unique goals ... Nurture ongoing client relationships by offering continuous support and regular updates.

New

The Beck Group

Virtual Solutions Specialist

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support MEPF sleeve modeling, pre-architectural modeling, and other early construction modeling ... Follow Virtual Solutions standards, processes, and technologies and apply them consistently across ...

The Beck Group

Virtual Solutions Specialist

Dallas, TX · On-site +1

$81K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support MEPF sleeve modeling, pre-architectural modeling, and other early construction modeling ... Follow Virtual Solutions standards, processes, and technologies and apply them consistently across ...

The Beck Group

Virtual Solutions Specialist

Dallas, TX · On-site

$81K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support MEPF sleeve modeling, pre-architectural modeling, and other early construction modeling ... Follow Virtual Solutions standards, processes, and technologies and apply them consistently across ...

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Virtual Support information

See Dallas, TX salary details

$14

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$44

How much do virtual support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for virtual support in Dallas, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Dallas, TX?

The most popular types of Support jobs in Dallas, TX are:

What are popular job titles related to Virtual Support jobs in Dallas, TX?

For Virtual Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Dallas, TX look for?

The top searched job categories for Virtual Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Virtual Support jobs?

Cities near Dallas, TX with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,596 per year, or $25.8 per hour.

Tax Data Specialist (Evergreen)

OneSource Virtual

Coppell, TX • On-site, Remote

Full-time

Re-posted 19 days ago

OneSource Virtual rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 491 rated business services

Job description

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more-all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let's make the day more doable. Find your company's solution at www.onesourcevirtual.com.
Position Summary/Objective
The Tax Data Specialist is responsible for maintaining tax profile data for OSV customers. The role is responsible for processing profile update requests directly from customers via customer cases as well as capturing electronic/published data from Federal, State, Local, and Territorial taxing agencies and facilitating the data input with a high level of accuracy into multiple systems (TaxEx, Workday, etc.).
Essential Functions/Duties/Responsibilities
  • Act as primary point of contact for customers in regard to systems, basic tax inquiries and tax applications.
  • Responsible for managing cases for assigned customer team(s) to provide professional and timely responses to internal and external customers, while working with other departments as needed.
  • Maintain customer information by updating information on internal systems, including but not limited to TPA, rate information, customer profile details, etc.
  • Support and manage proactive customer cases regarding Workday data and/or configuration anomalies that will impact filing.
  • Provide feedback to leadership in regard to missing FAQs or customer knowledge so inquiries can be addressed more quickly and accurately
  • Review and analyze employee and employer level Payroll Tax data on behalf of customers.
  • Meet quality and production metrics outlined for position
  • Perform additional duties and special projects, as assigned.

Competencies
  • Strong verbal and written communication skills
  • Ability to establish and maintain effective working relationships
  • Proficient in Microsoft Office Suite, including Excel
  • Data Analytics
  • Attention to detail and organized
  • Strong time management skills
  • Ability to manage multiple projects with various deadlines in a fast-paced work environment
  • Working knowledge of tax rules and requirements

Supervisory Responsibility
None
Qualifications and Experience
  • Working knowledge and language of the following business areas: Payroll and Payroll Tax
  • 2+ years of customer service experience

Preferred Skills
  • Experience with multistate business tax registrations and/or licensing is highly desired
  • Associate degree in related field preferred
  • Payroll outsourcing experience preferred
  • Previous experience working with either TaxEx OR Workday, PeopleSoft or other ERP HR/Payroll systems/applications preferred

#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

What OneSource Virtual employees say

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