Virtual Operations Manager Jobs in Seattle, WA (NOW HIRING)

Are you passionate about engineering excellence. Do you excel in a fast-paced environment collaborating with world class technical leaders. Do you obsess over customers and delivering innovative new products and services.

If so, Amazon Web Services wants to meet you. The Virtual Private Cloud (VPC) team is looking for a data-driven, detail-oriented leader who can influence teams to deliver results and create impact for our customers. This is a challenging and highly visible position responsible for managing multiple projects and driving results across our teams.
We are the foundation for cloud networking upon which almost all other AWS services are built

Every time a customer launches a new virtual EC2 instance, our services are part of the instance launch process. As you go through your daily life at work or home, you can directly see the impact of our services on common popular applications such as Amazon.com, NFL, Prime Video, Netflix, Aibnb, Pinterest, Stripe, F1 racing, Comcast and so many others, along with Anthropic and OpenAI who are now running their LLM workloads using Amazon VPC networking. We work directly with some of the best customers in the world to help them build amazing applications.
Technical Program Managers are force multipliers who represent service teams to senior leadership and enable their teams to deliver business value through engineering excellence

As a Sr. TPM, you will be responsible for identifying the stakeholders, working with leadership to develop a vision, roadmaps and execution strategies for business programs that are supported by service teams. TPMs handle complex inter-team dependencies and bridge the gaps in technical management.

You will need to work with professionals in many different domains including finance, engineering, engineering management, and support. Successful candidates will have a strong technical background, be detail-oriented, have excellent problem solving and communication abilities, and poses a deep understanding of product design and implementation details. Candidate's technical expertise and operational excellence will raise the bar and influence the team's decisions and drive secure and robust solutions which have great customer experience.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time

Are you ready to embrace the challenge. Come build the future with us.
Key job responsibilities
You'll drive software and networking programs to meet the ever-growing customer demand for our services.
You'll manage competing cross-organizational projects on a global scale.
You'll interact directly with Product Managers, Software Engineers, Engineering Managers, Technical Program Managers, and other senior leaders across multiple AWS organizations.
You will run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles. You will proactively identify blockers and resolve them before they impact projects.
You'll work with engineers to develop detailed and creative solutions to complex problems

You will identify or create simple, scalable solutions for big problems.
You'll drive simplification efforts in engineering and project/program management, and architectures to unblock innovation.
You'll partner with multiple teams across various locations to ensure priorities are agreed and outcomes are delivered.
A day in the life
Technical Program Managers in the VPC organization have a wide range of responsibilities: we work with Product Management and Engineering teams to build the core networking features and capabilities for all AWS customers. We drive programs which require coordination across multiple teams and disciplines to deliver the highest quality networking experience for our customers. As we own one of the largest public cloud networks in the world, there is no blue print at our scale to solve every problem

We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Come build with us!
About the team
The future of the cloud is networking and the future of networking is software-defined networking. Our team handles all of the AWS customer requests for creating and building their virtual network in the cloud - something we call the Virtual Private Cloud (VPC).

This includes managing VPCs, Subnets, Security Groups, Internet Gateways (IGWs), Routes, Peerings, Elastic IPs (EIPs), and Elastic Network Interfaces (ENIs. Every time someone launches a new virtual instance within EC2, they are using one of our services. From a technical perspective, our services are written using a combination of Rust, Java, and C, along with a few other interesting internal proprietary technologies.