SummaryThe National Gallery of Art welcomes all people to explore art, creativity, and our shared humanity. Millions of people come through our doors each year, with even more online, making us one of the most visited art museums in the world. Our renowned collection includes over 160,000 works of art, from the ancient world to today. Admission to the West and East Buildings, Sculpture Garden, special exhibitions, and public programs is always free.
Learn more about this agencyDutiesHelp
The Learning and Engagement Division (PLE) strives to develop experiences where everyone feels that art is accessible and brings value and connection to their lives, and where they are empowered to bring their own experiences, creativity and curiosity to shared spaces. The Administrator of school tours is a position within the Gallery and Studio Learning department. This person is primarily responsible for organizing and implementing the arrangements for about 2,000 school tours per year - serving approximately 25,000 students. Duties of this position include, but are not limited to:
- Schedules in-person and virtual school tours for children - preschool age through the 12th grade - and maintains the master list of appointments for the year. Handles phone and email inquiries from schools.
- Advertises the bus fund to local DC public schools. Serves as contracting officer's representative (COR) for the bus services contract. Updates staff regarding scheduling matters, problems and challenges, and special requests by teachers. Assembles and mails information packets as requested.
- Manages database of school tour scheduling and school mailing list. Maintains accurate and up-to-date records, computer inventory and profiles of attendees. Monitors the existing computer system and makes recommendations for upgrades/improvements as necessary. Develops reports as requested and learns the necessary programs to provide information to management. Collects, interprets and organizes data and makes recommendations for tour expansion.
- Schedules staff and volunteers. Once a tour is booked, this person is responsible for finding and assigning the volunteer docents necessary to provide that tour. Prepares materials needed for volunteer program: docent lists, mailing labels, ID cards, nametags, parking permits, and daily parking requests and memos.
- Processes mailings. Maintains attendance records. Prepares tour materials and works closely with the supervisor to ensure that all materials are ordered, organized and available. Assists in maintaining an inventory of common supplies used for both tours and studio/family programs. Orders and pays for supplies. Maintains up-to-date listing of schools and teachers. Prepares school emails and print mailings. Records and reports tour attendance statistics. Collects, compiles and synthesizes feedback from tours to share with the docent
RequirementsHelp
Conditions of employment- You must be a United States Citizen.
- This employer participates in the e-Verify program.
- Males born after 12-31-59 must be registered for Selective Service
- See "Other Information" section regarding Selective Service requirements.
- Suitable for Federal employment, determined by a background investigation
- May be required to successfully complete a probationary period
Qualification requirements must be met by the closing date of the announcement. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website. It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this job announcement. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience.
This position is being advertised under Delegated Examining procedures under this announcement NGA-26-161-DE.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.
QualificationsSpecialized Experience Statement: Specialized experience is at least one year of experience, equivalent in responsibility to the GS-7 grade level in the Federal service or equivalent, using a variety of software to complete a wide range of actions including but not limited to: scheduling volunteers for programs, managing calendars and appointments, establishing and maintaining a supply inventory, corresponding with visitors and customers in a professional manner, and tracking data across program areas and creates reports to submit to management.
OR
2 full academic years of progressively higher level graduate education or master's or equivalent graduate degree related to the position
Individual Occupational Requirement: Museum Specialist and Technician Series 1016
OPM Qualifications Standard:
Associated Group standard: There is no Group Coverage Qualification Standard for this series.
Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level.
You must meet all qualification and eligibility requirements by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.EducationThis position does not have an education requirement. Additional informationThe National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer. EEO Policy: https://help.usajobs.gov/equal-employment-opportunityMore than one selection may be made from this vacancy announcement.
This position
is not included in the bargaining unit.
Relocation expenses
will not be paid.
Some positions may require completion of a probationary period of up to 1 (one) year.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
EEO Policy: https://help.usajobs.gov/equal-employment-opportunity
Reasonable Accommodation Policy: https://help.usajobs.gov/reasonable-accommodation
Veterans Information: https://help.usajobs.gov/working-in-government/unique-hiring-paths/veterans
Selective Service Registration: http://www.sss.gov/
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.
Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites:
- Persons with Disabilities-Schedule A
- Special Hiring Authorities for Veterans
- Special Hiring Authority for Certain Military Spouses
- Other Special Appointment Authorities
Reasonable Accommodation Requests:To learn more, please consult the following resources:
- Disability Employment - Reasonable Accommodations (OPM)
- How to contact an agency
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal Government offers a comprehensive benefits package.
Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.
Flexible Spending Accounts - https://www.fsafeds.com/
Health Insurance - http://www.opm.gov/insure/health/index.asp
Leave - http://www.opm.gov/oca/leave/index.asp
Life Insurance - http://www.opm.gov/insure/life/index.asp
Retirement Program - https://www.opm.gov/retirement-services/
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.