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Virtual Medical Assistant Jobs in Springfield, MA

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Virtual Medical Assistant information

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$11

$24

$33

How much do virtual medical assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for virtual medical assistant in Springfield, MA is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Medical Assistant, and why are they important?

To thrive as a Virtual Medical Assistant, you need a background in healthcare administration or medical assisting, familiarity with medical terminology, and strong organizational skills. Proficiency with electronic health records (EHRs), telehealth platforms, and secure communication systems is typically required. Excellent communication, attention to detail, and discretion help build trust with patients and support effective remote collaboration with healthcare teams. These skills ensure efficient virtual patient care, accurate record-keeping, and seamless coordination in a digital healthcare environment.

What is a Virtual Medical Assistant?

A Virtual Medical Assistant is a remote professional who provides administrative and clinical support to healthcare providers via digital communication tools. They handle tasks such as scheduling appointments, managing patient records, processing billing and insurance claims, and sometimes assisting with telehealth visits. Virtual Medical Assistants help streamline healthcare operations, allowing doctors and clinics to focus more on patient care while ensuring efficient workflow. Their work is performed remotely, often from home or a centralized service center, making healthcare services more accessible and organized.

How to make $100,000 as a medical assistant?

Earning $100,000 as a virtual medical assistant typically requires gaining advanced skills, certifications, and experience, often by working with specialized healthcare providers or in high-demand specialties. Increasing your hourly rate, working overtime, or taking on multiple clients can also boost income, but reaching this level may take several years of consistent performance and professional development.

What can a virtual medical assistant do?

A virtual medical assistant handles administrative tasks such as scheduling appointments, managing patient records, and billing. They may also assist with patient communication, data entry, and basic support using electronic health record (EHR) systems, often working remotely and requiring strong organizational skills.

Is 25 an hour good for a medical assistant?

For a virtual medical assistant, earning $25 an hour is generally considered competitive, especially for entry-level or remote positions. Compensation can vary based on experience, location, and certifications, but this rate aligns with industry standards for remote medical support roles.

What are some common challenges Virtual Medical Assistants face when supporting remote healthcare teams, and how can they overcome them?

Virtual Medical Assistants often encounter challenges such as coordinating across different time zones, maintaining clear communication with healthcare providers, and ensuring data security when handling sensitive patient information. To overcome these, it's important to establish consistent communication channels, be proactive in scheduling, and stay updated on HIPAA compliance best practices. Leveraging secure telehealth platforms and regularly checking in with team members can also help maintain workflow efficiency and patient care standards.

How do I become a virtual medical assistant?

To become a virtual medical assistant, you typically need a high school diploma or equivalent, along with training in medical terminology, coding, and administrative tasks. Many employers prefer candidates with certification from programs like the Certified Medical Administrative Assistant (CMAA) or similar credentials. Strong communication skills, proficiency with electronic health records (EHR) systems, and the ability to work independently are also important.

What is the difference between Virtual Medical Assistant vs Medical Secretary?

AspectVirtual Medical AssistantMedical Secretary
CredentialsMedical assisting certification or relevant trainingHigh school diploma; administrative or medical office training
Work EnvironmentRemote, often from homeMedical office or hospital setting
Employer & IndustryHealthcare providers, clinics, telehealth servicesHospitals, clinics, private practices
Common TasksPatient scheduling, data entry, basic medical documentationScheduling appointments, managing files, answering phones

While both roles support healthcare operations, Virtual Medical Assistants primarily work remotely handling clinical and administrative tasks, whereas Medical Secretaries typically work onsite managing administrative duties in medical offices. The roles overlap in scheduling and documentation but differ in work environment and specific responsibilities.

What Does a Virtual Medical Assistant Do?

Virtual medical assistants perform administrative tasks to help a healthcare facility run smoothly. In this remote position, your responsibilities include entering patient data into files, maintaining a database of records, scheduling appointments for patients, and collecting information for patient health assessments online or over the phone. In some virtual medical assistant jobs, you also work with the medical billing staff to verify insurance coverage before the physician or other clinical staff provides treatment to a patient and submit billing information to insurance companies after the services are completed. Virtual medical assistants may also follow up with patients to check on the status of their condition or direct incoming calls to the appropriate medical professional.

More about Virtual Medical Assistant jobs
What are popular job titles related to Virtual Medical Assistant jobs in Springfield, MA? For Virtual Medical Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Virtual Medical Assistant jobs in Springfield, MA look for? The top searched job categories for Virtual Medical Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Virtual Medical Assistant jobs? Cities near Springfield, MA with the most Virtual Medical Assistant job openings:
Virtual Medical Assistant jobs near you
Infographic showing various Virtual Medical Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 74% Full Time, 16% Part Time, 5% Temporary, and 5% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $50,523 per year, or $24.3 per hour.
Virtual Seasonal Physician Assistant - NY Licensed

Virtual Seasonal Physician Assistant - NY Licensed

One Medical

Hartford, CT

$80/hr

Other

Posted 21 days ago

One Medical rating

8.2

Company rating: 8.2 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

The Opportunity:

The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone.

Employment type:

  • Seasonal Employee from August - February 2027
  • W2 position
  • 40 hours minimum weekly
  • 2 full (entire) rotating A/B weekends per month (weekends includes Saturday and Sunday)
  • Support 2 of 4 company observed holidays (Thanksgiving, day after Thanksgiving, Christmas, New Years Day)

What you'll be working on:

  • Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups
  • Continuous learning during weekly Clinical Rounds and through other modalities
  • Ongoing collaboration with both virtual and in-office teammates via daily huddles
  • Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually

Education, licenses, and experiences required for this role:

  • Completion of master's degree in an accredited Physician Assistant program (MSPAS) and is maintaining active NCCPA certification
  • Currently licensed in NY with possibility to obtain additional states 
  • In the past 5 years, practiced as an Advanced Practitioner for at least:
    • 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+)
  • Ability to work afternoons and evenings (Current shifts are 7am-6pm EST or 11-10pm EST)
  • Excellent clinical and communication skills with the ability to follow established clinical protocols and workflows
  • An example schedule for this role are alternating weeks:
    • Week A: 
      • Monday: 7a-6pm Eastern (1 hour break)
      • Tuesday: 7a-6pm Eastern (1 hour break)
      • Thursday: 7a-6pm Eastern (1 hour break)
      • Friday: 7a-6pm Eastern (1 hour break)
    • Week B:
      • Monday: 7a-6pm Eastern (1hour break)
      • Tuesday: 7a-6pm Eastern (1hour break)
      • Saturday: 7a-6pm Eastern (1hour break)
      • Sunday: 7a-6pm Eastern (1hour break)

One Medical providers also demonstrate:

  • A passion for human-centered primary care 
  • The ability to successfully communicate with and provide care to individuals of all backgrounds   
  • The ability to effectively use technology to deliver high quality care
  • Clinical proficiency in evidence-based primary care
  • The desire to be an integral part of a team dedicated to changing healthcare delivery
  • An openness to feedback and reflection to gain productive insight into strengths and weaknesses
  • The ability to confidently navigate uncertain situations with both patients and colleagues
  • Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a non-benefited virtual role. 

Compensation for this position is $80/hr.

What One Medical employees say

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